WELCOME
Welcome to Open Enrollment!
El Camino Hospital’s annual Benefits Open Enrollment period will begin Wednesday, October 22 through Friday, November 7, 2025. Open enrollment will close promptly at 5:00 p.m. on Friday, November 7, 2025. During Open Enrollment, eligible employees have the opportunity to add, change, or drop coverage, dependents, or plans. It is also the time to enroll in the Health Care, Dependent Care, and/or Adoption Flexible Spending Accounts as you are required to enroll each year you want to participate.
Please take the time to review the Benefits Guide for details on eligibility, benefit options, and enrollment procedures. To make changes to your benefits, visit Workday—our benefits online enrollment tool.
Please review the Open Enrollment Mailer sent to your home as it contains important information regarding a new HMO Narrow Network medical plan and a new cost share for our current HMO medical plan.
All benefit changes will be effective January 1, 2026.
Benefit Questions?
Visit AskHR or call 650-940-7222
MEDICAL & RX
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Aetna Medical Plans
El Camino Hospital provides excellent comprehensive medical protection. We offer three Aetna medical plans: the HMO Narrow Network plan, the HMO plan, and the High Deductible Health Plan (HDHP) PPO plan. If you enroll in one of the HMO medical plans, you will need your Primary Care Provider's Aetna provider ID at the time you enroll.
Aetna:
Optum Bank (Health Savings Account)
When you’re choosing a health plan, there are many factors that affect your decision. If you want an option with flexibility, a high level of choice and tax-advantaged savings, a High Deductible Health Plan with a Health Savings Account (HSA), might be the right choice for you. You are required to be enrolled in the Aetna HDHP PPO in order to enroll in the Health Savings Account (HSA).
Health Savings Account:
(800) 791-9361, Group #: 903486
Monday through Friday 5:00 a.m - 5:00 p.m PST
Prescription Drug Plans
El Camino Hospital partners with OptumRx to provide the prescription benefit to those enrolled in the Aetna HMO Narrow Network plan and the Aetna HMO plan.
CVS Caremark through Aetna is the prescription benefit plan for the High Deductible Health Plan (HDHP) PPO w/HSA plan.
OptumRx Customer Service Call Center:
OptumRx (Aetna Narrow Network HMO and HMO): (844) 813-7269 Plan Group #: ELCAMINO
CVS Caremark - Aetna (HDHP):
El Camino Outpatient Pharmacy
El Camino Hospital employees have the convenience of filling their prescription drugs at El Camino Outpatient Pharmacy. For employees enrolled in one of the Aetna HMO plans, the Outpatient Pharmacy will fill prescriptions for up to 90 days at the retail copays of $5 (generic) and $20 (brand).
El Camino Hospital Outpatient Pharmacy Phone:
(650) 988-8240
El Camino Health Medical Network
In partnership with provider-led medical groups El Camino Medical Associates (ECMA) and San Jose Medical Group (SJMG), the El Camino Health Medical Network (Silicon Valley Medical Development, LLC) aspires to elevate the healthcare experience – beyond healing – for the communities we serve. Our mission is to provide our patients with healthcare options that fit their lifestyle. We offer convenient access to primary, urgent and specialty care. With 24 locations in Cupertino, Los Gatos, Morgan Hill, Mountain View and San Jose, California, we make it easy for you to access quality care.
Benefit Questions?
Visit AskHR or call 650-940-7222
DENTAL
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DeltaCare USA DHMO
The DeltaCare USA DHMO plan is one of four dental plans that you may choose from. This plan requires you to select a dental office from the DeltaCare USA panel of providers at the time you enroll. Once enrolled, you will receive or coordinate all of your dental care through the same dental provider. In the DeltaCare USA plan, you pay the established co-pay amount for each type of procedure and the plan pays all remaining charges. Charges are covered only if you receive treatment from your selected dental provider or upon authorized referral.
DeltaCare USA Member Services:
(800) 422-4234
Plan Group #: 71572
MetLife PPO Plans
MetLife offers 3 PPO dental plans to choose from. The MetLife Dental plans allow you to choose your dental care provider at the time services are needed. With the MetLife plans, the plans pay a percentage of covered charges based on the services you receive and the provider of service.
Benefit Questions?
Visit AskHR or call 650-940-7222
VISION
The vision plans are provided through Vision Service Plan (VSP). VSP allows you and your covered dependents to utilize the services of a VSP provider for many of your vision needs. The plans provide thorough eye examinations, discounts on lenses, frames, contacts, and laser vision correction.
There are two plans available:
- VSP Standard
- VSP Enhanced
Both plans allow you to see in-network and out-of-network providers.
VSP Member Services:
(800) 877-7195
Plan Group #: 12154060
Benefit Questions?
Visit AskHR or call 650-940-7222
LIFE AND DISABILITY
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Basic Life and AD&D
El Camino Hospital provides benefit-eligible employees with basic life insurance at no cost to you. Basic Life Insurance coverage is $10,000 for Local 39, PRN and SEIU-UHW-represented employees and $50,000 for non-contractual employees. You may not waive the basic coverage.
The Hospital also provides benefit-eligible employees with $10,000 of basic Accidental Death and Dismemberment (AD&D) coverage at no cost to you. AD&D pays a benefit to your beneficiaries if you die or to you if you sustain certain types of injuries as the result of an accident. You may not waive the basic coverage.
Voluntary Life and AD&D Insurance
Employees may apply for additional voluntary coverage including a spouse/state registered domestic partner and children.
Coverage is available in $10,000 increments. Maximum employee voluntary life coverage amounts are $490,000 for union-represented employees and $450,000 for non-contractual employees. Spouse Life coverage maximum is 50% of the employees total life coverage up to $250,000. Child Life coverage options range from $2,500 to $10,000.
The voluntary AD&D plan allows you to buy coverage for yourself up to $250,000. You may also cover your dependents at a percent of your employee coverage.
Long Term Disability
Long Term Disability (LTD) is provided to all benefit-eligible employees at no cost. The monthly maximum benefit for union-represented employees is $10,000 and $15,000 for non-contractual employees with a 90 day waiting period.
You may also choose an LTD buy-up benefit, with a waiting period of 30 days.
Benefit Questions?
Visit AskHR or call 650-940-7222
FSA & TRANSIT
Flexible Spending Account (FSA)
An FSA offers you an opportunity to budget and pay for certain living expenses and save on taxes at the same time.
Options available to eligible employees include:
- Health Care FSA
- Limited Health Care FSA
- Dependent Care FSA
- Adoption Assistance FSA
- Transit/Commuter
Reminder: You MUST enroll each year you want to participate in a Health Care FSA, Limited Health Care FSA, Dependent Care FSA, Adoption Assistance FSA.
For more information please call:
(888) 604-5325
El Camino Transit Subsidy
Employees who regularly use public transportation to commute to and from work are eligible to receive up to $150 per month (pro-rated for FTE) to pay for public transportation costs.
Employees can also set aside pre-tax dollars from their paychecks to pay for transit or vanpool expenses through the Transit FSA plan.
Benefit Questions?
Visit AskHR or call 650-940-7222
Other Health and Wellness
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Employee Assistance Program
The Employee Assistance Program through Concern offers several highly confidential resources, at no cost, to you and your family. Concern provides choice in quality services and resources as their aim is to connect you to experts to help manage life events, help you create a plan and provide peace of mind.
Services include short-term counseling (both in-person and virtually), personal and parent coaching, connecting with a local attorney, finding suitable childcare providers or other resources for your children, your aging parents ,talking to a financial coach to help create a plan, and much more.
Call Concern, 24/7 at 800-344-4222 to speak to a mental health professional immediately or to request any of their services. You can also visit http://employees.concernhealth.com and register to the Digital Hub and access all services. Enter company code: El Camino
For questions about Concern services, or for immediate support:
Call 800-344-4222 company code: El Camino
Voluntary Benefits
El Camino Hospital offers you access to voluntary benefits with convenient payroll deductions and special discount programs. Some of the programs that are offered are Accident, Critical Illness, Hospital Indemnity, and MetLaw Insurance.
You may also enroll in home, auto, or pet insurance anytime during the year. Policies that need to be individually underwritten such as home, auto, and pet insurance, require that you contact MetLife directly.
Contact MetLife:
1-800-GET-MET8 (1-800-438-6388)
Monday through Friday 8:00 a.m-11:00 p.m EST
www.metlife.com
Employee Wellness Program
Taking care of our community starts with taking care of ourselves. The ECH wellness program is a voluntary program designed to give employees the tools to create daily healthy habits and achieve long-term success. We offer hospital-wide activity challenges, blood pressure measurements, guided meditation, wellness webinars, on-demand fitness videos, monthly newsletters, gym and program discounts as well as daily tracking of healthy habits related to physical, mental, emotional and financial well-being.
Coordinated by Employee Wellness & Health Services, these offerings aim to help employees engage across all locations, shifts, roles and wellness goals. Whether you’re hoping to stay active, eat better, reduce stress or improve your sleep, we hope to support you in your wellness journey.
Choose your healthy activities and earn Personify Points toward your rewards on the ECH employee wellness platform. The more you engage in wellness activities and healthy behaviors, the more rewards you earn—up to 80,000 ECH Recognition points per year!
If you have any questions or if you’d like more information on any of our offerings, please contact our Wellness Program Coordinator, Carli Rubi, at carli_rubi@elcaminohealth.org.
Benefit Questions?
Visit AskHR or call 650-940-7222
Employee Resources
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Cash Balance Plan
El Camino Hospital provides a hospital-funded Cash Balance plan where eligible employees are automatically enrolled. El Camino Hospital will contribute 5% of your regular salary for each year in which you earn at least 1,000 pension hours (actual work hours + PTO + ESL + Education Leave + Hospital convenience time). Please click on the Modeler Instructions for information on accessing the Modeler Website.
Service Center:
1-855-890-5736
Monday through Friday 6:00 a.m - 5:00 p.m PST
Retirement Plan
We offer a 403(b) retirement plan administered by Fidelity. Employees may contribute to the 403(b) Retirement plan through payroll deduction and the Hospital helps your retirement savings grow by matching your contribution in any year that you earn at least 1000+ pension hours (actual work hours + PTO + ESL + Education Leave + Hospital convenience time).
Contact Fidelity:
(800) 343-0860
Plan Group #: 62178
Paid Time Off & Extended Sick Leave
Employees accrue PTO based on hours worked (up to 80 / pay period) and length of service at the Hospital. PTO hours also accrue on PTO taken, and Jury and Witness Duty leaves.
Employees accrue ESL on a prorated basis based on their work (FTE) status.
Leave of Absence
The leave management program is managed by ESIS for all FMLA, ADA, and State Leaves. If you will be absent from work, please notify ESIS via the online portal.
Employee Giving Campaign
The annual Employee Giving Campaign gives all of us an opportunity to make a bigger difference for our patients, their families, and each other. We give so much through our talent, dedication, hard work, and commitment to quality. And during extraordinary times like these, we give more than we ever thought we could. Your donation will enhance patient care, help a colleague, or provide services to those most in need. Participation is easy. Donate at https://support.elcaminohealth.org/give/609415/#!/donation/checkout or fill out the enrollment form below and return it to El Camino Health Foundation. It is not the amount you give but your participation that counts.
Employee Discount Program
Benefit Questions?
Visit AskHR or call 650-940-7222
BENEFITS PLAN DOCUMENTS
Click the links below to access plan documents and resources.
Vision
Life, AD&D and LTD Insurance
Coming Soon!
Employee Assistance Program (EAP)
Benefit Questions?
Visit AskHR or call 650-940-7222
