BENEFITS |
Medical PPO Plan |
Deductible |
$1,000 Single$2,000 Family |
Coinsurance |
You pay 10% (after deductible)Plan pays 90% |
Out of Pocket Maximum |
$2,500 Single$5,000 Family |
Office Visit Copay |
$20 PCP$30 Specialist$30 Urgent Care |
Preventive Office Copay |
Covered at 100% |
Emergency Room Copay |
$100 copay |
Hospitalization |
Inpatient:
You pay 10% (after deductible)Plan pays 90%
You pay 10% (after deductible)Plan pays 90% |
Prescription DrugCost Per Tier |
Retail (Up to 30-days supply)
Generic drugs: $5 copay Preferred brand drugs: $25 copay Non-preferred brand: $50 copay Specialty drugs: 10% to max $75 Mail Order (Up to 90-day supply) Generic drugs: $12 copay Preferred brand drugs: $60 copay Non-preferred brand: $120 copay Specialty drugs: 10% to max $75 |
WELCOME TO IOWA CITY COMMUNITY SCHOOL DISTRICT BENEFITS PORTAL
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
We partner with Benefits Junction to simplify the enrollment process!
With Benefits Junction you can:
- Enroll or re-enroll
- Make changes to your benefits
- Add or remove dependents
- Enroll in flexible spending account(s)
Learn more about this month's Monthly Minute communication topic by clicking here.
BENEFITS QUESTIONS?
OUR BENEFITS STAFF IS HERE TO HELP
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TrueAdvocate Team at:
EMAIL THE TEAM WITH BENEFITS-RELATED QUESTIONS
A team member will respond within 24 hours.
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
WELCOME
WE'RE SO GLAD YOU'RE HERE!
WHAT YOU NEED TO KNOW
Enrollment in benefits can be one of the most important decisions you will make this year.
Attend New Hire Orientation
Keep an eye out for enrollment Welcome email with instructions to Enroll
Ask questions if there’s anything you do not understand.
Most benefits are effective the first day of the month following the date of hire.
The enrollment deadline is the last day of the month before your effective date (unless noted).
Changes to your benefits enrollment can only be made:
- at the time of hire
- during the annual enrollment period (July 1 effective date)
- and due to a qualifying event
Change Requests must be received by Human Resources within 30 calendar days following the date of the event. Please reach out to ICCSD for Status Change in benefits system.
Qualifying Life Events (QLE)* include:
- Marriage
- Divorce / Legal Separation
- Birth of a child
- Adoption of a child
- Loss of other employer-sponsored coverage
- New election of other employer-sponsored coverage
- The Enrollment Deadline is reflected in your Welcome Email or 30 days from receipt of the email.
*QLE duration is 30 days for all events and for birth of a child it is 60 days.
ENROLL IN YOUR BENEFITS
You have 30 DAYS from your date of hire to enroll in your new benefits.
STEP 1
Explore this portal and learn more about your benefits to make sure you and your family have the right protection for the next year.
STEP 2
Make your benefit decisions and make sure you have what you need to enroll...
- Do you have your Dependents' birthdays and Social Security Numbers?
- How about your Beneficiary(s)' address?
- Have you decided how much to contribute to your FSA?
STEP 3
Login to your Benefits Junction account to:
- Enroll or re-enroll
- Make changes to your benefits
- Add or remove dependents
- Enroll in health care flexible spending account(s)
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits showcase whenever you or your family members have questions or want to review your benefits.
BENEFITS QUESTIONS?
OUR BENEFITS STAFF IS HERE TO HELP
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TrueAdvocate Team at:
EMAIL THE TEAM WITH BENEFITS-RELATED QUESTIONS
A team member will respond within 24 hours.
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
QUALIFYING
Qualifying Life Events (QLE)* include:
- Marriage
- Divorce / Legal Separation
- Birth of a child
- Adoption of a child
- Loss of other employer-sponsored coverage
- New election of other employer-sponsored coverage
- The Enrollment Deadline is reflected in your Welcome Email or 30 days from receipt of the email.
*QLE duration is 30 days for all events and for birth of a child it is 60 days.
Birth of child:
You have 60 days following the delivery date to make the status change in the Benefits Passport system, but the earlier you are able to get that completed after delivery the better. To add your new dependent, go to iowacityschoolsbenefits.com. Enter your full district email address as your username and the password you created during the open enrollment period in May. If you need assistance with your password or benefit enrollment you may contact the Benefits Passport Help Center at 1-877-745-6302.
On your homepage, select Childbirth as your Status Change and select Go. Enter all of the information for your new child and select Continue to make your benefit elections. The event date for this qualifying event will be the date of birth. During the process, please upload the birth certificate and social security card. You may upload the birth certificate and social security information after you have submitted the change as well. Requests will not be approved until all necessary information is provided.
Birth of a child when both are district employees:
You have 60 days following the delivery date to make the status change in the Benefits Passport system, but the earlier you are able to get that completed after delivery the better. To add your new dependent, go to iowacityschoolsbenefits.com. Enter your full district email address as your username and the password you created during the open enrollment period in May. If you need assistance with your password or benefit enrollment you may contact the Benefits Passport Help Center at 1-877-745-6302.
On your homepage, select Child Birth as your Status Change and select Go. Enter all of the information for your new child and select Continue to make your benefit elections. The event date for this qualifying event will be the date of birth. During the process, please include a copy of the birth certificate. You may submit the birth certificate and social security information to the payroll office at a later time if you do not have those when making the change to your benefits. Both you and your spouse will need to complete the status change process. One of you will make the change to elect family coverage enrolling all family members. The other will decline all coverage since they will be enrolled on the spouse's family plan. The district contribution for both employees will be applied to the family plan and the remaining premium amount will be equally divided between both employees.
Employee Lost Coverage or Dependent Lost Coverage:
You have 30 days from when you or your dependent’s coverage ends to make changes in the Benefits Passport System. To make a change to your benefit coverage, access the Benefits Passport system at iowacityschoolsbenefits.com. Enter your full district email address as your Username and the password you created during the open enrollment process in May. You may contact the Benefit Call Center at 1-877-745-6302 if you need assistance accessing your account.
Once you have accessed the system, you can select Employee Loses Coverage or Dependent Loses Coverage as your Status Change and select Go. Enter the last day of you or your dependent’s current coverage as the effective date (day before your ICCSD employee only or family plan would take effect) and attach the necessary supporting documentation. Make the necessary benefit coverage changes and confirm the elections. Once the effective date of coverage is verified from the supporting documentation (document from your dependent’s benefit provider or employer specifying the type of coverage held, who was covered, and when that coverage ends), the change request may be approved.
Employee or Dependent Gained Employment/Other Coverage:
You have 30 days from when your dependent’s coverage takes effect to make changes in the Benefits Passport System. To make a change to your benefit coverage, access the Benefits Passport system at iowacityschoolsbenefits.com. Enter your full district email address as your Username and the password you created during the open enrollment process in May. You may contact the Benefit Call Center at 1-877-745-6302 if you need assistance accessing your account.
Once you have accessed the system, you can select Dependent Gained Employment/Other Coverage as your Status Change and select Go. Enter the last day of your current coverage as the effective date (day before your dependent’s coverage would take effect) and attach the necessary supporting documentation (you can also send the documentation to the payroll office through campus mail). Make the necessary benefit coverage changes and confirm the elections. Once the effective date of coverage is verified from the supporting documentation (document from your dependent’s benefit provider or employer specifying the type of coverage held, who is covered, and when that coverage begins), the change request may be approved.
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
MEDICAL
MEDICAL BENEFIT
Iowa City Community School District is committed to offering a variety of medical benefits that provide generous coverage for employees and their covered dependents. We offer medical plans, administered through Wellmark, to fit your budget and needs.
Wellmark
Group Number: 57058
Member Support: 800-524-9242
Member Website: Member Resources Log In/Register, registration required
For full plan details, please review the plan documents.
MEDICAL PLANS
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
DENTAL
& VISION
DENTAL & VISION BENEFITS
As part of the comprehensive health insurance coverage, we offer Dental and Vision plans administered through Delta Dental of Iowa and VSP respectively. If you have an HSA or an FSA, you can use these funds to cover eligible costs like your deductible or copay.
Delta Dental of Iowa
Group Number: 33455
Member Support: 800-544-0718
Member Website: Member Resources Log In/Register, registration required
VSP
Group Number: 12312736
Member Support: 800-877-7195
Member Website: Member Resources Log In/Register, registration required
For full plan details, please review the plan documents.
SERVICES |
Dental |
Preventive Services |
You pay 0%
|
Deductible |
$25 Individual/$75 Family |
Basic Services |
You pay 20% (after deductible)
|
Major Services |
You pay 50% (after deductible)
|
Annual Maximum |
$1,000 per person per calendar year |
Orthodontic |
Covered at 50% to a lifetime maximum of $1,500.
|
For full plan details, please review the plan documents.
SERVICES |
VISION |
Eye Exam |
$20 copay |
Eyeglass Frames |
$235 featured frame brands allowance |
Eyeglass Lenses |
Included in Prescription Glasses |
Contact Lenses |
$215 allowance for contact; copay does not apply
|
Frequency of Services
|
Once per 12 month period
|
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
FSA
FSA BENEFITS
We offer Flexible Spending Accounts (FSA), administered through WEX. Eligibility in each plan will be based on enrollment.
WEX
Group Number: 37662
Member Website: Member Resources Log In/Register, registration required
For full plan details, please review the plan documents.
Services |
Healthcare |
Dependent Care |
Contributions limits |
2025-26 limits: $100 / year minimum, $3,300 / year maximum |
2025-26 limits: $100 / year minimum, $5,000 / year maximum |
Claim deadline |
September 15, 2025 |
September 15, 2025 |
"Use it or lose it" rule apply? |
Yes |
Yes |
Unused fund carry over? |
No |
No |
Can I track my balance online? |
Yes at, Wex Member Login |
Yes at, Wex Member Login |
ELIGIBLE EXPENSESBeyond Your Plan Coverage
|
|
Common examples |
|
Download information on Health Care and Limited FSAs from the Internal Revenue Service |
|
Download information on Child and Dependent Care Expenses from the Internal Revenue Service |
|
Also, try: |
FSAstore.com |
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
LIFE & DISABILITY
LIFE & DISABILITY BENEFITS
We offer life and disability plans through Madison National Life Insurance Company to help you plan for your family's financial security.
Madison National Life Insurance Company
Life Group Number: 013043
Disability Group Number: 6585
Member Support: 800-356-9601
Member Website: Member Resources Log In/Register, registration required
For full plan details, please review the plan documents.
BASIC LIFE AND AD&D BENEFIT* |
|
Life and Accidental Death & Dismemberment |
Refer to your employee record for specific coverage details. |
Is EOI required? |
No |
EMPLOYEE-PAIDVOLUNTARY LIFE AND AD&D |
BENEFITS |
GUARANTEE ISSUE** |
Employee |
Increments of $10,000 to a maximum of $500,000. |
$200,000. |
Spouse |
Increments of $5,000 to a maximum of $250,000, not to exceed 50% of the employee amount. |
$20,000 |
Children |
Increments of $5,000 to a maximum of $10,000. |
$10,000 |
*100% of the cost of this benefit is covered by Iowa City Community School District.
**New Hire / Open Enrollment Guaranteed Issue is the amount you can elect before you are required to complete a health questionnaire, otherwise known as Evidence of Insurability (EOI). To complete your EOI form click here.
**New Hire / Open Enrollment Guaranteed Issue is the amount you can elect before you are required to complete a health questionnaire, otherwise known as Evidence of Insurability (EOI). To complete your EOI form click here.
For full plan details, please review the plan documents.
BENEFITS |
LONG-TERM DISABILITY |
Coverage amount |
70% of monthly income up to $13,417/month. |
Elimination Period |
End of accumulated sick pay. |
Benefit Period |
Benefits may be paid if you are unable to work, up to age 65. |
Who pays for coverage? |
Your employer. |
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
Employee Assistance Program (EAP)
We partnered with Covenant Workplace Solutions (CWS), which provides a robust employee assistance program (EAP) to all our employees. CWS focuses on mental wellness support for staff members and staff members’ immediate families.
Covenant Workplace Solutions (CWS)
Member Support: 888-838-9204
Member Website: Member Resources
Click on ICCSD HR page link to know more about EAP.
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
403(b) ANNUITY CONTRIBUTION
403(b) Annuity Contribution
We offer 403(b) Annuity Contributions plans through Iowa Retirement Investers Clubs to help you plan for your family's financial security.
Iowa Retirement Investers Clubs
Member Support: 515-242-5120
Member Website: Member Resources
SERVICES |
403 (b) ANNUITY CONTRIBUTION |
||||||||||||||||||||||||
Contribution limits |
|
||||||||||||||||||||||||
What kind of contributions can I make? |
Pretax "Post Tax Roth Option" |
||||||||||||||||||||||||
Employer's Responsibility |
You must ensure that each participant's payroll deductions do not exceed the maximum limits. Please review all deductions for employees who contribute at high levels to make sure no one goes over the limit. |
||||||||||||||||||||||||
Universal Availability Notice (UAN) |
The 2025 Universal Availability Notice (UAN) is now available. Please ensure that all eligible employees receive the required UAN annually, as mandated by federal law, and that eligible new employees receive it upon hire. The UAN should be placed on your letterhead. If you also offer the 457/401a plans, you may include the optional sentence. While we recommend distributing the annual notice with the W-2 documents, it can be provided at any time. Be sure to document how the notices are distributed in case of an IRS audit. |
||||||||||||||||||||||||
Start Planning for Retirement Now |
As we approach the new year, it brings a renewed sense of hope and opportunity-an ideal time to reflect on our goals and aspirations for the future. One of life's most significant milestones is retirement, a phase that offers relaxation, exploration, and the chance to pursue long-held passions. However, achieving a secure and fulfilling retirement requires thoughtful planning and preparation. Here are a few tips to help you get started:
These steps are great starting points for achieving your financial goals. Let 2025 be the year you take charge of your retirement dreams!
|
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
DOCUMENTS & NOTICES
DENTAL PLAN
VISION PLAN
BASIC LIFE AND AD&D PLAN
FSA HEALTHCARE AND DEPENDENT CARE PLAN
403(b) ANNUITY CONTRIBUTION PLAN
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
NEED HELP?
LIFE AND AD&D
Madison National Life Insurance Company
Plan ID - 013043
WEB -www.madisonlife.com
PH - 800-356-9601
DISABILITY
Madison National Life Insurance Company
Plan ID - 6585
WEB -www.madisonlife.com
PH - 800-356-9601
403(b) ANNUITY CONTRIBUTION
Iowa Retirement Investers Clubs
WEB - www.das.iowa.gov
PH - 515-242-5120
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
BENEFITS EDUCATION
BENEFITS BASICS
PRESCRIPTION DRUGS & WISE CONSUMER OF HEALTHCARE
MEDICAL
DENTAL & VISION
FLEXIBLE SPENDING ACCOUNT (FSA)
LIFE & SUPPLEMENTAL
DISABILITY INSURANCE
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
ENROLL TODAY!
LOGIN IN YOUR BENEFITS
Enrolling in your benefits or changing your existing enrollment is as easy as online shopping.
STEP 1
Explore this portal and learn more about your benefits to make sure you and your family have the right protection for the next year.
STEP 2
Make your benefit decisions and make sure you have what you need to enroll...
- Do you have your Dependents' birthdays and Social Security Numbers?
- How about your Beneficiary(s)' address?
- Have you decided how much to contribute to your FSA?
STEP 3
Login to your Benefits Junction to complete your enrollment.
HAVE BENEFIT QUESTIONS?
Contact your TrueAdvocate Team
Phone: (925) 332-7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
