Benefits Overview

Welcome to the New Balance Benefits Showcase! Please explore this site for more details.

Watch the video to have a look at the benefits you'll receive as a member of our team.

How to Enroll

Enrolling in New Balance benefits is done easily via Workday. Please see the attached document to learn more how to navigate Workday to enroll and manage your benefits.

New Hires must complete enrollment within 30 days of hire (benefits take effect day 31).  If enrolling due to a Life Event, this must be completed within 30 days of the event (benefits take effect on the date of the event).

Questions?

Submit tickets to the HR Service Center in Workday

Questions?

Email

Call 

Blue Cross PPO Plan ($150 Deductible)

The Blue Cross PPO Plan ($150 Deductible) features competitive benefits and allows access to 95%+ of doctors and all hospitals without risk of balance billing. Under this plan, you are responsible for the first $150 in medical costs each year (does not apply for office visit copays). See the attached plan description documents for more details about the plan. Associates pay approximately 20% of the cost of the plan via pre-tax payroll deductions.

Eligibility: Associates who work 30 hours per week with 30 days of service.

Customer Service:

800-241-1263 | www.bluecrossma.org 

Blue Cross Savers Plan ($1650 Deductible)

The Blue Cross Savers Plan ($1650 Deductible) features benefits that allow access to 95%+ of doctors and all hospitals without risk of balance billing. Under this plan, you are responsible for the first $1500 in medical costs each year.  Once you have spent $1650, the plan will then cover 80% of costs until you spend the out-of-pocket maximum of $4,000.  

Participation in the $1500 Deductible Plan also enables participants to contribute to a Health Savings Account that can be used to pay for uncovered medical and dental expenses and can be carried over from year to year. New Balance will contribute $500 to an individual Health Savings Account, $750 to an Ind+1 HSA and $1,000 to a family HSA.  

In addition, associates are able to contribute to their HSA with pre-tax dollars to a cap of $3,650 for individuals and $7,300 for families. See the attached plan description documents for more details about the plan.  Associates pay for about 20% of the cost of the plan via pre-tax payroll deductions.

Eligibility: Associates who work 30 hours per week with 30 days of service.

Customer Service:

800-241-1263 | www.bluecrossma.org 

New Balance Zero-Deductible Medical Plan

New Balance Zero-Deductible medical plan option. Administered by GPA, this new plan has the same benefits as the current medical plan but with no deductibles and a lower cost per paycheck. This option was built to deliver exceptional member support with just one phone number to call. It offers built-in price protection to make sure you don’t overpay for care by reviewing provider claims to make sure they don’t exceed your plan’s allowable limits. Occasionally a provider may not accept the plan’s payment. If this happens, the plan will work to get it resolved. Simply notify GPA right away. Note that the plan uses Multi-Plan for a provider network, so associates should check if their doctors participate.

Eligibility:  Associates who work 30 hours per week with 30 days of service.

Customer Service:

800-716-2852 | myplan@gpatpa.com
(For more information, including finding in-network providers) 

New Balance Total Fit Medical Plan

The New Balance Total Fit Medical Plan compensates associates who receive their medical benefits from a source outside of New Balance by reimbursing them for any incremental payroll deductions through a spouse's employer, all copays, deductibles, and coinsurance, plus pays $50 per month.  See the attached plan description documents for more details about the plan. The Total Fit Plan is free for all eligible associates who enroll.

Note that participation in the Total Fit plan requires participants to provide documentation around their enrollment in another group medical plan and its cost.  Enrollment will not occur until such documentation is completed.  Once completed, benefits will be provided retroactive to initial eligibility date.

Eligibility:  Associates who work 30 hours per week with 30 days of service.

Click here to learn more!

Customer Service:

877-872-4232 | merp@catilizehealth.com

Customer Service:

800-711-0917 | Express-scripts.com

New Balance NB Meds Plan

The New Balance NB Meds Plan allows participants in the New Balance medical plans (Zero, $500 and $1500), to obtain certain name brand maintenance medications from Canada at no cost.  See the attached plan description document for more details about the plan.  The cost of the NB Meds Plan is included in medical plan costs. There are no additional costs for the NB Meds Plan.

Eligibility:  Associates who work 30 hours per week with 30 days of service.

Customer Service:

On-Site Clinics

New Balance Delta Dental Plan

The New Balance Delta Dental Plan provides participants with coverage for their dental care expenses, including 100% coverage for cleanings and x rays, 80% coverage for fillings and root canals, and 50% coverage for caps and crowns.  See the attached plan description document for more details about the plan. Participating associates pay approximately 20% of the cost of the plan via pre-tax deductions from their paychecks.

Eligibility: Associates who work 30 hours per week with 30 days of service.

Customer Service:

800-872-0500 | www.deltadentalma.com

New Balance Vision Service Plan

The New Balance Vision Service Plan provides participants with coverage for their vision care expenses. There are 2 levels from which to choose from, Standard and Premier.  See the attached plan description document for more details about the plan. Participating associates pay 100% of the cost of the plan via pre tax deductions from their pay checks.

Eligibility:  Associates who work 30 hours per week with 30 days of service.

Safety Glasses Program: Associates who work in manufacturing, or a support area and are required to wear Safety Glasses are eligible for free prescription safety eye glasses. Associates are eligible for free frames once every two years and lenses annually. To receive your safety glasses, simply make an appointment with a participating eye care specialist within the VSP network.

New Balance Medical Flexible Spending Account Plan

The New Balance Medical Flexible Spending Account (FSA) Plan provides participants with the ability to lower their taxes by setting aside funds in an Medical FSA via a pre tax deduction from their paychecks. The funds can then be used for medical expenses that are not covered by insurance. Participants should be careful about how much money they deposit into a medical FSA as funds that are not used may be forfeited. 

See the attached plan description document for more details about the plan.  Participating associates pay 100% of the cost of the plan via pre tax deductions from their pay checks.

Eligibility: Regular associates who work 30 hours per week with 30 days of service.

New Balance Teladoc Plan

The New Balance Teladoc Plan provides participants with the ability to access a doctor virtually 24 hours a day, 365 days a year.   Associates are able to speak with a doctor within minutes either with audio only with video at no cost.  See the attached plan description document for more details about the plan.  Participating in the plan is free for all New Balance associates.

Eligibility:  All New Balance associates are eligible.

New Balance Medical Muscular Skeletal Benefits

New Balance offers eligible associates the choice of 2 virtual physical therapy programs.  Hinge Health allows participants to use their personal devices to receive physical therapy services from the convenience of your home. XR Health uses a virtual reality headset to enable you to receive physical therapy services from the comfort of your home. See the attached plan description document for more details about the plan.  The programs are free for eligible associates.

Eligibility: Regular associates who work 30 hours per week with 30 days of service.

Note: XR Health not available in all 50 states

New Balance Cancer Experts Now

All New Balance associates get free access to Cancer Experts Now, an innovative program that provides access to leading experts on specific cancers. New Balance associates and their family members can access advice from leading cancer experts from Memorial Sloan Kettering, MD Anderson, Dana Farber, Cedars Sinai, Johns Hopkins, Cleveland Clinic, and the Mayo Clinic.  

Knowing you are receiving the latest/best advice when you have a cancer diagnosis is critically important.   See the attached plan description document for more details about the program.  Participating in the plan is free for associates.

Eligibility: All New Balance associates and their family members are eligible.

Dana Farber Direct Connect

If you or your family are faced with a cancer diagnosis, the Dana-Farber Direct Connect team can provide streamlined access and dedicated care coordination tailored to your individual situation. Our Patient Liaison and highly experienced Physician Assistant will work closely with you or your loved one to ensure you have what you need throughout your experience at Dana-Farber.

We understand that cancer affects patients and their families in many ways. Dana-Farber Direct Connect offers a wide range of holistic wellness resources to educate and support patients, families, and caregivers throughout their cancer experience. Visit https://www.dana-farber.org/newbalance contact our Patient Liaison, or speak with your benefit specialist to learn more about Dana-Farber Direct Connect. Patient Liaison: 866-977-3262 or DirectConnect@dfci.Harvard.edu.

New Balance Ovia Health

Ovia Health maternity and family benefits offer support through some of life's biggest transitions: starting a family, navigating pregnancy, and balancing life as a working parent. Ovia Health is there for all the big moments, but they're also there for the little ones! That's why all of the Ovia Health apps include access to expert content and tips, personalized health insights, and on-demand health coaching with Registered Nurses—so associates have support for their life and health whenever they need it. See the attached plan description document for more details about the program. Participating in the plan is free for eligible associates.

Eligibility:  Regular associates who work 30 hours per week with 30 days of service.

New Balance Win Health

Eligible New Balance associates and their dependents are able to receive support services for creating a family.  Services include personal coaching on fertility, egg harvesting, and freezing, surrogacy, and adoption.  See the attached plan description document for more details about the program. Participating in the plan is free for associates.

Eligibility: Regular associates who work 30 hours per week with 30 days of service.

New Balance International SOS Medical Assistance While Traveling

All New Balance associates are able to receive security and medical support services while traveling for business.

The International SOS program provides free access to an app and counselors who will guide you to the best care when traveling to a foreign country, assist in the event a medical evacuation is needed and provide necessary guidance around security issues. See the attached plan description document for more details about the program. Participating in the plan is free for associates.

Eligibility:  All New Balance Associates.

Medical Travel Reimbursement

Addiction Support

Questions?

Email 

Call 

Your New Balance Financial Wellbeing Benefits

Here at New Balance, we understand that financial wellbeing is a key pillar of your overall health and wellbeing. That’s why we provide full time associates with a wide selection of best-in-class financial benefits, including a dollar-for-dollar match up to 5% of your base salary in your John Hancock 401(k) account, basic life insurance and disability insurance from Lincoln Life, and access to a comprehensive financial wellbeing program from LearnLux — all at no cost to you. 

Through New Balance you can get student loan refining assistance from Gradifi, guidance to help you manage your 401(k) investments from CAPTRUST, and discounts on services from Metro Credit Union, Citizens Bank, and other financial institutions

You can set up and contribute to an emergency savings account with John Hancock, a pre-tax 529 college savings account from Fidelity, and pre-tax health savings accounts and/or flexible spending accounts from Wex.

You can also purchase voluntary life, disability, insurance from Lincoln Life, as well as purchase a legal assistance plan from MetLife and identity theft protection from  InfoArmor, all available as optional paycheck deductions at group rates.

For information about our group auto and homeowners insurance, go to Beneplace under “Other Benefits and Culture”.

View the information below to learn about these benefits and visit our financial wellbeing provider, LearnLux, at newbalance.learnlux.com for help deciding which benefits are right for you.

New Balance 401k Retirement Savings Program

Eligible New Balance associates are eligible to participate in the New Balance 401k plan that features a 100% match on 5% of eligible earnings.  The plan features a broad range of investment options and is administered by John Hancock. See the attached plan description document for more details about the program. Participating in the plan is free for associates.

Eligibility: Regular New Balance associates age 20 or above who work 10 or more hours per week with 30 days of service.

Contact John Hancock at: myplan.johnhancock.com or at

800-294-3575

Click here to learn more about preparing for retirement.

New Balance Captrust 401k Advisors

New Balance associates who participate in the 401k plan are eligible to receive free 401k investment advice from the investment professionals at Captrust. Captrust's advisors will help guide associates in making investment decisions that best meet their needs. See the attached document for more details about the program. Participating in the plan is free for eligible associates.

Eligibility: Regular New Balance associates who work 20 or more hours per week with 30 days of service.

New Balance Learn Lux Financial Wellbeing

Eligible New Balance associates receive free access to Learn Lux, an innovative financial wellness portal that can assist associates in all aspects of their financial lives, including budgeting, saving and investing, estate planning and more. Learn Lux features robust on line tools and resources that will enable associates to better manage their finances, promoting an increased sense of financial wellbeing. Learn Lux also offers free access to certified financial planners.  

See the attached document for more details about the program. Participating in the plan is free for eligible associates.

Eligibility: Regular New Balance associates who work 30 or more hours per week with 30 days of service.

myFlexPay

New Balance myFlexPay App

We want to help you make the most out of your money here at New Balance, which is why we’ve partnered with myFlexPay, an app that lets you track your money and gives you instant access to your earnings.

Key features of the app:

Transfer
Choose when to get paid using your available earnings with no borrowing or interest charges. You can access your money instantly for a small flat fee or get it the next day for FREE.

Save
Save automatically puts money aside for you each paycheck into a separate savings account and gives you 3% APY interest.

Track
Easily check your hours worked and salary in real time.

Ready to get started?

Sign up now!  Simply download the myFlexPay app, enter your email address and follow the simple login instructions.

Got questions? Check out the myFlexPay Help Center for more information.

Note: Associates on leave of absence or intermittent leave of absence are ineligible for myFlexPay.

New Balance Gradifi Student Loan Support

Eligible New Balance associates receive up to $100 per month in matching student loan payments from New Balance and free advice and counseling on student loans.  

See the attached document for more details about the program. Participating in the plan is free for eligible associates. Gradifi is for student loans for New Balance associates only. Loans for spouses and dependents are not eligible.

Eligibility: Regular New Balance associates who work 30 or more hours per week with 30 days of service.

Participants from New Balance may access the following link to register for the Gradifi benefit: gradifi.com/access/newbalance

New Balance UFund College Savings Program

Massachusetts-based New Balance associates are eligible to participate in the UFund college savings plan through Fidelity Investments. See the attached documents for more details about the program.

Note the UFund plan is a Massachusetts-based plan. Associates in other states may want to explore 529 plan options within their state. Participating in the plan is free for all associates. Associates contribute to the plan via payroll deduction.

Eligibility: Regular New Balance associates who work 30 or more hours per week with 30 days of service.

New Balance Info Armor Identity Protection

Eligible New Balance associates can purchase identity protection services from Info Armor. Services include constant monitoring of the "dark web" for your social security number along with support and assistance in the event your identity is ever stolen.

See the attached document for more details about the program. Participants in the plan pay a small fee via payroll deduction.

Eligibility: Regular New Balance associates who work 30 or more hours per week with 30 days of service.

New Balance MetLaw Plan

Eligible New Balance associates can purchase pre-paid legal services from Met Law.  Services include wills, estate planning, real estate, civil, vehicular, and family.

See the attached document for more details about the program. Participants in the plan pay a small fee via payroll deduction. 

Eligibility: Regular New Balance associates who work 30 or more hours per week with 30 days of service.

New Balance Life Insurance

Eligible New Balance associates receive free life insurance of two times their annual pay. In addition, associates have the option to purchase additional life insurance for themselves and their dependents.

See the attached document for more details about the program.

Basic life and accidental death and dismemberment insurance is free for eligible associates. Associates who choose to purchase additional insurance for themselves or their dependents will pay for the coverage via a payroll deduction. Associates who choose to enroll in supplemental life insurance may do so via Workday Benefits.

Eligibility: Regular New Balance associates who work 30 or more hours per week with 30 days of service.

New Balance Disability Insurance

Eligible New Balance associates receive free short- and long-term disability benefits, which provide up to 66% of their regular pay. See the attached document for more details about the programs. 

Eligibility: Short Term Disability: Regular associates scheduled to work 20 or more hours per week with 6 months of service. Long term disability: regular associates who are scheduled to work 30 or more hours per week with 6 months of service.

New Balance Flexible Spending Account Plans

The New Balance Flexible Spending Account (FSA) Plans provide participants with the ability to lower their taxes by setting aside funds for both medical and dependent care expenses via pre-tax deductions from their paychecks.  The funds can then be used for dependent care expenses and/or medical expenses that are not covered by insurance.  

Participants should be careful about how much money they deposit into an FSA as funds that are not used may be forfeited.  Dependent care accounts have a maximum of $5000 (no carry-over at year end) while medical care accounts have a maximum of $3050 (carry over $610 at year end).  See the attached plan description document for more details about the plan. Participating associates pay 100% of the cost of the plan via pre-tax deductions from their paychecks.

Eligibility: Regular associates who work 30 hours per week with 30 days of service.

For more information, please visit https://www.wexinc.com/.

New Balance Banking Discounts

New Balance has partnered with Citizen's Bank, HSBC, and Metro Credit Union to offer special discounts to NB associates. See the attached documents for more details about the programs.

Eligibility: All New Balance associates 

Questions?

Email 

Call 

New Balance recognizes the need for associates to take time off from work for such reasons as personal or family illness, doctor appointments as well as rest and relaxation. 

NB Holidays are available for Regular, active, Full-Time (30+ hours per week) associates and may vary by location and certain positions.  

Earned Time is offered to Regular, Full-Time associates (30+ hours per week).

Sick Time is for Part-Time and Temporary Associates only. Associates will earn sick time after 90 days. of service.

Leaves of Absence may be available to associates for a variety of reasons such as personal medical, caring for a family member, baby bonding, Military service, Jury Duty etc.  Eligibility requirements can vary by country, state, and city. New Balance's Primary Caregiver Leave provides 16 weeks of full pay for full time (30+ hours per week), Regular Associates with 30 days of service; Secondary Caregiver Leave provides 4 weeks of full pay for full time (30+ hours per week) regular associates with 30 days of service. Regular associates who work 20-29 hours per week with 6 months of service may be eligible for benefits under Short Time Disability.

Please refer to these policies for more details. If you are in need of a Leave of Absence, please contact the Benefits Team.

Earned Time Off (ET)

New Balance provides eligible associates with paid Earned Time off. ET is designed to provide eligible associates with ample paid time off for leisure, personal activities, short term illness, and other planned and unplanned absences. This policy provides paid time off based on an associate’s length of service. Earned Time is logged in Workday in the Absence Worklet.

Regular, Full-Time associates (30+ hours per week) are eligible for Earned Time. 

ACCRUAL & CARRY OVER SCHEDULE

Holidays

NB's holidays vary by location and certain positions. See the schedules below for more details. All Regular, Full-Time (30+ hours per week), active associates are eligible for the following core holidays:

2025 Holiday Schedules

Sick Time

For Part-Time and Temporary Associates ONLY. Part-Time and Temporary Associates will earn sick time after 90 days.

Sick time will not carry over.

Work From Anywhere

New Balance offers “Work from Anywhere” weeks, where eligible associates may elect to work from anywhere, up to four weeks per year (pro-rated based on hire/transfer date; 1 week/quarter). During Work from Anywhere weeks, associates must work their standard schedule, but can do so remotely from any location, and will not be required to be in person at any New Balance office.

Work from anywhere weeks must be taken in week-long increments (Monday through Friday) and cannot be broken into individual days. Note that some jobs are ineligible for “Work From Anywhere” due to the nature of the work.

Leaves of Absence

New Balance provides leaves of absence to eligible associates, including leaves under the Family and Medical Leave Act. Please see the policies below for specific leaves of absence. Reach out to your local benefits contact when applying for a leave.

Please submit requests for Leave of Absence to the HR Service Center in Workday.

Questions?

Email 

Call 

New Balance Family Support

New Balance is pleased to partner with Bright Horizons and offer their Enhanced Family Support to our associates. Enhanced Family Support will provide you with the tools you need to find Babysitters, caregivers, pet sitters, etc.

New Balance Ovia Health

Eligible New Balance regular associates and their spouses are able to receive support services during maternity and during the first several months post-childbirth via Ovia.  Ovia provides personal coaches who help new mothers through pregnancy and the many questions and concerns associated with new motherhood. See the attached plan description document for more details about the program. Participating in the plan is free for associates.

Eligibility: Regular associates who work 30 hours per week with 30 days of service.

New Balance Win Health

Eligible New Balance regular associates and their spouses are able to receive support services for creating a family. Services include personal coaching on fertility, egg harvesting, and freezing, surrogacy, and adoption. See the attached plan description document for more details about the program. Participating in the plan is free for associates.

Eligibility: Regular associates who work 30 hours per week with 30 days of service.

New Balance Dependent Care

Flexible Spending Accounts provide regular, full-time associates who work at least 30 hours per week, with 30 days of service, the ability to save money pre-tax to cover health and/or dependent care expenses. Associate would enroll when newly hired, and can change elections during open enrollment or within 30 days of a qualifying event.  

Note: enrollment is required during each year’s Open Enrollment period in order to participate in the coming year (previous elections do not carry over year to year automatically).

The Dependent Care Spending Account allows a maximum savings of $5,000 per year to pay for dependent care expenses.

Questions?

Email 

Call 

Employee Assistance Program (EAP)

The EAP is a confidential referral services offered to all NB associates through SUPPORT LINC.  The EAP offers associates with resources to cope with a variety of personal issues, including their health and wellness.  

New Balance pays 100% of the fees for EAP services, however, if treatment is recommended after speaking with an EAP counselor, there may be a cost associated with additional treatment. You can contact SupportLinc 24/7/365. Access support whenever needed, wherever it is most convenient for you. You may call us at 1-888-881-5462 or visit our website at www.supportlinc.com and enter the groupcode: newbalance to set up your account.

Preventative Mental Health Benefit

Journey is your dedicated mental well-being resource. We're here to empower you with proactive, inclusive, personalized support as you journey through life's ups and downs. With Journey, you'll gain access to a confidential library of digital on-demand resources, all designed to meet your unique needs so that you can live a healthier, happier life.

Click here to access Journey - and don’t forget to take Journey on the go by downloading the mobile app (Google / Apple). 

Life Balance

Life Balance is a comprehensive wellness program designed to promote the health and quality of life for NB associates and their spouses.  

The program provides associates with the tools and resources to live a healthier and more active life style including free health coaching and online learning. In addition, the program provides a series of informational lunch and learns on a broad range of topics including diet and exercise, dealing with stress, budgeting, investing, and paying for a college education. Watch for updates on NB Link regarding Life Balance program and the schedule of free health screenings.

Lifestyle Accounts

New Balance recognizes the need for a healthy work/life balance and supports that by reimbursing eligible associates for purchases like: 

For the full list of items that are intended to promote health and wellbeing for themselves and their immediate family members (spouse and dependent children) please refer to the Lifestyle Account Policy.

Eligibility: Regular associates with 30 days of service who work 30+ hours/week are eligible for up to $1000 annually reimbursement for qualified expenses.  Regular associates with 30 days of service who work 20 - 29 hours/week for up to $300 annually reimbursement for qualified expenses (Pro-rated for new hires based on month of hire).

• 30-day waiting period. You may enroll the week after you’ve reached 30 days of service.
• Purchases must have been made within the previous 12 months (on/after hire date with New Balance).
• Deadline for current year’s reimbursement: claims must be approved by November 30
• Must be employed at time of payment
• Change in status (Part time to Full time and vice versa) will change eligible reimbursement amount
• For approved claims which exceeded annual allowance: balance will carry over and pay out in February of following year

Note: For our associates in Retails Stores, Manufacturing and Distribution centers, please ensure your personal email address is listed as the primary email address in Workday (Workday/Personal Information/Change Contact Information/Edit/Primary Email).  This information will be sent to Forma (formerly Twic) and you will use this to process claims

New Balance provides financial assistance to associates who need to travel interstate for their (or their dependents) medical care. 

Up to $1,000 annually is available per associate.

Reimbursements are based on guidelines established by the IRS to include coach airfare, hotels up to $50 per night per individual, $100 per night for two; $0.22 per mile mileage and certain meals not provided as part of an inpatient stay. Travel must be out of state and at least 100 miles from your home address.

To file a claim, go to the Forma website and click on the “Medical Travel” tile.

In order to be eligibile for this program, associates must be enrolled in a New Balance medical plan.

Per the IRS, Lifestyle Reimbursement is a taxable benefit.

For questions or help with your account, please email support@joinforma.com.

The Two Ten International Footwear Foundation takes care of individuals in the footwear communities through Financial Assistance, Scholarships, and Crisis Support. Call 1-800-FIND-210 or visit https://twoten.org.

CuedUp at New Balance offers a customized fitness program that fits seamlessly into your routine, supporting all fitness levels and goals. Their expert approach focuses on three key areas: toning for strength, stretching for flexibility, and mobility for improved movement. Whether you're an athlete aiming to enhance performance, a beginner looking for motivation, or simply want to feel better in daily life, Cued Up has you covered. With flexible workout options, you can use  Cue Creator to choose the duration, modifications, and target areas that suit your needs.

Start your personalized fitness journey today with the link below!

Health Club Discounts

New Balance is committed to providing fitness amongst our associates and has negotiated several local fitness centers for you to take advantage of. 

Please see attached for information on Active and Fit and click on this link to enroll.

Questions?

Email 

Call 

Lifestyle Accounts

New Balance recognizes the need for a healthy work/life balance and supports that by reimbursing eligible associates for purchases like: 

For the full list of items that are intended to promote health and wellbeing for themselves and their immediate family members (spouse and dependent children) please refer to the Lifestyle Account Policy.

Eligibility: Regular associates with 30 days of service who work 30+ hours/week are eligible for up to $1000 annually reimbursement for qualified expenses.  Regular associates with 30 days of service who work 20 - 29 hours/week for up to $300 annually reimbursement for qualified expenses (Pro-rated for new hires based on month of hire).

• 30-day waiting period. You may enroll the week after you’ve reached 30 days of service. 
• Purchases must have been made within the previous 12 months (on/after hire date with New Balance).
• Deadline for current year’s reimbursement: claims must be approved by November 30

Note: For our associates in Retails Stores, Manufacturing and Distribution centers, please ensure your personal email address is listed as the primary email address in Workday (Workday/Personal Information/Change Contact Information/Edit/Primary Email).  This information will be sent to Forma (formerly Twic) and you will use this to process claims

New Balance provides financial assistance to associates who need to travel interstate for their (or their dependents) medical care. 

Up to $1,000 annually is available per associate.

Medical Travel Reimbursement: 
Reimbursements are based on guidelines established by the IRS to include coach airfare, hotels up to $50 per night per individual, $100 per night for 2; $.22 per mile mileage and certain meals not provided as part of an inpatient stay. Travel must be out of state, within the U.S., and at least 100 miles from your home address.

To file a claim, go to the Forma website and click on the “Medical Travel” tile.

In order to be eligibile for this program, associates must be enrolled in a New Balance medical plan.

Per the IRS, Lifestyle Reimbursement is a taxable benefit.

For questions or help with your account, please email support@joinforma.com.

Associate Purchase Program

NB associates receive a 40% discount on New Balance footwear, apparel and accessories.  

For regular associates, there is a $4,000 annual limit both online and in-store (Temporary associates are eligible for up to $1,000).

please submit a request to the HR Service Center in Workday to request your online account activation. To purchase in-store, please present your NB ID badge at the register.  

NB associates are eligible for 30% off wholesale cost of Warrior products (please see Warrior Associate Order Form).

Please see attached policy for more details, including restrictions.  

Retirement

Associates considering retirement need to take medical insurance into consideration.  See the attached documents for information regarding retiree medical insurance.

New Balance Discount Marketplace

New Balance associates are eligible to enjoy a variety of discounts on travel, entertainment, shopping, pet insurance, computers etc. by setting up a free membership with Beneplace.

The exclusive savings and discount benefit site for all New Balance associates.  

Please note: Associates who make use of the New Balance Discount Marketplace understand, agree, and acknowledge that they are using this site at their own risk. Beneplace, LLC cannot in any case be held or made responsible for any form of direct or indirect consequences that may result from activities or transactions completed on this site.

Commuter Benefits

New Balance provides associates with the ability to pay for their commuting expenses (public transportation and parking) with pre-tax dollars, allowing participants to save on taxes.  See the below documents for details.

Tuition Reimbursement and Discounts

New Balance values the benefits of associates continuously learning and furthering their education.  We are therefore pleased to announce that there are several opportunities to support eligible associates in these efforts, including our Tuition Reimbursement program as well as Tuition Discounts.

Eligibility is full-time (30+ hours/week), Regular associates with at least 6 months of service.

*Please note that grades must be submitted by December 18, 2024 in order to be applied toward your 2024 tuition reimbursement benefits.  Grades submitted after December 18, 2024 will be applied toward your 2025 tuition reimbursement benefits.

Recognition

Recognition is an important part of our culture.  We have several tools you can use in order to let your colleagues and team members know how much you appreciate them. 

NB THANKS

A peer-to-peer program that allows associates to give a $10 gift card to a peer along with a thank you card to show their appreciation.

NB BRAVO

A manager awards and associate a $50 reward via Workday.

NB TEAM

A quarterly program where a manager nominates a team for achievements to be reviewed and selected by Recognition Committee. Each member of a selected team receives a $150 reward and a $500 charitable donation will be made to an organization of the team's choice.

NB STAR

Allows managers to recognize individual associates for significant and measurable achievement.  Nominations reviewed by Recognition Committee; those selected receive $500 reward, NB Star paperweight and select a charitable donation to receive a $100 donation.

Community Connection

GIVE BACK BENEFITS

New Balance believes in giving back to our communities and neighborhoods that support our business, our families and our lives. To support associates’ personal causes, NB Charitable Programs offers three “give back benefits”: Corporate Match, Personal Volunteer Time and Dollars for Doers. 

CORPORATE MATCH 

New Balance will match qualifying associate financial contributions 100% up to $1,000 per associate, per calendar year to an organization of your choice.

DOLLARS FOR DOERS 

New Balance will award a grant for an organization that you volunteer with based on the hours per year you give to that organization.

PERSONAL VOLUNTEER

New Balance offers Personal Volunteer Time benefits to regular, active full- and part-time associates for personal volunteer time with the organization of your choice.

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