Welcome to the Surgery Partners team!

Employee benefits are an extremely important part of your compensation package. Surgery Partners prides itself on providing our employees with a comprehensive and competitive benefits package that's flexible to fit individual needs, comprehensive in its offerings, and competitive within the marketplace. Our 2022 benefits strategy continues to include a Care Coordination model, healthcare pricing transparency tools, and voluntary benefits which we believe significantly enhance our benefit offerings.

Benefits Enrollment

Newly hired or newly eligible employees must complete your elections in bswift within 30 days of becoming eligible even if you choose to waive coverage. Enrollment is self-service through the employee benefits portal.

• Log into the portal 
  • Username: Your first initial of first name + first initial of last name + last four of SSN
  • Password: Your eight-digit birthdate (mmddyyyy)
• Verify your personal information, update your dependents, update your beneficiaries, complete your enrollment and print your confirmation statement for your records.
• You may also enroll with one-on-one enrollment support through the Benefits Enrollment Center. Call 1.866.998.2915 or visit the enrollment site to schedule an appointment with a licensed benefits counselor to answer any of your benefits questions and help guide you through your enrollment in the employee portal.
   
   

How to Navigate 

Use the navigation bar at the top of the page to learn more about each category of benefits. You can watch videos and view documents provided by the benefit carriers. If you have questions, we're here! Feel free to submit questions by contacting us. 

Enrollment Assistance

Medical Questions

BSwift

Medical Plan Options 

You have the opportunity to choose from two medical plan options from BlueCross BlueShield for 2022: the CDHP Traditional Plan, or the Copay Plus Plan. Each of these plans utilizes the BlueCard network of providers.

Prescription drug coverage is provided through OptumRx. Call the Member Services Line at 866.793.7436 or the Specialty Line at 877.838.2907 with formulary questions, coverage and tier inquiries, or help locating a pharmacy.

Review the 2022 Benefits Guide for more information on plan design and cost.

COVID-19 Home Tests

You have three ways to get no-cost COVID-19 home tests:

1. Order free COVID-19 tests online through www.COVIDtests.gov
2. Reimbursement for COVID-19 tests through your MEDICAL insurance
3. Reimbursement for COVID-19 tests through your PHARMACY insurance

Telemedicine

MDLive provides those who are enrolled in one of our medical plans and their eligible dependents the opportunity to visit with a doctor from your home, office, or even on the go. MDLive has a network of board-certified doctors that are available to you 24/7 by phone, internet, or secure video to assist with non-emergency medical conditions. On average, MDLive doctors have more than 15 years of experience, and their specialties include primary care, pediatrics, emergency medicine, family medicine and behavioral health. 

Questions? Visit www.mdlive.com/surgerypartners or call 888.964.2775.

Healthcare Savings

Healthcare Bluebook is a valuable resource for you when making healthcare decisions. This online solution and mobile resource provide you with an easy way to access quality healthcare services, while finding the best price and value on healthcare procedures. Proper utilization of this solution will drive down your costs and also help you maximize your Health Savings Account (HSA) dollars.  

Healthcare Bluebook quickly helps you find the fair price and best quality of care for your procedure by ranking local providers and hospitals. This resource will color code providers as GREEN / YELLOW / RED on cost and quality, so it's easy for you to evaluate your options. While you can access this solution on your own, you may also reach out to your Care Coordinators to help you find the best price and highest quality care for all of your needs.

SurgeryPlus is a resource for members having elective surgical procedures. SurgeryPlus Concierges help members schedule a procedure with a Center of Excellence Provider and all associated pre- and post-operation services. Members can receive these procedures at little to no cost including travel if necessary.

Questions? Email surgerypartners@surgeryplus.com or call 833.916.3139.

Enrollment Assistance

Medical Questions

BSwift

Quantum Care Coordinators

To help you navigate through your healthcare journey, Surgery Partners offers all medical plan members access to Care Coordinators. These trusted advocates are an expert team of nurses, patient services representatives and benefit specialists who are ready to help you before, during and after any health event. 

Think of Care Coordinators as your personal healthcare team — they fight hard to help you save money and ensure you get the best possible care for you and your family. You'll no longer need to make separate phone calls to your medical carrier, healthcare providers and pharmacy, and you can avoid spending countless hours researching online thanks to your personal team of Care Coordinators. 

For personalized care, contact your Care Coordinators. They'll help: 

• Get your ID cards.
• Answer your questions about your benefits plans (after enrollment).
• Find an in-network Primary Care Physician or provider.
• Answer questions about your medical bills.
• Coordinate your care by talking to all your healthcare providers.
• Guide you to various resources that can help you lead a healthier life.
• Ensure you obtain and properly complete pre-certification requests.
• Answer questions regarding your Wellness Credit requirements.

Questions? Visit www.mySPhealth.com or call 877.778.1798.

Wellness

Be rewarded for your health and wellness efforts! BlueCross BlueShield medical plan members can maintain lower medical contributions by completing the plan's wellness requirements. 

2022 Plan Year Credit

Newly hired or newly eligible employees in 2022 will receive the wellness discount medical rates. No action is required.

Planning Ahead for 2023

To receive your wellness credits in 2023, you must complete the following during November 1, 2021 - October 31, 2022:

• Select a primary care physician (PCP) by calling your Care Coordinators at 877.778.1798 or visiting mySPhealth.com 
• AND get a preventative screening: Well Man/ Well Woman Exam, Preventative or Diagnostic Mammography, or Preventative or Diagnostic Colonoscopy

If the requirements are not complete by October 31, 2022, your premiums will increase January 1, 2023. The premiums will remain at the increased rate until the end of the 2023 plan year.  

Questions? Visit www.mySPhealth.com or call 877.778.1798.

Enrollment Assistance

Medical Questions

BSwift

Dental Plans

Surgery Partners offers two dental plans through Delta Dental of Tennessee. The Base Plan includes the PPO network; the Buy-Up Plan includes both the PPO and Premier networks. The out-of-network covered percentage is the same for both plans.  

Understanding Your Dentist’s Rates     

You're free to go to any licensed dentist you choose. We offer two different plan options so you're able to elect what’s best for you. Researching if your dentist is a member of the Delta Dental PPO or Premier network can save you money.

Basic teeth cleaning and oral exam will be free when you choose a Delta Dental PPO dentist if you're enrolled in the Base plan. If you're enrolled in the Buy Up plan, your basic cleaning is free if you choose a PPO or Premier dentist. Please note, if you're in the Base plan and choose to see a Premier Provider, you might experience larger out-of-pocket expenses. If you choose to see a non-participating provider, you'll experience higher out-of-pocket costs and the dentist can balance bill you (bill you for the difference between what the dentist charges and what the insurance company reimburses).

Questions? Visit www.deltadentaltn.com or call 800.223.3104.

Vision Plan

Whether you have perfect vision or require some type of corrective lenses, preventive eye care is an important part of your overall health. Superior Vision Insurance can help you offset the expensive costs of exams, frames, contact lenses, corrective surgery and more.   

Superior Vision’s Superior National Network offers a broad provider network of MDs, ODs and national and regional optical retail chains such as Walmart, Costco, LensCrafters, Sam’s Club and Visionworks. 

Questions? Visit portal.superiorvision.com/account/login/member or call 800.507.3800.

Enrollment Assistance

Medical Questions

BSwift

Health Savings Account (HSA)

The Health Savings Account (HSA) is designed to help save you money by utilizing funds that have been set aside on a pre-tax basis. With an HSA, you're never taxed if funds are used to pay for qualified healthcare expenses. In addition, the money in the account earns tax-free interest on investment returns.  

There is no use-it-or-lose-it rule for an HSA and any unused HSA funds will roll over each year. You must be enrolled in a High-Deductible Health Plan (HDHP) with no first-dollar coverage for medical expenses in order to be eligible to contribute to an HSA. You can contribute money toward your HSA through pre-tax payroll deductions. The IRS 2022 HSA contribution limits are $3,650 (individual) and $7,300 (family). You'll have access to your HSA funds with a debit card that you'll receive from HSABank that you can use at the point of purchase to pay for eligible expenses.

Questions? Email askus@hsabank.com or call 800.357.6246. 

Flexible Spending Accounts (FSAs) offer another way to save by paying certain eligible expenses on a pre-tax basis. You do not pay taxes on the money you put into these accounts. These accounts are administered by HSABank.

Healthcare FSA

(Only available to those NOT enrolled in a Surgery Partners HSA plan) 

You may contribute up to $2,750 per calendar year to pay for out-of-pocket medical, prescription drug, dental, and vision care expenses for yourself and your eligible family members — even if you do not cover your family members under the Surgery Partners medical plans. You can use this FSA to pay for healthcare expenses such as medical, dental and vision plan deductibles and copays; orthodontia expenses not covered by your dental plan, prescription drugs, prescription glasses and contact lenses, and laser eye surgery. Please note: due to IRS regulations, the Healthcare FSA is not available to employees enrolled in the HSA. 

Limited Purpose FSA

The Limited Purpose FSA is a pre-tax account used for eligible dental and vision expenses. Set aside up to $2,750 pre-tax from your paycheck for 2022. You may not use these funds for medical and prescription drug expenses. 

Please note: the Limited Purpose FSA is only available to those employees enrolled in the Heath Savings Account (HSA) due to IRS regulations.

Dependent Care Spending Account

The Dependent Care Spending Account is a pre-tax account for elder care and childcare expenses. You may set aside up to $5,000 pre-tax to pay for eligible dependent care expenses ($2,500 if you are married filing taxes separately). The child or elder care provider must declare the income on his/her tax return for Dependent Care services provided. You may use the Dependent Care Spending Account only to pay for dependent care that's required to allow you and your spouse to be gainfully employed (note: nursing home care and residential summer camp are excluded). Certain highly compensated individuals may have their election reduced based upon plan enrollment.

If you enroll, payroll deductions will occur for the prorated amount each pay period. Money that you contribute to your FSAs is considered pre-tax and is not subject to social security, federal, and in most cases, state income taxes. 

Questions? Email askus@hsabank.com or call 800.357.6246. 

Enrollment Assistance

Medical Questions

BSwift

Basic Life and AD&D Insurance

Life insurance provides financial protection for your family in the event of your death. Surgery Partners offers all benefit-eligible employees life and accidental death & dismemberment (AD&D) insurance through Lincoln Financial in the amount of one times (1x) basic annual earnings up to $500,000. Surgery Partners pays the cost of this benefit. Benefits are payable to your designated beneficiary listed on the employee benefits portal, www.surgerypartners.bswift.com. Please ensure a beneficiary is designated. 

Supplemental Life and AD&D Insurance

You may elect additional life and AD&D insurance coverage for yourself, your spouse/domestic partner or your dependent children — all at an affordable group rate provided by Lincoln Financial. Whatever you elect for Supplemental Life, you'll get an equal amount of supplemental AD&D for yourself and your dependents. See the benefit summary below for additional details.

*No Evidence of Insurability (EOI) is required when electing supplemental life insurance up to the guaranteed-issue amount as a newly hired or newly eligible employee.

Questions? Visit www.lincolnfinancial.com or call 800.423.2765.

Disability Insurance

Disability coverage continues a portion of your paycheck if a serious illness, injury, or pregnancy occurs. The goal of the disability plan is to provide you with income replacement should you become disabled and unable to work due to a non-work-related illness or injury.

Short-Term Disability (STD)

The STD plan provides a weekly benefit if a non-job-related disability (including pregnancy) prevents you from working. If you enroll in the STD plan, you'll pay the entire cost of your coverage through payroll deductions. STD coverage is provided through Lincoln Financial. Instructions on how to file a short-term disability claim are outlined below by clicking the How to File an STD Claim button.

Note: employees in California, New Jersey and Rhode Island are covered by State Disability Insurance (SDI). You may also purchase Prudential STD insurance to supplement your SDI coverage.

*No EOI is required as a newly hired or newly eligible employee. If you are offered STD and decline it, then choose to enroll later, you're considered a late entrant and EOI will be required.

Long-Term Disability (LTD)

The financial consequence of a lengthy disability can be very serious. The LTD plan through Lincoln Financial provides income protection if you become unable to work due to a disabling condition that lasts beyond 90 days. Surgery Partners will provide base LTD coverage, up to 40% of your covered base earnings, at no cost to you. You'll also have the option to purchase additional coverage up to a total of 60% of your monthly covered base earnings. 

Instructions on how to file a long-term disability claim are outlined below by clicking the How to File an LTD Claim button.

Questions? Visit www.lincolnfinancial.com or call 800.423.2765.

Enrollment Assistance

Medical Questions

BSwift

Our voluntary benefits are offered through Atlantic American. These policies are provided to eligible staff and are designed to offset costs due to Critical Illnesses or Accidental Injuries that are not covered by your existing health insurance. And Atlantic American will never require Evidence of Insurability for any of these voluntary benefit lines of coverage!

Critical Illness Insurance

The Critical Illness benefit offers comprehensive coverage of illnesses such as strokes and heart attacks.

It pays a lump-sum benefit if you are diagnosed with a covered disease or condition on or after your coverage effective date. You can use this money however you like, for example, to help pay for expenses not covered by your medical plan, lost wages, child care, travel, home healthcare costs, or any of your regular household expenses. Coverage is available at $10,000 and $20,000 employee coverage levels, with your spouse and family receiving 50% of the coverage amount.   

Accident Insurance

Accident Insurance pays you benefits for specific injuries and events resulting from a covered accident on or after your coverage effective date. You can use this money however you like, including deductibles, child care, house cleaning, groceries, or utilities.  

Hospital Indemnity

Hospital indemnity coverage provides benefits for expenses associated with a stay in the hospital due to a covered accident of sickness. These benefits can be used to help offset any out-of-pocket medical costs, such as deductibles and co-pays, as well as non-medical expenses incurred during recovery.

Whole Life Insurance

Whole Life Insurance is a permanent life product with living benefits that stands out from the pack. This coverage not only expands an individual's financial protection but also offers guaranteed benefits to aid surviving family members adjusting to the loss of income and a loved one.

Enrollment Assistance

Medical Questions

BSwift

Call the EAP whenever you need help and reference that you are with Surgery Partners to get started. Your call will be handled confidentially by a professional counselor. The EAP will also cover up to five face-to-face counseling sessions per person, per year for each issue.

Employee Assistance Program

We all need help with life’s challenges now and then. Whether it’s a difficult situation affecting your home life or stress interfering with your work, the Employee Assistance Program (EAP), is there for you and your immediate family members 24 hours a day, seven days a week. 

The EAP is provided by Surgery Partners at no cost to you, and it’s administered by ComPsych. It provides free, strictly confidential counseling to help you resolve a wide range of personal issues, including:

• Stress and depression
• Life transitions
• Grief and loss
• Parenting and child care
• Eldercare referrals
• Domestic violence
• Workplace conflict
• Work/life balance
• Addiction and recovery
• Financial issues
• Legal assistance

Questions? Login to www.GuidanceResources.com, Username: LFGSupport  Password: LFGSupport1 or call 888.628.4824.

Legal And Identity Theft Protection Plan

The MetLife Legal and Identity Theft Protection Plan is an optional benefit that gives you unlimited access to attorneys who can provide advice or assistance on a variety of personal legal issues. Services include assistance with home and financial matters (including home refinancing, collections, and IRS audits), family matters (such as adoption, divorce, and child custody), traffic tickets, car accidents, and estate planning. The plan covers you, your spouse or domestic partner, and your dependents.

This plan also includes Identity-Protection Services, which include identity-recovery services, privacy monitoring, credit monitoring, assistance with obtaining annual credit reports, and 24-hour live support for covered emergencies. 

Questions? Visit www.members.legalplans.com or call 800.821.6400. 

401(k)

To live comfortably in retirement, many financial professionals estimate you'll need between 70% and 80% of your pre-retirement income. Social Security will cover approximately one third of that amount. The rest of the income you'll need in retirement will come from YOU. Your company's retirement plan is one of the few programs designed to help bridge the gap between what Social Security will provide and what you'll need at retirement. The contributions to your retirement plan will come out of each paycheck automatically... so you don't even need to think about it.  

Questions?

If you're an employee in the American Group, please refer to the Fidelity 401k information.

If you're an employee in the National Group, please refer to the ADP 401k information.

Not sure? Please reach out to your HR Advisor.

Fidelity: Call 800.835.5097 or visit www.401k.com 

ADP: Call 888.822.9238 or visit www.myadp.com

Enrollment Assistance

Medical Questions

BSwift