IN-NETWORK BENEFITS |
TRADITIONAL PLAN |
SAVERS HDHP PLAN |
Preventive Office Copay
|
Covered at 100% |
Covered at 100% |
Office Visit Copay |
$0 Doctor On Demand$25 Primary Care Physician (PCP)$50 Specialist |
You pay 0% (after deductible) |
Emergency Room Copay |
$150 copaythen 20% (after deductible) |
You pay 0% (after deductible) |
Prescription Drug |
Tiers 1-4:35% with a $10 minimumSpecialty:35% with a $15 minimum |
You pay 0% (after deductible) |
Deductible |
$1,000 Single$2,000 Family |
$3,500 Single$7,000 Family |
Coinsurance |
You pay 20% (after deductible)Plan pays 80% |
You pay 0% (after deductible)Plan pays 100%
|
Out-of-Pocket Maximum(Includes deductible, coinsurance, office visit copays, and ER copays.) |
$3,500 Single$7,000 Family |
$3,500 Single$7,000 Family |
Pharmacy Out-of-Pocket Maximum |
$2,000 Single$4,000 Family
|
Included in Medical |
MARSHALLTOWN COMPANY
WELCOME TO YOUR BENEFITS PORTAL
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
salaried
Open Enrollment
October 26 - November 6, 2026
This is your opportunity to make changes to your current health benefit elections for the 2027 plan year.
We partner with Paycom to simplify enrollment. With Paycom, you can:
-
Enroll or re-enroll
-
Make changes to your benefits
-
Add or remove dependents
-
Enroll in flexible spending account(s)
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits portal whenever you or your family members have questions or want to review your benefits.
Unlock Benefits Clarity
Monthly Minute Communications Library
Ever feel lost in the world of employee benefits? We know it can be confusing. Our Monthly Minute communications library and your company's Benefits Education video library provide clear, concise information to help you understand your valuable benefits package.
Qualifying Life Events (QLE)
This is a change in your situation - like getting married, having a baby, or losing health coverage - that may allow you to enroll in health insurance outside the yearly Open Enrollment Period.
Preventive Care
This step can help prevent future health concerns and lower health insurance costs. Learn more about what's covered and what isn't.
Additional Coverage
Coverage at your fingertips - Home, Auto, and More! Get agent recommendations based on your needs.
Approaching Retirement?
Understanding how Medicare works-and how it compares to your current coverage-can help you make informed decisions.
Benefits Questions?
Our Benefits Staff is Here to Help
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team!
A team member will respond within 24 hours.
Monday - Friday | 7:30 a.m. - 5:00 p.m., Central Time (CT)
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Welcome
New Hires
What You Need To Know
Enrollment in benefits can be one of the most important decisions you will make this year.
Take time to review your benefits information.
Attend benefit enrollment meetings.
Ask questions when you do not understand.
ELIGIBILITY
Most benefits are effective the first day of the month following the date of hire for full-time employees working a minimum of 30 hours per week.
The enrollment deadline is the last day of the month before your effective date (unless noted).
Enrollment requests must be received by Human Resources within 30 calendar days following the date of the event.
DEPENDENT ELIGIBILITY
Your eligible dependents include:
-
Your legal spouse;
-
Married or Unmarried dependents who are:
-
Your natural, adopted, legal guardianship and/or stepchildren from birth until the end of the month in which they reach the age of 26, regardless of whether they are eligible for another group health plan as an employee.
CHANGES
Changes to your benefits enrollment can only be made:
-
At the time of hire
-
During the annual enrollment period
-
January 1 effective date
-
-
Due to a Qualifying Life Event
Qualifying Life Events (QLE) include:
-
Marriage
-
Divorce / Legal Separation
-
Birth of a child
-
Adoption of a child
-
Loss of other employer-sponsored coverage
-
New election of other employer-sponsored coverage
RESOURCES
The Plan Documents & Notices page contains benefit summaries (SBC), summary plan descriptions (SPD), brochures, forms, and applicable applications.
Documents can also be found in Paycom.
ENROLL IN YOUR BENEFITS
You have 30 DAYS from your date of hire to enroll in your new benefits.
EDUCATE
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
EVALUATE
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Having correct First and Last names on hand is also helpful.
We partner with Paycom to simplify the enrollment process! With Paycom you can:
- Enroll or re-enroll
- Make changes to your benefits
- Add or remove dependents
- Enroll in flexible spending account(s)
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits portal whenever you or your family members have questions or want to review your benefits.
Benefits Questions?
Our Benefits Staff is Here to Help
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team!
A team member will respond within 24 hours.
Monday - Friday | 7:30 a.m. - 5:00 p.m., Central Time (CT)
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
MEDICAL
2027 MEDICAL BENEFITS
Administered by Wellmark Blue Cross Blue Shield.
Marshalltown Company is committed to offering a variety of medical benefits that provide generous coverage for employees and their covered dependents. We offer medical plans to fit your budget and needs.
Medical Plans Comparison
For full plan details, please review the plan documents.
RATE(Employee Monthly Contributions) |
Traditional Plan |
Savers HDHP Plan |
Employee |
$136.95 |
$118.16 |
Employee + Spouse |
$345.84 |
$306.07 |
Employee + Child(ren) |
$337.09 |
$288.53 |
Employee + Family |
$491.04 |
$418.47 |
Tobacco User Rates:
Additional Premium for Tobacco Users
-
Employee: $25 per month
-
Spouse: $25 per month
(Not applicable if tobacco is used for medical purposes certified by a physician.)
4 Ways to SAVE on Prescription Drug Costs
Many are feeling the strain of rising healthcare costs. Learn how to alleviate the burden of prescription medication costs and prioritize your health!
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
DENTAL & VISION
2027 DENTAL & VISION BENEFITS
Administered by Delta Dental of IA and EyeMed.
Dental care is an important part of your overall health. This plan provides you with no-cost, in-network preventive care, as well as coverage for basic care and major procedures. Enroll in vision coverage to save money on eligible vision care expenses, such as eye exams, glasses, and contact lenses.
✨ If you have an HSA or FSA, you can use these funds to cover eligible expenses, such as your deductible or copay.
In-Network Services |
PPO Dentists |
Premier / Non-Participating |
|
Deductibles |
$25 Single $75 Family |
$50 Single $150 Family |
|
Annual Maximum |
$1,500 |
$1,500 |
|
Benefit Rollover |
You can roll over unused benefit amounts to a maximum annual balance of $1,500. |
You can roll over unused benefit amounts to a maximum annual balance of $1,500. |
|
Preventive Services Cleanings, Evaluations, X-Rays |
Covered at 100% |
Covered at 100% |
|
Basic Services Cavity Repair, Tooth Extractions, Routine Oral Surgery |
Covered at 90% |
Covered at 80% |
|
Major Services Crowns, Complex Surgical Procedures, Dentures, Bridges |
Covered at 50% |
Covered at 50% |
Refer to the plan certificate to determine if a procedure is considered Basic or Major.
Coverage Level |
Monthly Rates |
|
Employee |
$15.02 |
|
Employee + Spouse |
$31.70 |
|
Employee + Child(ren) |
$36.00 |
|
Employee + Family |
$52.69 |
In-Network Services |
Plus Providers |
In-Network Providers |
|
Network |
EyeMed Insight Network |
EyeMed Insight Network |
|
Exam 1 every 12 months |
$0 |
$10 |
|
Eyeglasses |
||
|
Frames* 1 every 24 months |
$200 allowance - Standard $250 allowance - Smart $400 allowance - Hearing and 20% discount off the balance |
$150 allowance - Standard $200 allowance - Smart $350 allowance - Hearing and 20% discount off the balance |
|
Lenses * ** 1 every 12 months
|
$25 Single Lined $25 Bifocal Lined $25 Trifocal $25 Lenticular |
$25 Single Lined $25 Bifocal Lined $25 Trifocal $25 Lenticular
|
|
Contacts Please note: Contact lenses are in place of eyeglass lenses and frame. |
||
|
Elective Contacts * ** 1 every 12 months |
$200 allowance |
$150 allowance |
|
Medically Necessary Contacts * ** 1 every 12 months |
100% Covered |
100% Covered |
*Charges for lenses, frames, and contact lenses above the available benefit will be the responsibility of the participant.
**Plan allows only eyeglass lenses or contact lenses within the calendar year, not both.
Coverage Level |
Monthly Rates |
|
Employee |
$7.04 |
|
Employee + Spouse |
$13.38 |
|
Employee + Child(ren) |
$14.08 |
|
Employee + Family |
$20.70 |
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
DOCTOR ON
DEMAND
Doctor on Demand
SEE A DOCTOR IN MINUTES
Getting sick is bad enough without having to get out of bed to see a doctor. With Doctor on Demand, you and your family members can connect face-to-face with a board-certified doctor 24 hours a day, 7 days a week, 365 days a year.
Questions? Call (800) 997-6196
For full plan details, please review the plan documents.
USE WHEN:
-
You don't have time to wait a week to see a doctor
-
You don't want to infect (or be infected by) another person
-
You need a lower-cost option.
GET TREATED FOR:
-
Cold and flu
-
Sore throats
-
Allergies
-
Fever
-
Bronchitis, sinus infections
-
Urinary tract infections
-
Pink eye
-
Skin condition
-
Headache
-
Other conditions such as mental health (if covered by your health plan)
HOW TO GET STARTED
HAVE YOUR ID CARD
Have your Wellmark Member ID card ready.
REGISTER OR SIGN IN
Create an account or sign in.
DOCTOR ON DEMAND BENEFITS |
|
What is Doctor on Demand? |
Doctor on Demand provides you with access via online video consult to U.S. board-certified doctors so you can resolve non-emergency medical issues without having to visit a doctor's office. |
How Much Does a Consult Cost? |
$0 copay |
What should I use DOD to treat? |
You can use it for non-emergency medical situations such as:
|
What about prescription drugs? |
If needed, the doctor can prescribe you short-term prescriptions and have them sent to your pharmacy. |
When are Doctors Available? |
There are doctors on call 24 hours a day, 7 days a week |
How do I make an appointment? |
1. Go to the DOD website
|
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
HSA & FSA
2027 HSA & FSA BENEFITS
Administered by WEX and Optum Bank.
HSAs and FSAs help you save pre-tax dollars for healthcare or dependent care. Eligibility in each plan will be based on enrollment.
To learn more about the differences, watch the video, "HSA vs. FSA."
Go deeper and learn the different kinds of accounts and how they differ in eligibility, ownership, and how money can be used. Download the flyer, "HSA vs. FSA vs. DCFSA."
Health Savings Account (HSA)
An HSA can help you lower your taxes, cover some expenses your plan doesn't, and even help save for retirement.
For full plan details, please review the plan documents.
HSA Overview |
|
|
To be eligible, you must: |
• Be covered under a High Deductible Health Plan (HDHP)
• Not be claimed as a dependent on someone else's tax return
• Not maintain a full-purpose Healthcare FSA
• Not be enrolled in Medicare • If your eligible dependent is covered under Medicare, you can continue contributing to the HSA
• Not have a spouse with a full-purpose FSA plan through their employer
• Additional eligibility rules may apply if you receive VA medical benefits. Refer to plan documents for details |
|
Does Marshalltown Company contribute? |
Yes. Single: $50 per month Family: $100 per month |
|
IRS Maximum Contribution Limits Note: The maximum includes both employee and employer contributions |
2026 Single: $4,400 Family: $8,750 Catch-up: $1,000 (those 55+)
2027 Single: $4,500 Family: $9,000 Catch-up: $1,000 (those 55+) |
|
Availability of funds |
Funds must accumulate before using |
|
Use it or lose it? |
No, unused funds roll over from year to year |
|
Can take it with you if you leave the company? |
Yes |
Eligible ExpensesBeyond Your Plan Coverage |
|
|
More common examples |
|
|
Less common examples |
|
|
Download the full list from the Internal Revenue Service |
|
|
Also, try: |
|
Flexible Spending Accounts (FSA)
An FSA can help you use pretax money to pay for certain out-of-pocket health expenses or dependent care expenses.
For full plan details, please review the plan documents.
FSA Overview |
|
|
How do Flexible Spending Accounts compare? |
Healthcare FSA: A full-purpose FSA that's best for predictable medical, dental, or vision expenses
Limited Purpose FSA: Can be used for dental and vision only
Dependent Care FSA: Covers child or dependent care needed, so you (and your spouse, if applicable) can work |
|
Eligibility rules |
|
|
Pre-tax contributions? |
Yes. Contributions are typically made through pre-tax payroll deductions. |
|
IRS Maximum Contribution Limits |
2026 Healthcare and Limited Purpose: $3,400
Dependent Care: $7,500 ($3,750, if filing Single)
2027 Healthcare and Limited Purpose: $3,500
Dependent Care: $7,500 ($3,750, if filing Single) |
|
Minimum Contribution |
Healthcare: $300 Dependent Care: $300 |
|
Availability of funds |
Healthcare and Limited Purpose:
Dependent Care: Funds must accumulate before using |
|
Use it or lose it? |
Any unused funds will be forfeited by the end of the plan year. |
|
Can you take it with you if you leave the company? |
No |
Eligible ExpensesBeyond Your Plan Coverage |
|
|
Common examples |
|
|
Download information on Health Care and Limited Purpose FSAs from the Internal Revenue Service |
|
|
Download information on Child and Dependent Care Expenses from the Internal Revenue Service |
|
|
Also, try: |
|
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
LIFE & DISABILITY
2027 LIFE & DISABILITY BENEFITS
Administered by Transamerica.
We offer life, disability, and additional coverage plans through Transamerica to help you plan for your family's financial security.
Life Insurance
Life insurance provides your named beneficiary(ies) with a benefit in the event of your death. Accidental Death and Dismemberment (AD&D) insurance provides specified benefits to you in the event of a covered accidental bodily injury that directly causes death or dismemberment (i.e., the loss of a hand, foot, or eye). You may enhance your life benefits by purchasing additional insurance. The cost is based on your age and the coverage amount elected.
For full plan details, please review the plan documents.
Basic Life and AD&D Insurance*COMPANY-PAID
|
|
Life andAccidental Death & Dismemberment |
Employee: 1 times your annual salary (up to $500,000) Spouse: $5,000 Child: Age 15 days - 19 years (26 if a full-time student): $5,000
|
*100% of the cost of this benefit is covered by the employer.
Additional Life and AD&D Insurance*EMPLOYEE-PAID |
Employee Benefit |
|
Employee must have voluntary life insurance elected to elect spouse and child coverage. |
|
Increments of $10,000 up to $500,000 or 5 times earnings - whichever is less |
Guaranteed Issue**:New Hire: Up to $150,000 Open Enrollment: $0 |
Spouse Benefit |
|
Employee must have voluntary life insurance elected to elect spouse and child coverage. |
|
Increments of $5,000 up to $250,000 Not to exceed 100% of the employee's amount |
Guaranteed Issue**:Up to $50,000 Open Enrollment: $0 |
Child Benefit |
|
Employee must have voluntary life insurance elected to elect spouse and child coverage.
Dependent child for supplemental life Up to age 26 |
|
Flat amount of $10,000 |
Guaranteed Issue**:Up to $10,000 |
*Age reductions may apply. Refer to the benefit plan document.
**Guaranteed Issue is the amount you can elect before you are required to complete a health questionnaire, otherwise known as Evidence of Insurability (EOI).
If you are a late enrollee or requested coverage over the Guaranteed Issue amount, your coverage may require additional approval from the insurance company. Please note you are considered a late enrollee if you did not elect coverage when initially offered.
For full plan details, please review the plan documents.
DISABILITY INSURANCE
BENEFITS |
LONG-TERM DISABILITY |
Coverage amount |
60% of your monthly earnings, up to $10,000 per month |
Maximum payment period |
The benefit period is the later of Age 65 or Social Security Normal Retirement Age. |
Elimination Period |
Benefit begins after 180 days of absence due to an accident or sickness. |
Designate Your Beneficiary(ies)
Choosing beneficiaries is an act of love and foresight. It secures the stability of your loved ones and empowers the causes closest to your heart.
First, collect the information you will need, such as:
-
Full legal name
-
Date of birth
-
Relationship (if applicable)
-
Tax Identification Number (TIN)
-
Social Security Number (SSN)
-
Employer Identification Number (EIN)
-
-
Mailing address
-
Email address
-
Phone number
Then, log in to Paycom to add or change your beneficiary(s).
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
401(k) SAVINGS PLAN
2027 401(k) RETIREMENT SAVINGS PLAN
To help you prepare for the future, MARSHALLTOWN sponsors a 401(k) plan as part of its benefits package. By saving for retirement, you have made one of the most important financial decisions of your life.
For full plan details, please review the plan documents.
401 (K) RETIREMENT SAVINGS PLAN |
|
Eligibility & Entry Requirements |
You are eligible to participate in the plan the first day of any month after 2 months of service.
|
Automatic Enrollment |
Auto-Enrollment at 3% of Salary, auto-increase by 1% each year up to 6%
You can opt out or change this. Ask your employer when these changes go into effect. |
Employer Contributions |
MARSHALLTOWN will match 100% of first 1% + 50% of next 5% of your deferrals (You own after 2 years) |
Contribution limits |
For 2026, the IRS retirement contribution limits are:
For 2027, the IRS retirement contribution limits are:
SECURE 2.0: Employees 50+ with prior‑year FICA wages $150,000+ must make catch‑up contributions as Roth (after‑tax).
|
Deferral OptionsPre-tax or Roth
|
Roth:
Pre-tax:
|
Getting Registered |
Go to EmpowerMyRetirement.com
To reach Empower by phone: Call 1-800-338-4015
Monday -Friday 7 am - 9 pm CT |
TrueNorth Retirement Team |
Stephanie Reece, Account Manager Ben Verhille, Plan Advisor
sreece@truenorthcompanies.com (319) 209-7009 |
Ready to make sense of Medicare?
Every situation is unique, and the right choice depends on yourspecific circumstances. Our Medicare specialists can support you in making informed decisions about your healthcare coverage.
To request a quote, please visit: khisolutions.com/tn
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
EMPLOYEE ASSISTANCE
2027 EMPLOYEE ASSISTANCE PROGRAM (EAP) & FINANCIAL SOLUTIONS
Administered by GuidanceResources, Money Management International.
Marshalltown Company is committed to the overall well-being of our employees and your covered dependents. Our Employee Assistance Program (EAP), Financial Solutions, and Additional Protection include 24/7 services.
For full plan details, please review the plan documents.
EMPLOYEE ASSISTANCE PROGRAM
Download the app!
Search “GuidanceNow”,
then login using the Web ID.
EMPLOYEE ASSISTANCE PROGRAM (EAP) |
|
Who is eligible? |
The EAP is available to:
You are not required to be enrolled in a medical plan. |
Is it confidential? |
YES. You have confidential access to experienced clinicians and professional staff. |
When can I access? |
24 hours per day |
What is covered? |
Access to counselors including 5 face-to-face sessions per issue per year.
The EAP can help with challenges like:
|
ADDITIONAL BENEFITS - EMPLOYER PAID! |
|
EMERGENCY TRAVEL ASSISTANCE |
Immediate support in cases of emergency, travel-related issues, either for leisure of business when traveling 100 miles or more away from home, such as:
|
IDENTITY THEFT SERVICES |
Identity Theft services provide protection of your financial information and help restore personal data if compromised, with:
|
For full plan details, please review the plan documents.
FINANCIAL SOLUTIONS |
|
What types of services are available? |
Services include:
|
How do I access counseling services? |
If you are ready to take charge of your finances and would like some help, please call 866-490-9476 to get started! |
Are the services provided by Money Management International free? |
Yes |
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
DOCUMENTS & NOTICES
PLAN DOCUMENTS & LEGAL NOTICES
Download the documents you need for each benefit plan you are enrolled in.
MEDICAL - TRADITIONAL PLAN
MEDICAL - SAVERS HDHP PLAN
DOCTOR ON DEMAND DOCUMENTS
HEALTH SAVINGS ACCOUNT (HSA) DOCUMENTS
FLEXIBLE SPENDING ACCOUNT (FSA) DOCUMENTS
LIFE INSURANCE DOCUMENTS
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
NEED HELP?
CONTACT INFORMATION
Benefits contact information for when you need answers.
EAP CARRIER
Guidance Resources
PH 866.569.0325
TRS: Dial 711
Web ID: EAP Plus
TPA: FINWAY
Guidance Resources
PH 515-226-0974
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Benefits Clarity
Benefits Education Video Library
Understand confusing benefits terms by browsing our extensive video library.
BENEFITS BASICS
PRESCRIPTION DRUGS & WISE CONSUMER OF HEALTHCARE
MEDICAL
DENTAL
HEALTH SAVINGS ACCOUNT (HSA)
FLEXIBLE SPENDING ACCOUNT (FSA)
LIFE & SUPPLEMENTAL
DISABILITY INSURANCE
DOCTOR ON DEMAND
Unlock Benefits Clarity
Monthly Minute Communications Library
Ever feel lost in the world of employee benefits? We know it can be confusing. Our Monthly Minute communications library and your company's Benefits Education video library provide clear, concise information to help you understand your valuable benefits package.
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
ENROLL TODAY!
ENROLL IN YOUR BENEFITS
Enroll in your benefits or change your existing enrollment - as easy as online shopping.
EDUCATE
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
EVALUATE
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Have you decided how much to contribute to your HSA or FSA?
Having correct First and Last names on hand is also helpful.
Have Benefit Questions?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
