| Employee | EE + Spouse | EE + Child(ren) | Family | |
| Critical Illness | Rates vary based upon age and coverage level | |||
| Accident | $2.30 |
$3.63 | $3.85 | $6.06 |
| Hospital Indemnity | $3.20 | $6.63 | $5.86 | $9.73 |
| Universal Life | Rates vary based upon age, tobacco status, and coverage level | |||
| Genomic Screening | Rates vary based upon age and coverage level | |||
| Voluntary Life & AD&D | Rates vary based upon age and coverage level | |||
| Identity Theft Protection | $2.53 | $3.91 | $3.91 | $3.91 |
| Legal Plan | $5.77 | |||
| Auto & Home | Rates vary | |||
| Pet Insurance | Rates vary based on pet's state, city, species, breed and age | |||
Centerline DMS Drivers Benefits
Centerline is committed to providing our employees with a competitive, comprehensive benefits program that gives you the flexibility to choose the plans that work best for your needs.
Your Centerline benefits program provides a wide array of benefits to allow you to choose the options that are the best fit for your needs. Centerline pays the full cost of some benefits, you and Centerline share the cost of some benefits, and you pay the full cost of some benefits.
Our benefits website includes important information including our benefits summary, plan documents, provider search directories, health and wellness information and more.
Our Core Values
Professional
We are accurate, thoughtful and prepared for each communication with a customer, driver or colleague. We are experts in our fields and in the industry; we work to master our business, and share what we know. We convey competence.
Courteous
We are friendly and polite. We are considerate of others, especially our customers and drivers. We listen actively and observe our environment.
Resourceful
We find creative ways to get things done and turn challenges into advantages. We hold ourselves accountable for producing results and delivering on promises made to our customers, our drivers and our colleagues.
Responsive
We are attentive to details, as well as flexible and open to suggestions. We identify and fulfill customer and driver needs, meeting or exceeding their expectations. We perform at our best even under pressure.
For more information or questions on your benefits, contact a member of our HR team.
Phone: 312.397.3244 | Email: centerlinebenefits@trueblue.com
Eligibility/Enroll
How to Enroll
To sign up for benefits, visit the link below to self-enroll or to schedule an appointment with a benefit counselor before the end of the enrollment period.
Self-Enrollment: tbcenterline.bswift.com
Benefit Counselor: centerline.mybenefitsappointment.com
Call 833-501-0756 M - F 7am - 7pm PT to speak to a professional benefits counselor to learn more about selecting the benefits that best meet your needs.
Eligibility
Employees working 30 or more hours per week are eligible for coverage (i.e., are benefit-eligible). Benefits are effective on the first of the month following 60 days of hire. If you are a new hire, you must complete the enrollment process by the day before your coverage effective date.
You may cover yourself and your eligible dependents. Eligible dependents include your spouse and children under age 26.
DMS Union Drivers are not eligible for medical, dental, and vision. Hawaii residents are not eligible to enroll in the medical plans.
Choose Carefully!
Due to IRS regulations, changes to your initial benefit elections can only be made during the annual Benefits Open Enrollment Period each year, unless you experience a Qualifying Life Event during the year. Following are examples of the most common Qualifying Life Events:
• Marriage or divorce
• Birth or adoption of a child
• Child reaching the maximum age limit
• Death of a spouse or child
• You lose coverage under your spouse’s plan
• You gain access to state coverage under Medicaid or CHIP
If you experience a Qualifying Life Event during the year, it is your responsibility to make changes to your elections at that time. You must notify us by sending an email from your personal email account to Centerlinebenefits@trueblue.com within 30 days of the qualifying life event (including newborns). Be prepared to show documentation of the event such as a marriage license, birth certificate, or a divorce decree. If changes are not submitted on time, you must wait until the next Open Enrollment period to make your election changes.
Medical Insurance Comparison
What you'll find on this page
Definitions and examples of commonly used terms
in benefit plan summaries.
Medical Plans Overview
Centerline offers two medical insurance options that give our employees the flexibility to choose the plan that best meets your needs. Depending on where you reside, you may be eligible for one or both of the medical plans.
- Blue Shield CA medical plans - available to eligible employees and their dependents
- Kaiser Permanente medical plan - HMO is available to California and Maryland employees and their dependents; HDHP-HMO is available to California employees and their dependents only
- DMS Union drivers are not eligible for medical coverage
You can easily compare the plan features and rates below to find the best option for you. More detailed plan information can be found on the Medical Insurance (Blue Shield of CA) page and the Medical Insurance (Kaiser) page.
Blue Shield of CA Medical Insurance
Value Consumer-Directed Health Plan (CDHP)
The Value CDHP is an IRS-qualified high-deductible health plan (HDHP). It offers comprehensive medical coverage at a lower premium than our Premier PPO in exchange for a higher deductible. Under this plan, you have access to the largest network of doctors and hospitals available. Preventive care is covered at 100%, and all other services are paid by you until you meet your annual deductible.
The plan is comprised of two components: a High Deductible Health Plan (HDHP) and a Health Savings Account (HSA). An HSA is a tax-advantaged account paired with your HDHP allowing you to set aside money on a tax-free basis to pay for medical, dental and vision expenses throughout the year or in the future. You own the money in your HSA account and it is yours to keep – even if you change plans, leave Centerline or retire.
Premier PPO
Like the CDHP, you’ll have access to the largest network of doctors and hospitals. The differences are (1) your deductible is lower (2) you are not eligible for the HSA.
Kaiser Medical Insurance
High Deductible HMO Health Plan (HDHP-HMO) for CA only
The HDHP-HMO is an HSA-qualified high deductible health plan. It offers comprehensive medical coverage at a lower premium than the Kaiser HMO plan in exchange for a higher deductible. It works similar to the HMO as this plan still requires you to use Kaiser facilities and providers, preventive care is covered at 100%, but all other services are paid by you until you meet your annual deductible.
The plan is comprised of two components: a High Deductible Health Plan (HDHP) and a Health Savings Account (HSA). An HSA is a tax-advantaged account paired with your HDHP allowing you to set aside money on a tax-free basis to pay for medical, dental and vision expenses throughout the year or in the future. You own the money in your HSA account and it is yours to keep – even if you change plans, leave Centerline or retire.
Health Maintenance Organization (HMO) for CA & MD only
The HMO gives you access to certain doctors and hospitals but restricts services to in-network providers. Your care is managed by a Primary Care Physician (PCP). If you require a specialist, outpatient procedure or hospitalization, your registered PCP must refer you, and there are no out-of-network benefits.
Marketplace Insurance
Carrier: GoHealth
Website: www.gohealth.com/states
Phone: 855.644.8900
Did you miss the opportunity to enroll in coverage or are you interested in health insurance plan options outside our standard benefit plan offers? We have facilitated access to the marketplaces so you now have the ability to shop for medical, dental, vision and ancillary coverage through GoHealth.
Please note that the GoHealth plan options are not connected with TrueBlue, meaning that all agreements and premium payments will be between you and GoHealth only.
Medicare Benefits
Carrier: GoHealth
Phone: 888.380.0785 (TTY 711)
Are you ready for Medicare? Reach out to our new Medicare partner, GoHealth. GoHealth is a leading Medicare marketplace dedicated to helping cut through the confusion and get you enrolled in a Medicare Advantage, Prescription Drug (Part D), or Medicare Supplement plan with benefits and coverage that meets your needs.
Call today to complete your comprehensive Medicare Benefits Review. The call and the consultation are free, with no obligation to enroll.
- Hours: Monday to Friday 7AM-6PM
- Annual Enrollment Period Hours (10/15- 12/7): Monday to Friday 7AM-7PM & Saturday to Sunday 10AM- 4PM
GoHealth is not endorsed or sponsored by any government entity. We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area.
Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
Medical Insurance (Blue Shield of CA)
What you'll find on this page
Blue Shield of CA Medical Insurance
Website: www.blueshieldca.com
BSCA Microsite: www.bscaplan.com/yzzn89
Phone: 888.256.1915
Group: W0065522
The Blue Shield of CA medical plans are available to all Centerline DMS Drivers and employees, except DMS Union drivers.
Value Consumer-Directed Health Plan (CDHP)
The Value CDHP is an IRS-qualified high-deductible health plan (HDHP). It offers comprehensive medical coverage at a lower premium than our Premier PPO in exchange for a higher deductible. Under this plan, you have access to the largest network of doctors and hospitals available. Preventive care is covered at 100%, and all other services are paid by you until you meet your annual deductible.
The plan is comprised of two components:
1. High Deductible Health Plan (HDHP)
2. Health Savings Account (HSA)
Health Savings Account (HSA)
Carrier: HealthEquity through Blue Shield of CA
Website: http://www.healthequity.com
Phone: 866.346.5800
In order to contribute to a HSA, you cannot be:
- Enrolled in a full medical FSA - your own or your spouse's (regardless of spouse's medical election)
- Enrolled in a non-HDHP health plan
- Enrolled in Medicare
- Claimed as a dependent on someone else's tax return
Premier PPO
Like the HDHP, you’ll have access to the largest network of doctors and hospitals. The differences are (1) your deductible is lower (2) you are not eligible for the HSA.
Coinsurance percentages and copay amounts shown in the above chart represent what the member is responsible for paying.
*Benefits with an asterisk ( * ) require that the deductible be met before the Plan begins to pay.
1. If you use an out-of-network provider, you will be responsible for any charges above the maximum allowed amount.
Making the Most of Blue Shield of CA's Medical Benefits
Prescription Drug Coverage
Carrier: Blue Shield of CA
Website: www.blueshieldca.com/pharmacy
If you enroll in the Blue Shield of CA medical plan, prescription drug benefits are included. These benefits can help you save money on certain medications you take on a regular basis by allowing you to purchase prescriptions by mail order, which offers the convenience of having your medications delivered to your home. Your prescription drug coverage uses a four-tier benefit structure based on a formulary, which is the list of prescription drugs approved by the plan. Your cost varies depending on the health plan you choose and the type of prescription.
Amazon Mail Order Pharmacy
You can have eligible non-specialty, prescription medications delivered to your home by Amazon Pharmacy.
As of January 1, 2025, eligible prescriptions will transfer from CVS Caremark Mail Service Pharmacy to Amazon Pharmacy. You will receive an email notification when your prescription has been received by Amazon Pharmacy. This email has instructions on how to begin home delivery service, if you choose to sign up.
Telemedicine
Carrier: Teladoc
Website: www.blueshieldca.com/teladoc
Phone: 800.835.2362
As a Blue Shield member, you have access to Teladoc’s national network of U.S. board-certified physicians, licensed in California. Whenever you need care, Teladoc doctors are available 24/7 by phone, video, or app. Whether you are at home, at work or on the road, it’s a convenient, cost-effective way to get quick medical advice or mental health support via your mobile device or computer. Doctors can even write a prescription, if needed, that you can pick up at your local pharmacy. Video visits are available to members (18+) registered on teladoc.com/bsc. In many instances, parents can also schedule Video Visits for children.
Video visits cost far less than the hundreds of dollars you would pay for a trip to the ER or urgent care center. Telehealth visits are covered by your Blue Shield of CA medical plan. Please note, for those enrolled in the Value CDHP, you are responsible for the fee until you've met your deductible.
24-Hour Health Information Line
NurseHelp 24/7 information line gives you and your family unlimited, 24-hour toll-free access to a team of registered nurses experienced in providing information on a variety of health topics. Use this service to choose the right providers, understand treatment options, manage chronic conditions and more. Call NurseHelp 24/7 toll-free at 877.304.0504 or chat online at blueshieldca.com/nursehelp.
Secure Member Portal
Your connection to great health and great care is only a click away! When you register for an online account, you can access many timesaving tools and tips for healthy living.
Visit blueshieldca.com anytime, anywhere, to:
- See your plan details, including your copayments or coinsurance
- Find a doctor, hospital, and pharmacies that are in-network
- Check your year-to-date totals
- Estimate your medical costs
- And more!
Be sure to register your online account at blueshieldca.com/register.
Safeguard Your Identity and Your Credit
Eligible Blue Shield medical plan members can get identity protection services. These include identity repair assistance, identity theft insurance, and credit monitoring for you and your covered family members at no extra charge. To learn more, visit www.experianidworks.com/blueshieldca and enter code BCBSCALI25. Or, call 866.274.3891 and provide the engagement number B128036.
Medical Insurance (Kaiser)
What you'll find on this page
Kaiser Medical Insurance
Website: www.kaiserpermanente.org
Phone: 800.464.4000 (CA), 301.468.6000 (DC Metro), 800.777.7902 (MD and VA)
Group: 601231 (Northern CA), 228215 (Southern CA), 26901 (MD, DC, VA)
The Kaiser Permanente HDHP-HMO medical plan is available to residents of California only. The standard HMO plan is available to residents of CA, MD, DC, and VA only.
DMS Union drivers are not eligible for Kaiser medical coverage.
High Deductible Health Plan (HDHP-HMO) for California Residents only
The HDHP-HMO is an HSA-qualified high deductible health plan. It offers comprehensive medical coverage at a lower premium than the Kaiser HMO plan in exchange for a higher deductible. It works similar to the HMO as this plan still requires you to use Kaiser facilities and providers, preventive care is covered at 100%, but all other services are paid by you until you meet your annual deductible.
The plan is comprised of two components:
1. High Deductible HMO Health Plan (HDHP-HMO)
2. Health Savings Account (HSA)
Health Savings Account (HSA)
Carrier: Kaiser HSA Bank
Website: www.kp.org/hsa
Phone: 877.761.3399
App: KP Balance Tracker
An HSA is a tax-advantaged account paired with your HDHP allowing you to set aside money on a tax-free basis to pay for medical, dental and vision expenses throughout the year or in the future. You own the money in your HSA account and it is yours to keep – even if you change plans, leave Centerline or retire.
In order to contribute to a HSA, you cannot be:
- Enrolled in a full medical FSA - your own or your spouse's (regardless of spouse's medical election)
- Enrolled in a non-HDHP health plan
- Enrolled in Medicare
- Claimed as a dependent on someone else's tax return
Health Maintenance Organizations (HMOs)
The HMOs gives you access to certain doctors and hospitals but restricts services to in-network providers. Your care is managed by a Primary Care Physician (PCP). If you require a specialist, outpatient procedure or hospitalization, your registered PCP must refer you, and there are no out-of-network benefits.
Coinsurance percentages and copay amounts shown in the above chart represent what the member is responsible for paying.
*Benefits with an asterisk ( * ) require that the deductible be met before the Plan begins to pay.
Making the Most of Kaiser's Medical Benefits
Prescription Drug Coverage
Carrier: Kaiser Permanente
Website: www.kp.org/pharmacy
If you enroll in a Centerline medical plan, prescription drug benefits are included. These benefits can help you save money on certain medications you take on a regular basis by allowing you to purchase prescriptions by mail order, which offers the convenience of having your medications delivered to your home. Your prescription drug coverage is in the form of either a three or four-tier benefit structure based on a formulary, which is the list of prescription drugs approved by the plan. Your cost varies depending on the health plan associated to the region you are enrolled in and the type of prescription.
Please note: under Centerline’s prescription drug coverage, most medications do not need prior authorization. However, some medications may not be covered until your doctor or pharmacist contacts Kaiser for approval. Your safety and care are our top priority, and our prior authorization program helps you and your doctor choose safe medications that provide you with the best value.
Video Visits
Carrier: Kaiser Permanente
Website: www.kp.org/getcare
Phone: 866.454.8855 (Northern CA), 833.574.2273 (Southern CA), 800.777.7904 (MD, DC, VA)
Video visits are a convenient, cost-effective way to access medical advice from U.S. board-certified doctors via your mobile device or computer, 24/7/365. Doctors can help with non-emergency medical issues including backaches, cold and flu symptoms, bug bites, headaches, insomnia, rash/skin problems, sprains/strains and more. Doctors can even write a prescription* (if needed) that you can pick up at your local pharmacy. Video visits are available to members (18+) registered on kp.org. In many instances, parents can also schedule Video Visits for children.
In most cases, Video Visits are available at no charge.**
*Prescription services may not be available in all states
** HDHP-HMO must meet deducitble first
24-Hour Health Information Line
Kaiser's 24-Hour Health Information Line gives you and your family unlimited, 24-hour toll-free access to a team of registered nurses experienced in providing information on a variety of health topics. Use this service to choose the right providers, understand treatment options, manage chronic conditions and more. You can also listen to hundreds of podcasts to help you stay informed about your health.
- California: 866.454.8855 (Northern), 833.574.2273 (Southern)
- DC Area: 800.777.7904
Secure Member Portal
Once you’re enrolled in a Kaiser health plan, Kaiser's secure member portal is your go-to resource for all of your plan information. It’s filled with information and tools to help you better understand and manage your benefits—and your health.
Go to www.kp.org/register to:
- View most lab test results
- Refill most prescriptions
- Choose your doctor based on what’s important to you and change anytime
- Email your Kaiser Permanente doctor’s office with nonurgent questions
- Schedule and cancel routine appointments
- Print vaccination records for school, sports and camp
- Manage a family member’s health
You can also use the Kaiser Permanente mobile app to register for an online account, message your doctor's office with nonurgent questions, find doctors and locations, view upcoming appointments and more. Learn more at www.kp.org/register.
Dental & Vision Insurance
Dental Insurance
Carrier: Blue Shield of CA
Website: www.blueshieldca.com
Phone: 888.256.1915
Group: DPPOX001 (PPO), DHMOX001 (DHMO)
Preferred Provider Organization, Choice Plan (PPO)
This dental plan allows the flexibility to select any dentist in-network or out-of-network, but if you stay in network, you’ll pay less. Dental coverage focuses on preventive and diagnostic procedures in an effort to avoid more expensive services associated with dental disease and surgery. The type of service or procedure received determines the amount the plan will cover for each visit. Each type of service fits into a class of services according to complexity and cost.
Dental Health Maintenance Organization (DHMO) CA Only
These dental plans require you to choose one in-network dentist or dental facility to coordinate all of your oral health needs. If you need to see a specialist, your primary care dentist will refer you.
This plan doesn't have any deductibles or maximums. Instead, when you receive a dental service, you pay a fixed dollar amount for the treatment based on a pre-determined fee schedule between the carrier and your dentist.
Please note the DHMO plan is only available in California.
You are eligible to elect a dental plan if you enroll in medical coverage. DMS Union drivers are not eligible for dental coverage.
Coinsurance percentages shown in the above chart represent what the member is responsible for paying.
1 If you use an out-of-network provider, you will be responsible for any charges above the maximum allowed amount.
Vision Insurance
Vision insurance helps offset the cost of routine eye exams and also helps pay for vision correction eye wear like eyeglasses and contacts that may be prescribed by an eye-care provider. You’re eligible for an eye exam and lenses or contact lenses every 12 months. You're eligible for new frames every 24 months. Out-of-network providers will only offer you an allowance towards your vision services.
EyeMed’s Freedom Pass program allows you to purchase frames at Target Optical or Lenscrafters for $0 out of pocket for any available frame and brand—no matter the original retail price! Brands include Ray-Ban, Oakley, Coach, Vogue, DKNY and Armani Exchange. Be sure to mention the program by name. You must also present a code, which you can obtain via EyeMed’s mobile app or member portal.
You are eligible to elect a vision plan if you enroll in medical coverage. DMS Union drivers are not eligible for vision coverage.
Wellness Benefits
What you'll find on this page
Wellness Resources for All Employees
Employee Assistance Program
Carrier: TELUS Health
Website: one.telushealth.com (username: metlifeeap, password: eap)
Phone: 888.319.7819
Life is full of challenges, and sometimes balancing it is difficult. We are proud to provide a confidential program dedicated to supporting the emotional health and well-being of our employees and their families. The Employee Assistance Program (EAP) is provided at NO COST to you by TELUS Health through MetLife.
Wellness Resources for Blue Shield of CA Members
Wellvolution Program
You can get even more out of Wellvolution, our wellness program! We’ve updated it to include popular apps that can help you achieve your health goals – at no extra cost. You choose the health areas to focus on. Wellvolution offers you a large collection of apps to help pevent and reverse disease, eat better, exercise more, manage stress, sleep better and quit smoking.
Chronic, Acute or Long-Term Condition Support with Shield Support
Get support managing your health needs for conditions such as diabetes, depression, chronic pain, cancer and others. With our Shield Support program, we can help you navigate the healthcare system and access the care you need. We can also help share information among members of the team involved in your care.
Our care managers act as advocates for you and your family by identifying available treatment options, assisting you in making important healthcare decision, coordinating your care with your healthcare provider and researching additional resources such as support groups and financial assistance.
Fitness Discounts
Carrier: Blue Shield of CA
Website: www.blueshieldca.com/wellnessdiscounts
Get help saving money and living healthier with a wide range of wellness discount programs, including Fitness Your Way. This program gives you access to more than 800 fitness centers in California and more than 10,000 fitness centers nationwide starting at just $19 per month. Go to https://fitnessyourway.tivityhealth.com/bsc to learn how it works and to sign up.
The wellness discount programs also include acupuncture and chiropractic services, massage therapy, eye exams, frames, contact lenses and LASIK surgery.
Maternity Care
Carrier: Maven
Website: www.blueshieldca.com/maternity
Maven provides on-demand fertility, pregnancy, postpartum, return-to-work, and
pediatric support in one convenient platform including:
- Access to more than 1,200 women’s and family health providers
- Dedicated concierge to help you find in-person care and understand your benefits
- Exclusive discounts on fertility treatments
- On-demand video appointments and private messaging
Maven does not cover the cost of IVF.
Wellness Resources for Kaiser Members
Healthy Lifestyle Programs
Carrier: Kaiser Permanente
Website: www.kp.org/healthylifestyles
With our online wellness programs, you’ll get advice, encouragement, and tools to help you create positive changes in your life. Our complimentary programs can help you lose weight, eat healthier, quit smoking, reduce stress and manage ongoing conditions like diabetes or depression. Start with a Total Health Assessment, a simple online survey to give you a complete look at your health. You can also share and discuss the results with your doctor.
Wellness Coaching
Carrier: Kaiser Permanente
Website: www.kp.org/wellnesscoach
With wellness coaching, members can work one-on-one with a coach through convenient phone sessions to help you reach your specific health goals. During your first appointment you’ll choose the health topic you want to focus on, figure out if you’re ready to make changes, and start setting goals for improving your health. Coaches are health education professionals skilled in motivational counseling and are specially trained to help you break through barriers that may have held you back in the past.
Health and Fitness Classes
Carrier: ClassPass
Website: www.kp.org/exercise
With a wide variety of health classes and support groups offered, ClassPass has you covered. You can access over 4,000 on-demand workouts at no cost and take advantage of reduced rates for real-time online classes from top studios and instructors around the world. You also have access to reduced rates for in-person classes at top gyms and fitness studios in your area.
Maternity Care
Carrier: Kaiser Permanente
Website: www.kp.org/maternity
Your prenatal care team is there to help keep you and your baby healthy, empower and support you throughout your pregnancy and help you have the birth experience you want. Explore classes and programs for expecting parents including preparing for childbirth, prenatal yoga, breastfeeding and newborn care. You can also access articles, checklists, videos, virtual tours of maternity wards and more.
Mental Health Support
Carrier: Headspace
Website: www.kp.org/coachingapps
The Headspace Care app, previously known as the Ginger app, offers immediate 1-on-1 support for coping with many common challenges — from stress and low mood to issues with work and relationships, and more. Headspace Care’s highly trained emotional support coaches are ready to help 24/7, and adult Kaiser Permanente members ages 18+ can use Headspace Care text coaching for 90 consecutive days at no cost.
(After 90 days, members can continue to access other services available on the Headspace App for the remainder of the year at no cost.)
One Pass Select Affinity
Carrier: Kaiser Permanente
Website: YourOnePass.com
With One Pass Select Affinity from Optum, you pay a competitive rate for access to one of the largest fitness networks in the industry — with tiered membership options, robust digital offerings, and other convenient benefits.
- Access to up to 19,000 gym locations and boutique studios with unlimited access to all locations in each membership.
- 23,000 on-demand and livestreamed fitness classes
- Digital tools
- Healthy delivery - groceries and household essentials delivered by Walmart+ and Shipt
Leave Benefits
What you'll find on this page
Short-Term Disability Insurance
Carrier: Allstate Benefits
Website: www.allstate.com/allstate-benefits/disability-insurance.aspx
Phone: 800.521.3535
If you become ill or suffer an injury that prevents you from working, short-term disability insurance replaces a portion of your income for a defined time.
The cost of the benefit is 100% paid for by the employee.
Leave of Absence Process
If you are going out on leave for a serious health condition for yourself or for a family member, email leaveadmin@trueblue.com or leave a voicemail at (253)-573-5484.
Additional Benefits
Life and Accidental Death & Dismemberment (AD&D) Insurance
Carrier: MetLife
Group: 5956015
Website: www.metlife.com
Phone: 800.638.6420
Basic
Basic life and accidental death and dismemberment (AD&D) insurance helps ease your loved ones’ financial burden and is 100% paid for by Centerline. Your designated beneficiary will receive a benefit of 1x your basic annual earnings (rounded up to the next $1,000 to a maximum of $10,000) if you pass away from a covered accident or illness or become dismembered due to a specifically covered accident.
Supplemental
Supplemental life/AD&D allows you to purchase additional coverage for yourself and your dependents. Your age and the amount of insurance you elect determines the premium you’ll pay. Costs will increase as you age.
Benefit amounts:
- Employee - $10,000 increments up to $500,000 ($100,000 guaranteed issue at initial enrollment)
- Spouse - $5,000 increments up to $100,000, not to exceed 50% of employee amount ($25,000 guaranteed issue at initial enrollment)
- Child(ren) - $1,000, $2,000, $4,000, $5,000, or $10,000 ($10,000 guaranteed issue at initial enrollment)
Universal Life Insurance
Carrier: Allstate Benefits
Website: www.allstate.com/allstate-benefits/life-insurance.aspx
Phone: 800.521.3535
While traditional life insurance pays a benefit upon your death, this permanent insurance can also pay you a benefit while you’re living. You choose the coverage you need up to a maximum of $150,000 and build cash value with a guaranteed 3% interest rate. Living benefits allow participants to accelerate a portion of their life insurance death benefit if chronically or terminally ill to help pay unexpected expenses.
Benefit amounts:
- Employee - choice of $10,000, $25,000, $50,000, $75,000, $100,000 or $150,000
- Spouse - $15,000
- Child - $10,000
Accident Insurance
Carrier: MetLife
Website: www.mybenefits.metlife.com
Phone: 800.438.6388
Accident insurance pays cash to help with out-of-pocket expenses when an accident occurs. You or your designated beneficiary will receive a benefit to help ease the financial burden if you suffer an accident or pass away from a covered accident or illness. Covered expenses include emergency room treatments, stitches, crutches, injury-related surgeries and more. Any benefits you are eligible to receive are payable without regard to your medical coverage. When you submit a claim, the approved benefit will be paid directly to you and can be used however you want.
Wellness Benefit! This policy pays a $50 Health Screening Benefit once per insured person per plan year, for preventive care screenings including tests and procedures ordered in connection with routine examinations.
Important: If you enroll in the Blue Shield Value Consumer-Directed Health Plan (CDHP) or the Kaiser High-Deductible HMO Health Plan (HDHP-HMO), you are automatically enrolled in the accident insurance at no cost to you (any family members added would still warrant a cost).
Critical Illness Insurance
Carrier: MetLife
Website: www.mybenefits.metlife.com
Phone: 800.438.6388
If you are diagnosed with a serious illness, you will have many concerns including how you will manage the cost of your care. Even if you have a comprehensive health insurance plan, there are some expenses that won’t be covered. Critical illness insurance provides a lump-sum payment upon diagnosis of certain covered illnesses or conditions to use any way you want to help cover the extra cost of treatment, child care, mortgage, car payments and other expenses that may arise from a critical illness.
Wellness Benefit! This policy pays a $50 Health Screening Benefit once per insured person per plan year, for preventive care screenings including tests and procedures ordered in connection with routine examinations.
Hospital Indemnity Insurance
Carrier: MetLife
Website: www.mybenefits.metlife.com
Phone: 800.438.6388
Hospital indemnity insurance can complement your medical coverage by helping to ease the financial impact of a covered stay at an eligible hospital, critical care unit or rehabilitation facility. Typically, a flat amount is paid for admission and a per daily amount is paid for each day of a covered stay, starting from the very first day. As with accident insurance, any benefits you are eligible to receive are payable without regard to your medical coverage. When you submit a claim, the approved benefit will be paid directly to you and can be used however you want.
Wellness Benefit! This policy pays a $50 Health Screening Benefit once per insured person per plan year, for preventive care screenings including tests and procedures ordered in connection with routine examinations.
Cancer Detection and Genetic Screening
Carrier: Genomic Life
Website: www.genomiclife.com
Phone: 844.694.3666
You and your family members will have peace of mind for the future through Genomic Life. You will have access to proactive genetic tests that will unlock insights into your inherited risks for cancer and other diseases.
This includes:
- Genetic Health Screen - An accurate, medical-grade DNA test that analyzes 147 genes to identify a predisposition to developing hereditary cancers, cardiovascular diseases and additional conditions
- Pharmacogenomics (PGx) - Helps uncover how an individual metabolizes and responds to medications
- Carrier Screening - Identifies a potential risk of having a child affected by a recessive genetic disease
- Personalizing diagnosis and treatment for cancer patients - Should you or your family member face a cancer diagnosis, our cancer services team will provide personalized support throughout the course of treatment
Auto & Home Insurance
Carrier: Farmers
Website: www.myautohome.farmers.com (use CENTERLINE DRIVERS)
Phone: 800.438.6381
Access Code: EJ7
This program helps you save money on auto and home insurance with group discounts and convenient payment options.
GroupSelect discounts and benefits could save you hundreds. Farmers offers auto, recreational vehicle (RV), boat, personal excess liability protection and home insurance to protect your most valuable assets. Farmers offers a range of insurance solutions to balance costs with employees needs.
Identity Theft Protection
Carrier: MetLife Aura
Website: www.mybenefits.metlife.com
Phone: 844.931.2872 (24/7)
Protect yourself and loved ones with advanced identity monitoring through identity protection insurance. In today’s digital era, data is our most valuable resource and at times, falls into the wrong hands. Plan features include identity monitoring, credit monitoring, 24/7 remediation full-service support, IP address monitoring and data breach notifications.
Legal Plan
Carrier: MetLife
Website: www.members.legalplans.com
Phone: 800.821.6400
This benefit provides you with convenient, professional legal counsel. It covers some of the most frequently needed personal legal matters such as general phone advice and office consultations, wills and estate planning, document review and preparation, home and real estate matters, debt and identity theft matters, family law and eldercare.
Pet Insurance
Carrier: Nationwide
Website: www.petinsurance.com/trueblue
Phone: 888.899.4874
Fetch the best health coverage for your pet through our workplace voluntary benefits program. My Pet Protection is available in two reimbursement options plus an optional $500 Wellness Benefit. Visit any vet, anywhere. Submit a claim and get reimbursed for eligible expenses.
Coverage includes: Accidents, Illnesses, Hereditary and congenital conditions, Cancer, Behavioral treatments, Rx therapeutic diets and supplements, Wellness and more.
Employee Rates
Note: If you enroll in the Value CDHP or the HDHP-HMO, you will be automatically enrolled in accident insurance at no cost to you.
Financial Benefits
What you'll find on this page
Flexible Spending Accounts
Carrier: Asure
Website: https://asuresoftware.wealthcareportal.com/Page/Home
Employer ID: MBS911287341
Member ID: Member's SSN
Flexible Spending Accounts (FSA) allow you to save money on a pre-tax basis to pay for qualified medical expenses and/or dependent care expenses throughout the year. The money you put into your FSA is done so on a pre-tax basis. This means you are lowering your taxable income and also not paying taxes when the money is used for qualified expenses.
Health Care FSA
You may contribute up to $3,400 to pay for qualified medical, dental and vision expenses for yourself and eligible family members. Funds in this account can cover all eligible expenses on your tax dependents even if they are not enrolled under your health care plan. Eligible reimbursable expenses include medical and dental plan deductibles and copays (if applicable), orthodontia expenses not covered by your dental plan, prescription drugs, prescription eyeglasses and contact lenses, Lasik eye surgery and much more.
Limited Purpose FSA (for BSCA Value CDHP and Kaiser HDHP-HMO participants)
If you enroll in the HSA plan and open a health savings account, you cannot enroll in the Health Care FSA, since you’re already putting tax-free dollars aside to pay for qualified expenses. You may, however, enroll in the Limited Purpose FSA, which allows you to pay for eligible out-of-pocket dental and vision expenses. You can put up to $3,400 into your Limited Purpose FSA for 2026.
Dependent Care FSA
You may contribute up to $7,500 per plan year to pay for qualified eligible dependent care expenses. Funds in this account are saved on a tax-free basis.
FSAs do have a use-it-or-lose-it provision, so be conservative when electing how much to contribute. You have until May 15 each year to incur claims. You can also use your card during this grace period, and the funds will pull from the previous plan year first, prior to pulling from new funds added since March 1. The runout period allows you to file claims for the prior year by May 31 for reimbursement.*
*Grace Period applies to Health Care FSA and Limited Purpose FSA only
Parking and Transit Program
Carrier: Asure
Website: https://asuresoftware.wealthcareportal.com/Page/Home
The commuter benefits program allows employees to use pre-tax income to pay for their public transportation or parking expenses they incur commuting to and from work. Elected amounts will not be subject to federal, state, social security or Medicare taxes.
Employees can elect up to $340 per month in pre-tax deductions for the cost of mass transit or for the cost of parking a car at a transit station or near your office.
401(k) Retirement Programs
Carrier: John Hancock
Website: www.myplan.johnhancock.com
Your Supplemental Income Plan, administered by John Hancock, can help you achieve the retirement you want. Get started today and use the tools to help you invest for the retirement income you may need. Eligible employees
of Teamsters Local 315 become eligible for the plan after completing 3 months of employment. Employees may enroll in the plan after completing the service requirement, provided on such date you are still an employee and you comply with
the enrollment procedures. As per the collective bargaining agreement the plan offers a 10% company match.
Note: Ineligible employees include any employee who is not
part of Teamsters Local 315.
To enroll or change your contributions complete an enrollment
form found in the Enrollment Kit.
Carrier: Empower Retirement
Group: 194590-01
Website: www.empowermyretirement.com
Phone: 888.411.4015
TrueBlue understands the importance of saving for retirement and is offering a 401(k) Plan which includes both a Traditional and Roth savings option. Employees can participate in both retirement savings options contributing up to the federal maximum. The Traditional 401(k) option is subject to pre-tax retirement savings and the Roth 401(k) option consists of post-tax savings.
Full-time employees1 become eligible on the first of the month following their date of hire. Part-time employees become eligible on the first of the month following completion of 1,000 hours of service. If hired on the first of the month, eligibility is the first of the following month.
TrueBlue offers a discretionary annual company match. Historically, the match has been 25% of employee contributions. You become fully vested in the match after five years of service.
Enrollment is available directly through the Empower Retirement website. You can also enroll via the Empower app available for both iOS and Android.
Contact an Empower Retirement representative at 844.465.4455 if you have problems accessing your account, getting enrolled, or making changes. They can also assist if you want more information about or to request a withdrawal from your account. For more detail on the TrueBlue 401(k) Plan refer to the Summary Plan Description (SPD). The SPD is available from the Plan Forms section Empower Retirement website/app or My Service Center.
1Full-time employees who are highly compensated as per the IRS definition or residents of Puerto Rico are not eligible to participate in the 401(k) Plan.
Employee Discount Programs
Your work-life balance and general well-being are as important to us as the work you contribute. That is why we are excited to offer you these savings marketplaces.
Access national and local discounts on the brands you know and love. Browse deals for child and senior care services; gyms and nutrition plans; automotive services and care rentals; travel and hotels; computers and cell phones; theme parks or movie tickets and restaurants-even grocery coupons!
Carrier: LifeMart
Website: discountmember.lifecare.com
Carrier: MyLife Savings Marketplace (formerly Tickets-At-Work)
Plan Documents/Notices
Centerline employees can access current compliance notices below. This library will be updated as new notices become available.
- Employee Annual Notice Packet 2026
- Employee Annual Notice Packet 2025
- Employee Annual Notice Packet 2025 (Spanish)
- Separation Guide 2026
Illinois Consumer Coverage Disclosure Act - Per the requirements of the Illinois Consumer Coverage Disclosure Act, it is our obligation to inform you of our medical plan offerings in comparison to the state of Illinois’ list of essential health insurance benefits. This allows you to make informed decisions about whether coverage through your employer or in the individual market will best meet your needs. Each medical plan that is available in Illinois is disclosed on the above links. For more information on Illinois’ essential health benefits, you may click here.
Important information regarding 1095-C forms – for U.S. Employees and Associates
You should receive a 1095-C if you:
- Worked full-time (an average of 30 hours or more per week) in the calendar year, even if you did not enroll in employer-offered qualifying health coverage.
- Were enrolled in employer-offered coverage, even if you did not work full-time hours.
Not everyone will receive a 1095-C
- If you did not work full-time and did not enroll in coverage, you will not receive a 1095-C from us.
- If you did not reside in the U.S. during the calendar year.
- If you were enrolled in coverage through the Health Insurance Marketplace (i.e. such as through Healthcare.gov, not through your employer), you will receive a 1095-A form from the marketplace.
If you were enrolled in one of our plans other than through Cigna or United Healthcare, and you covered your spouse and/or dependents, your spouse and dependents will be reported on a 1095-B form, which will be sent to you by your insurance carrier by early March for the prior year.
FAQs
When and how will I get my form?
- If you elected to receive a paper form, 1095-C forms are mailed at the end of January from St. Louis, MO.
- If you elected the paperless option, you can access and download your 1095-C form by logging onto mytaxform.com.
If it has been more than 90 days since you have accessed the site, you may need to reset your password. Do this by clicking "Forgot Password".
For new users: you must opt in by January 15th. The company code is 10657.
Can I access my form in Oracle?
- No, unfortunately we are not able to load them into Oracle at this time.
Why is there a dollar amount in line 15?
- The is the employee contribution amount of the lowest cost coverage offered to you. This does not represent any actual costs or charges to you, as you may have elected a differentplan, or did not enroll at all. The IRS uses this in determining whether the coverage offered to you was considered affordable per IRS guidelines. Benefit deductions appear on your pay stubs. If you were not enrolled in health coverage during the year and want to be sure that you were not charged, you can do so by reviewing your pay stubs or contacting Payroll.
Do I need my 1095-C to file my federal income tax return?
- Please refer to the Instructions for Recipients page included with your 1095-C form for descriptions of the different codes.
What do the different codes mean?
- No. You do not need to wait till you have your form to file your federal tax return. Beginning in 2019, the federal individual mandate no longer applies, which means there is no penalty to employees for not having qualifying health coverage.
NOTE: California, New Jersey, Rhode Island, Massachusetts, and Washington, D.C. have their own individual health insurance mandates requiring qualifying health coverage. If you resided in any of these states or district during the year, please check your state or district's requirements.
What if I still have questions?
- Request a Copy of Your 1095-C: Call Equifax at 1-800-827-9159.
- Additional 1095 Help: Email 1095Questions@trueblue.com.
- W-2 Help: Search the many knowledge articles in My Service Center, create a ticket under Payroll Tax, or call 1-800-722-5840.
