IN-NETWORK
BENEFITS |
TRADITIONAL PPO PLAN |
TRADITIONAL HMO PLAN*(No Out-of-Network Benefits) |
HDHP w/HSA |
Deductible |
$500 Single $1,000 Family |
$500 Single $1,000 Family |
$2,500 Single $5,000 Family
If you cover other family members on the plan the entire $5,000 deductible must be met before benefits are payable |
Coinsurance |
You pay 20% (after deductible) Plan pays 80% |
You pay 20% (after deductible) Plan pays 80% |
You pay 0% (after deductible) Plan pays 100% |
Out-of-Pocket Maximum |
$1,500 Single $3,000 Family |
$1,500 Single $3,000 Family |
$2,500 Single $5,000 Family |
Office Visit Copay |
$25 PCP $35 Specialist
$25 Urgent Care |
$25 PCP $35 Specialist
$25 Urgent Care |
You pay 0% (after deductible) Plan pays 100% |
Doctor on Demand |
$25 copay |
$25 copay |
$61 copay until the deductible is met |
All Other Telehealth |
$25 PCP $35 Specialist |
$25 PCP $35 Specialist |
You pay 0% (after deductible) Plan pays 100% |
Preventive Office Visit |
Covered at 100% |
Covered at 100% |
Covered at 100% |
Emergency Room |
$200 copay |
$200 copay |
You pay 0% (after deductible) Plan pays 100% |
Inpatient Services |
$100 copay Then 20% co-insurance |
$100 copay Then 20% co-insurance |
You pay 0% (after deductible) Plan pays 100% |
Prescription DrugDeductibleCost Per Tier |
Drug Card Out-of-Pocket Maximum: $5,350 per person/ $10,700 Family
Tier 1: $10 Tier 2: $35 Tier 3: $50 Tier 4: $100 Biosimilars: $75 Specialty: $100 |
Drug Card Out-of-Pocket Maximum: $5,350 per person/ $10,700 Family
Tier 1: $10 Tier 2: $35 Tier 3: $50 Tier 4: $100 Biosimilars: $75 Specialty: $100 |
Deductible then:
Tier 1: 0% coinsurance Tier 2: 0% coinsurance Tier 3: 0% coinsurance Tier 4: 0% coinsurance |
CITY OF JOHNSTON
ENROLL IN YOUR BENEFITS
WELCOME TO YOUR BENEFITS PORTAL
Explore this portal to understand your options, make confident choices, and enroll with ease. Ensure you and your family are covered for the year ahead.
HOW TO ENROLL
We partner with Paylocity to simplify the enrollment process! With Paylocity you can:
-
Enroll or re-enroll
-
Make changes to your benefits
-
Add or remove dependents
-
Enroll in flexible spending account(s)
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits portal whenever you or your family members have questions or want to review your benefits.
QUALIFYING LIFE EVENTS (QLE)
This is a change in your situation - like getting married, having a baby, or losing health coverage - that may allow you to enroll in health insurance outside the yearly Open Enrollment Period.
PREVENTIVE CARE
This step can help prevent future health concerns and lower health insurance costs. Learn more about what's covered and what isn't.
ADDITIONAL COVERAGE
Coverage at your fingertips - Home, Auto, and More! Get agent recommendations based on your needs.
APPROACHING RETIREMENT?
Understanding how Medicare works—and how it compares to your current coverage—can help you make informed decisions.
UNLOCK BENEFITS CLARITY
Ever feel lost in the world of employee benefits? We know it can be confusing. Our Monthly Minute communications library and your city's Benefits Education video library provide clear, concise information to help you understand your valuable benefits package.
BENEFITS QUESTIONS?
OUR BENEFITS STAFF IS HERE TO HELP
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team!
A team member will respond within 24 hours.
Monday - Friday | 7:30 a.m. - 5:00 p.m., Central Time (CT)
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
WELCOME
WE'RE SO GLAD YOU'RE HERE!
WHAT YOU NEED TO KNOW
Enrollment in benefits can be one of the most important decisions you will make this year.
Take time to review your benefits information.
Attend benefit enrollment meetings.
Ask questions when you do not understand.
ELIGIBILITY
While you have 30 days from your date of hire to enroll in benefits, it is important to enroll as soon as possible. Please work with HR regarding timelines for enrollment and payroll deductions.
Benefits go into effect the first of the month following your date of hire.
Enrollment requests must be received by Human Resources within 30 calendar days following the date of the event.
DEPENDENT ELIGIBILITY
Your eligible dependents include:
-
Your legal spouse;
-
Married or Unmarried dependents who are:
-
Your natural, adopted, legal guardianship and/or stepchildren from birth until the end of the month in which they reach the age of 26, regardless of whether they are eligible for another group health plan as an employee.
CHANGES
Changes to your benefits enrollment can only be made:
-
At the time of hire
-
During the annual enrollment period
-
July 1 effective date
-
-
Due to a Qualifying Life Event
Qualifying Life Events (QLE) include:
-
Marriage
-
Divorce / Legal Separation
-
Birth of a child
-
Adoption of a child
-
Loss of other employer-sponsored coverage
-
New election of other employer-sponsored coverage
RESOURCES
The Plan Documents & Notices page contains benefit summaries (SBC), summary plan descriptions (SPD), brochures, forms, and applicable applications.
Documents can also be found in Paylocity.
ENROLL IN YOUR BENEFITS
EDUCATE
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
-
Use carrier resources and tools to make decisions.
-
Review the City of Johnston benefit portal for more details on benefits and review the annual notices.
EVALUATE
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Having correct First and Last names on hand is also helpful.
We partner with Paylocity to simplify the enrollment process! With Paylocity you can:
- Enroll or re-enroll
- Make changes to your benefits
- Add or remove dependents
- Enroll in flexible spending account(s)
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits portal whenever you or your family members have questions or want to review your benefits.
BENEFITS QUESTIONS?
OUR BENEFITS STAFF IS HERE TO HELP
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team!
A team member will respond within 24 hours.
Monday - Friday | 7:30 a.m. - 5:00 p.m., Central Time (CT)
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
MEDICAL
2026 MEDICAL BENEFITS
Administered by Wellmark.
City of Johnston is committed to offering a variety of medical benefits that provide generous coverage for employees and their covered dependents. We offer medical plans to fit your budget and needs.
For full plan details, please review the plan documents.
MEDICAL PLANS COMPARISON
* Learn more about HMO plans on page 7 of your Benefits Enrollment Guide. Also watch the HMO Plans video.
RATES PER MONTH |
TRADITIONAL PPO PLAN |
TRADITIONAL HMO PLAN |
HDHP w/HSA |
Employee |
$75.96 |
$56.52 |
$0.00 |
Employee + Spouse |
$295.04 |
$246.95 |
$114.65 |
Employee + Child(ren) |
$273.88 |
$229.24 |
$106.43 |
Employee + Family |
$434.48 |
$363.66 |
$168.84 |
4 WAYS TO SAVE ON PRESCRIPTION DRUG COSTS
Many are feeling the strain of rising healthcare costs. Learn how to alleviate the burden of prescription medication costs and prioritize your health!
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
DOCTOR ON
DEMAND
DOCTOR ON DEMAND
SEE A DOCTOR IN MINUTES
Getting sick is bad enough without having to get out of bed to see a doctor. With Doctor on Demand, you and your family members can connect face-to-face with a board-certified doctor 24 hours a day, 7 days a week, 365 days a year.
Questions? Call (800) 997-6196
For full plan details, please review the plan documents.
USE WHEN:
-
You don't have time to wait a week to see a doctor
-
You don't want to infect (or be infected by) another person
-
You need a lower-cost option.
GET TREATED FOR:
-
Cold and flu
-
Sore throats
-
Allergies
-
Fever
-
Bronchitis, sinus infections
-
Urinary tract infections
-
Pink eye
-
Skin condition
-
Headache
-
Other conditions such as mental health (if covered by your health plan)
HOW TO GET STARTED
HAVE YOUR ID CARD
Have your Wellmark Member ID card ready.
REGISTER OR SIGN IN
Create an account or sign in.
DOCTOR ON DEMAND BENEFITS |
|
What is Doctor on Demand? |
Doctor on Demand provides you with access via online video consult to U.S. board-certified doctors so you can resolve non-emergency medical issues without having to visit a doctor's office. |
How Much Does a Consult Cost? |
Traditional PPO Plan:
Traditional HMO Plan:
|
Non-Emergency Medical Treatments |
You can use it for non-emergency medical situations such as: |
Short-Term Prescriptions |
If needed, the doctor can prescribe you short-term prescriptions and have them sent to your pharmacy. Please see below for some common prescriptions. |
When are Doctors Available? |
There are doctors on call 24 hours a day, 7 days a week |
How Do I Use Doctor on Demand? |
|
How Do I Set Up an Account? |
Simply go to http://www.doctorondemand.com/ to set up an account. |
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
DENTAL & VISION
2026 DENTAL & VISION BENEFITS
Administered by Delta Dental and EyeMed.
As part of the comprehensive health insurance coverage, we offer Dental and Vision plans.
✨ If you have an HSA or FSA, you can use these funds to cover eligible expenses, such as your deductible or copay.
For full plan details, please review the plan documents.
DENTAL PLAN
IN-NETWORK SERVICES |
PPO DENTIST |
PREMIER DENTIST |
Preventive Services |
Covered at 100% |
Covered at 100% |
Deductible |
$15 Individual/$45 Family |
$25 Individual/$75 Family |
Basic Services |
You pay 10% coinsurance (after deductible), plan pays 90% |
You pay 20% coinsurance (after deductible), plan pays 80% |
Major Services |
You pay 50% coinsurance (after deductible), plan pays 50% |
You pay 50% coinsurance (after deductible), plan pays 50% |
Annual Maximum |
$1,500 per person per year |
$1,500 per person per year |
Enhanced Benefits Program: This benefit is customized at the individual level, and the enrollee must be signed up to receive the extra benefits. Once enrolled, the enrollee is immediately eligible for the extra benefits.
Enrollment in Enhanced Benefits Program:
-
-
Go to the Delta Dental of Iowa website to enroll
-
Ask your dentist to notify Delta Dental
-
COVERAGE LEVEL |
RATES PER MONTH |
Employee Only |
$18.95 |
Employee & Family |
$56.45 |
For full plan details, please review the plan documents.
VISION PLAN
IN-NETWORK SERVICES |
VISION BENEFIT |
Eye Exam
|
$10 copay |
Contact Lenses
(1 every 12 months) |
Please note: Contact lenses are in place of lenses and frame. |
Eyeglass Frames
(1 every 24 months) |
80% of Balance over $100 |
Eyeglass Lenses
(1 every 12 months) |
Single Lined - $25Bifocal Lined - $25Trifocal - $25Lenticular - $25 |
COVERAGE LEVEL |
RATES PER MONTH |
Employee |
$7.70 |
Employee + Spouse |
$14.64 |
Employee + Child(ren) |
$16.56 |
Employee + Family |
$21.88 |
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
HSA & FSA
2026 HSA & FSA BENEFITS
Administered by Paylocity / WEX.
HSAs and FSAs help you save pre-tax dollars for healthcare or dependent care. Eligibility in each plan will be based on enrollment.
To learn more about the differences, watch the video, "HSA vs. FSA."
Go deeper and learn the different kinds of accounts and how they differ in eligibility, ownership, and how money can be used. Download the flyer, "HSA vs. FSA vs. DCFSA."
For full plan details, please review the plan documents.
HEALTH SAVINGS ACCOUNT (HSA)
An HSA can help you lower your taxes, cover some expenses your plan doesn't, and even help save for retirement.
HSA OVERVIEW |
|
|
To be eligible you must:
*Note: If your eligible dependent is covered under Medicare, you can continue contributing to the HSA |
• Be covered under a High Deductible Health Plan (HDHP) • Not be claimed as a dependent on someone else's tax return • Not maintain a full-purpose Healthcare FSA • Not be enrolled in Medicare* • Have not received VA benefits within the past three months • Not have a spouse with an full-purpose FSA plan through their employer |
|
Maximum annual contributions* |
Single: $4,400 Family: $8,750 Catch-up: $1,000 (those 55+) |
|
Pre-tax contributions? |
Yes |
City of JohnstonContribution per month |
Employee only: $100 Employee & Spouse: $130 Employee & Child(ren): $130 Employee & Family: $175 |
|
Availability of funds |
Funds must accumulate before using |
|
Use it or lose it? |
No, unused funds roll over from year to year |
|
Can take it with you if you leave the company? |
Yes |
* Maximum annual contribution amounts include employer contributions
ELIGIBLE EXPENSESBeyond Your Plan Coverage |
|
|
More common examples |
|
|
Less common examples |
|
|
Download the full list from the Internal Revenue Service |
|
|
Also, try: |
|
For full plan details, please review the plan documents.
FLEXIBLE SPENDING ACCOUNTS (FSA)
An FSA can help you use pretax money to pay for certain out-of-pocket health expenses or dependent care expenses.
FSA OVERVIEW |
|
|
How do Flexible Spending Accounts compare? |
Healthcare FSA: A full-purpose FSA that's best for predictable medical, dental, or vision expenses
Limited Purpose FSA: Can be used for dental and vision only
Dependent Care FSA: Covers child or dependent care needed, so you (and your spouse, if applicable) can work |
|
Eligibility rules |
If you are enrolled in a High Deductible Health Plan (HDHP), you can only enroll in a Limited Purpose Flexible Spending Account. |
|
Maximum contributions |
Healthcare and Limited Purpose: $3,400
Dependent Care: $7,500 ($3,750, if filing Single) |
|
Pre-tax contributions? |
Yes |
|
Availability of funds |
Healthcare and Limited Purpose: Available on day 1
Dependent Care: Funds must accumulate before using |
|
Use it or lose it? |
Yes, you lose money you haven’t used or claimed by certain annual deadlines. (2 ½ months following June 30th) |
|
Can you take it with you if you leave the company? |
No |
ELIGIBLE EXPENSESBeyond Your Plan Coverage |
|
|
Common examples |
|
|
Download information on Health Care and Limited FSAs from the Internal Revenue Service |
|
|
Download information on Child and Dependent Care Expenses from the Internal Revenue Service |
|
|
Also, try: |
|
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
LIFE & SUPPLEMENTAL
2026 LIFE & SUPPLEMENTAL BENEFITS
Administered by Symetra.
We offer life, disability, and additional coverage plans through Symetra to help you plan for your family's financial security.
For full plan details, please review the plan documents.
LIFE INSURANCE
LIFE AND AD&D BENEFIT*EMPLOYER-PAID
|
|
Life and Accidental Death & Dismemberment |
1X your annual salary
|
Reduction Schedule |
To 65% of the benefit at age 70; to 45% of the benefit at age 75
|
LIFE AND AD&DEMPLOYEE-PAID |
BENEFITS |
GUARANTEE ISSUE** |
Employee |
Increments of $10,000 to the lesser of 5x salary or $300,000 |
$100,000 |
Spouse |
Increments of $5,000 to a max of $100,000 (not to exceed Employee Voluntary Life. |
$10,000 |
Children |
Increments of $2,500 to a max of $10,000 |
$10,000 |
**Guaranteed Issue is the amount you can elect before you are required to complete a health questionnaire, otherwise known as Evidence of Insurability (EOI). To complete your EOI form click here.
For full plan details, please review the plan documents.
DISABILITY INSURANCE
BENEFITSEMPLOYER-PAID
|
SHORT-TERM DISABILITY |
LONG-TERM DISABILITY |
Coverage amount |
60% of your weekly pay, up to $2,000 |
60% of your monthly pay, up to $7,500 |
Maximum payment period |
22 weeks |
Later of age 65 or Social Security Normal Retirement Age |
Accident & illness benefits begin |
On the 31st Day after PTO and Sick Leave have been exhausted |
After 180 days |
TAX CHOICE
-
Add the cost of disability premium to W-2; employees are taxed on the additional income
-
In the event of an LTD Claim, the benefit would be tax-free
-
Annual choice to pay taxes on the premium, a positive election is required if you wish to add the cost of disability to your W-2
-
Disability example below for someone earning $45,000 per year
BENEFITS |
CURRENT PAY |
ON DISABILITYCURRENT PLAN |
ON DISABILITYTAX CHOICE |
Income |
$65,000 |
$39,000 |
$39,000 |
Less Taxes |
$19,500 |
$11,700 |
$0 |
Take Home Pay |
$45,500 |
$27,300 (60% of take-home) |
$39,000 (86% of take-home) |
DESIGNATE YOUR BENEFICIARY(S)
Choosing beneficiaries is an act of love and foresight. It secures the stability of your loved ones and empowers the causes closest to your heart.
First, collect the information you will need, such as:
-
Full legal name
-
Date of birth
-
Relationship (if applicable)
-
Tax Identification Number (TIN)
-
Social Security Number (SSN)
-
Employer Identification Number (EIN)
-
-
Mailing address
-
Email address
-
Phone number
Then, log in to Paylocity to add or change your beneficiary(s).
SUPPLEMENTAL INSURANCE
For full plan details, please review the plan documents.
VOLUNTARY ACCIDENT
Stay ahead of medical and out-of pocket expenses that add up so quickly after an accident.
When you receive care following a covered accident, you can receive cash benefits to use however you see fit. Coverage typically includes ambulance services, emergency room visits, intensive care unit confinement, etc. but can also pay a benefit to your beneficiaries if you pass away as a result of a covered accident.
Benefits are portable and can be taken with you in the event that you leave the City of Johnston.
ACCIDENT INSURANCE BENEFIT |
|
What is it? |
When you have a covered accident, you can receive cash benefits to use however you see fit. |
What is covered? |
Coverage typically includes ambulance services, emergency room visits, intensive care unit confinement, etc. |
Monthly Cost |
Low Plan |
High Plan |
Employee |
$3.76
|
$7.23 |
Employee + Spouse |
$6.39 |
$12.29 |
Employee + Child(ren) |
$7.52 |
$14.46 |
Employee + Family |
$10.72 |
$20.60 |
For full plan details, please review the plan documents.
VOLUNTARY CRITICAL ILLNESS
When you are sick, the last thing you want to think about is your finances.
Critical illness benefits typically pay a lump-sum benefit directly to you upon the initial diagnosis or occurrence of a covered illness, such as a stroke, heart attack or cancer.
Benefits are portable and can be taken with you in the event that you leave City of Johnston.
Benefits can be used to cover out-of-pocket medical costs or everyday expenses like mortgage payments, utility bills or childcare.
Benefits are portable and can be taken with you in the event that you leave City of Johnston
CRITICAL ILLNESS BENEFIT |
|
What is it? |
This typically pays a lump-sum benefit directly to you at the time a covered illness (such as a stroke, heart attack or cancer) occurs or is diagnosed. |
What is covered? |
You can use the money for everyday expenses like mortgage payments, utility bills or childcare. |
COVERAGE |
BENEFIT OPTIONS* |
Employee |
$5,000, $10,000 or $20,000 |
Spouse |
50% of elected employee amount |
Child(ren) |
25% of elected employee amount |
- Employee: Up to $20,000 benefit
- Spouse: Up to 50% of employee benefit
- Child(ren): Up to 25% of employee benefit
For full plan details, please review the plan documents.
VOLUNTARY HOSPITAL INDEMNITY
Expenses associated with a hospital stay can be financially difficult if money is tight and you are not prepared. Group Hospital Indemnity insurance helps offer peace of mind when a hospitalization occurs. It can supplement your medical insurance by providing cash to cover deductibles and out-of-pocket expenses. City of Johnston offers employees the ability to purchase a Hospital Indemnity plan for themselves and their families. This benefit is offered through Symetra.
|
|
COVERAGE |
BENEFIT |
Hospital Admission |
No elimination period. Limited to 1 day, 1 benefit every 90 days. |
$1,000 |
Hospital Stay |
No elimination period. Limited to 30 days, 1 benefit every 90 days. |
$100 per day |
Hospital Intensive Care Unit Stay |
No elimination period. Limited to 1 benefit every 90 days. |
$200 per day |
COVERAGE LEVEL |
MONTHLY RATES |
Employee |
$14.66 |
Employee + Spouse |
$31.25 |
Employee + Child(ren) |
$24.04 |
Family |
$43.51 |
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
COMPENSATION
PLAN
2026 COMPENSATION PLAN
Administered by IPERS & IA RIC/457 Deferred Compensation Plan.
Whatever the future looks like for you, are you saving enough money today to make your future dreams come true? We are proud to offer you the IPERS/457 Deferred Compensation Plan to assist you in planning for your future.
For full plan details, please review the plan documents.
IPERS/457 Deferred Compensation Plan
Iowa Public Employees' Retirement System (IPERS)
7401 Register Drive
P.O. Box 9117
Des Moines, IA 50306-9117
Toll Free: 1-800-622-3849
Phone: 515-281-0020
Fax: 515-281-0053
Email: info@ipers.org
www.ipers.org
Iowa Retirement Investors' Club (457 Deferred Compensation Plan)
6221 Merle Hay Road
Johnston, IA 50131
Toll Free: 1-866-460-4692
https://das.iowa.gov/RIC
Ready to make sense of Medicare?
Every situation is unique, and the right choice depends on yourspecific circumstances. Our Medicare specialists can support you in making informed decisions about your healthcare coverage.
To request a quote, please visit: khisolutions.com/tn
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
WORK/LIFE
BALANCE
2026 WORK/LIFE BALANCE PLAN
Walk With Ease is an Arthritis Foundation program.
Financial Solutions administered by Money Management International.
We want employees to "Thrive. Every Day." We provide benefits that help balance work, life, health, and financial wellness.
For full plan details, please review the plan documents.
WALK WITH EASE PROGRAM
The Arthritis Foundation developed the Walk With Ease (WWE) Program to encourage people with arthritis to start walking to better manage their pain and stay active.
This Program has now been found to be great for a larger audience.
-
Individuals with health risks or chronic conditions
-
Sedentary individuals or beginners to exercise
-
Individuals who are interested in weight management
-
Individuals who enjoy walking and would like to join a group for accountability and support
Benefits of the Program
-
Decrease pain and stiffness
-
Improve mobility and walking pace
-
Improve balance
-
Increase strength
You can participate as an individual or as part of a group. To sign up, please call Community Health Partners at 515.575.9220. Please click on the links below for more detailed information.
For full plan details, please review the plan documents.
MONEY MANAGEMENT INTERNATIONAL
- FINANCIAL SOLUTIONS
Financial Solutions, provided by Money Management International (MMI), is designed to assist you in reaching your personal financial goals. MMI is the largest full-service, non-profit credit counseling organization in the nation. Their financial educators have been providing financial education on topics such as debt management, credit reports and scores, budgeting and other money management-related issues since 1958.
MONEY MANAGEMENT INTERNATIONAL - FINANCIAL SOLUTIONS |
|
What types of services are available? |
Services include:
|
Can I access information online? |
If you just want more information on how to meet your financial goals, click here to be taken to the Money Management International site |
How do I access counseling services? |
If you are ready to take charge of your finances and would like some help, please call (866) 490-9476 to get started! |
Are the services provided by Money Management International free? |
Yes |
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
DOCUMENTS & NOTICES
PLAN DOCUMENTS & LEGAL NOTICES
Download the documents you need for each benefit plan you are enrolled in.
ANNUAL LEGAL NOTICES
DENTAL
FLEXIBLE SPENDING ACCOUNT (FSA)
LIFE INSURANCE
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
NEED HELP?
CONTACT INFORMATION
Benefits contact information for when you need answers.
MEDICAL CARRIER
Wellmark
Phone: 800-524-9242
Website: www.wellmark.com
DENTAL CARRIER
Delta Dental
Phone: 800-544-0718
Website: www.deltadentalia.com
VISION CARRIER
Eye Med
Phone: 888-899-3747
Website: www.eyemed.com
FSA CARRIER
Paylocity / WEX
Phone: 888-873-8205
Website: www.paylocity.com
HSA CARRIER
Paylocity / WEX
Phone: 888-873-8205
Website: www.paylocity.com
LIFE INSURANCE CARRIER
Symetra
Phone: 800-796-3872
Website: www.symetra.com
ADDITIONAL BENEFITS CARRIER
Symetra
Phone: 800-796-3872
Website: www.symetra.com
DISABILITY CARRIER
Symetra
Phone: 800-796-3872
Website: www.symetra.com
MONEY MANAGEMENT INTERNATIONAL
Money Management International
Phone: 866-490-9476
Website: www.moneymanagement.org
COMPENSATION PLAN
Iowa Public Employees' Retirement System
(IPERS)
Phone: 515-281-0020
Email: info@ipers.org
Website: www.ipers.org
Iowa Retirement Investors' Club
(457 Deferred Compensation Plan)
Toll Free: 1-866-460-4692
Website: https://das.iowa.gov/RIC
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
BENEFITS EDUCATION
BENEFITS EDUCATION VIDEOS
Understand confusing benefits terms by browsing our extensive video library.
BENEFITS BASICS
PRESCRIPTION DRUGS & WISE CONSUMER OF HEALTHCARE
MEDICAL
DENTAL & VISION
HEALTH SAVINGS ACCOUNT (HSA)
FLEXIBLE SPENDING ACCOUNT (FSA)
LIFE & SUPPLEMENTAL
DISABILITY INSURANCE
ADDITIONAL SUPPLEMENTAL
EMPLOYEE ASSISTANCE & WELLNESS
FINANCIAL BENEFITS
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
ENROLL TODAY!
ENROLL IN YOUR BENEFITS
Enrolling in your benefits or changing your existing enrollment is as easy as online shopping.
EDUCATE
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
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Use carrier resources and tools to make decisions.
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Review the City of Johnston benefit portal for more details on benefits and review the annual notices.
EVALUATE
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Have you decided how much to contribute to your HSA or FSA?
Having correct First and Last names on hand is also helpful.
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
