Acme Truck Line Inc
ENROLL IN YOUR BENEFITS
Welcome to the Acme Truck Line Inc. Benefits Portal!
This portal makes it easy to find answers to your benefits and HR questions.
Your benefits are a key part of your total pay, so take some time to review the details. If you have questions, don’t hesitate to ask.
Here, you’ll find:
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Benefit plan summaries
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Useful forms
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Links to important resources
We’re here to help you understand and make the most of your benefits.
Learn more about this month's Monthly Minute communication topic by clicking here.
Learn more about this by clicking here.
USE THE HEALTHJOY APP!
Since healthcare decisions can get complicated, we are excited to share that you have access to HealthJoy as part of your employee benefits.
Let HealthJoy be the first place you go for all your healthcare and benefits needs, right from your mobile phone.
Simplify and save on high-quality care by activating your TrueNorth HealthJoy account. Make the most of your benefits today!
Please note this is only available to members who are enrolled in the Medical plan.
CHAT WITH HEALTHJOY
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Call (877) 500-3212
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Log into the HealthJoy app
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Download from the App Store
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Download from Google Play Store
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BENEFITS QUESTIONS?
OUR BENEFITS STAFF IS HERE TO HELP
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team at:
EMAIL THE TEAM WITH BENEFITS-RELATED QUESTIONS
A team member will respond within 24 hours.
Hours :Mon - Fri - 7:30 am to 5:00 pm CT
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
WELCOME
WE'RE SO GLAD YOU'RE HERE!
WHAT YOU NEED TO KNOW
Enrollment in benefits can be one of the most important decisions you will make this year.
Take time to review your benefits information.
Attend benefit enrollment meetings.
Ask questions if there’s anything you do not understand.
Most benefits are effective the First of the Month Following or Coinciding with 60 Day(s) from Date of Hire .
The enrollment deadline is the last day of the month before your effective date (unless noted).
Enrollment requests must be received by Human Resources within 30 calendar days following the date of the event.
Changes to your benefits enrollment can only be made:
- at the time of hire
- during the annual enrollment period (January 1 effective date)
- and due to a qualifying event
Qualifying Life Events (QLE) include:
- Marriage
- Divorce / Legal Separation
- Birth of a child
- Adoption of a child
- Loss of other employer-sponsored coverage
- New election of other employer-sponsored coverage
ENROLL IN YOUR BENEFITS
You have 60 DAYS from your date of hire to enroll in your new benefits.
STEP 1
Explore this portal and learn more about your benefits to make sure you and your family have the right protection for the next year.
STEP 2
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Have you decided how much to contribute to your HSA?
STEP 3
Login to your Benefits Junction account to:
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Enroll or re-enroll
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Make changes to your benefits
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Add or remove dependents
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits showcase whenever you or your family members have questions or want to review your benefits.
BENEFITS QUESTIONS?
OUR BENEFITS STAFF IS HERE TO HELP
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team at:
EMAIL THE TEAM WITH BENEFITS-RELATED QUESTIONS
A team member will respond within 24 hours.
Hours :Mon - Fri - 7:30 am to 5:00 pm CT
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
DRIVER BENEFIT ELIGIBILITY
DRIVER BENEFIT ELIGIBILITY
Driver Eligibility Guidelines
To qualify for benefits, a driver must earn an average of $375 per week during the designated Testing Period. Each driver has 30 days to meet this requirement.
Example Timeline:
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Driver Hired: February 15, 2024
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Testing Period: March 1 – March 31, 2024
The testing period begins on the first of the month following the hire date and spans 90 days, with eligibility assessed monthly. -
Administration Period: April 1 – April 30, 2024
This is the window when benefit information is provided and enrollment is completed. -
Insurance Effective Date: May 1, 2024
This is the date your insurance coverage officially begins.
If You Don’t Meet the Weekly Average:
If you do not meet the $375/week average, you will continue to be evaluated monthly. During this time, you will remain eligible for Acme’s limited health plan through TrueChoices.
Open Enrollment – November 2024
For 2025 benefit eligibility, we will review your salary data from October 15, 2023, to October 15, 2024. To qualify, your average weekly earnings must be at least $375 over that period.
Questions?
Contact Human Resources at 1-800-825-6246
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
TRUECHOICE BENEFIT
TRUECHOICE BENEFIT
TrueChoices Benefit Options for Acme Truck Line Drivers
Acme Truck Line is pleased to offer all drivers currently in their testing period - or current drivers who did not meet the previous testing period requirements - the opportunity to enroll in coverage through TrueChoices.
This benefit program provides essential coverage options for you and your family, including:
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Limited Medical Insurance
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Telehealth Services
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Prescription Drug Benefits
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Dental Insurance
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Vision Insurance
Ready to Enroll?
Call TrueChoices at 800-877-9637
Want More Information?
View the Benefit Summary for full plan details.
Important Disclaimer:
The Group Limited Indemnity coverage is not designed to replace major medical insurance. It provides a fixed, limited benefit amount for specific medical services and is intended to supplement - not substitute - comprehensive health coverage.
NOTICE:
These Limited Medical Plans include a combination of limited scope, fixed indemnity, and accident coverage. They do not provide Major Medical or Comprehensive Medical coverage.
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HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
MEDICAL
MEDICAL BENEFITS
Acme Truck Line Inc is committed to offering a variety of medical benefits that provide generous coverage for employees and their covered dependents. We offer medical plans, administered through UMR, to fit your budget and needs.
For full plan details, please review the plan documents.
Services |
PPO Plan |
HDHP with HSA |
Deductible |
Individual: $5,000
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Individual: $2,500
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Coinsurance |
You pay 20% (after deductible)
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You pay 30% (after deductible)
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Out-of-Pocket Maximum |
Individual: $8,700
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Individual: $6,650
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Office Visits |
PCP: $55 (Limit 6 visits per year)
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PCP: 30% coinsurance
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Urgent Care |
$60 copay |
You pay 30% (after deductible)
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Emergency Room |
$500 copay per visit then 20% Coinsurance |
You pay 30% (after deductible)
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Hospitalization |
Inpatient:
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Inpatient:
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Prescription Drug |
All Other Pharmacies:
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All Other Pharmacies:
|
Weekly Rates |
PPO Plan |
HDHP with HSA |
Employee |
$8.39 |
$33.30 |
Employee + Spouse |
$158.65 |
$268.86 |
Employee + Child(ren) |
$108.10 |
$194.04 |
Employee + Family |
$213.73 |
$418.48 |
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
DENTAL
& VISION
DENTAL & VISION BENEFITS
As part of the comprehensive health insurance coverage, we offer Dental and Vision plans administered through Delta Dental and UHC. If you have an HSA or an FSA, you can use these funds to cover eligible costs like your deductible or copay.
For full plan details, please review the plan documents.
Services |
Standard Plan |
Enhanced Plan |
Deductible |
Individual: $50
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Individual: $50
|
Annual Maximum |
$1500 per person/year |
$2000 per person/year |
Preventive Services |
You pay 0%
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You pay 0%
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Basic Services |
You pay 20% (after deductible)
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You pay 20% (after deductible)
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Major Services |
You pay 50% (after deductible)
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You pay 20% (after deductible)
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Orthodontia Services |
Not Covered |
You pay 50% (after deductible)
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Weekly Rates |
Standard Plan |
Enhanced Plan |
Employee |
$7.51 |
$7.82 |
Employee + Spouse |
$13.51 |
$14.08 |
Employee + Child(ren) |
$16.55 |
$17.25 |
Employee + Family |
$24.57 |
$25.59 |
For full plan details, please review the plan documents.
Services |
Vision Plan |
Eye Exam |
$10 copay |
Eyeglass Frames |
$130 allowance
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Eyeglass Lenses |
Single Vision: $25
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Contact Lenses |
$130 allowance |
Frequency of Services
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Once per 12-month period
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Weekly Rates |
Vision Plan |
Employee |
$1.49 |
Employee + Spouse |
$2.82
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Employee + Child(ren) |
$3.31 |
Employee + Family |
$4.66 |
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
HSA
HSA BENEFITS
We offer Health Savings Accounts (HSA) administered through Optum Bank. Eligibility in each plan will be based on enrollment.
For full plan details, please review the plan documents.
Services |
Health Savings Account |
Contribution Limit |
2025 limits: $4,300/individual; $8,550/family.
|
Contribution Deadline |
Last day to contribute for the 2025 plan year is April 15, 2026. |
Unused funds carry over? |
Yes |
Can I invest the money in my account? |
No |
Can I track my account online? |
Yes, at www.optumbank.com |
What expenses are eligible? |
See www.hsastore.com for a full list of eligible expenses. |
Does an HSA affect my taxes? |
Yes; you are required to file Form 8889 to disclose your contributions. Speak with your HSA trustee for details or see www.irs.gov, search Publication 969.
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HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
LIFE & SUPPLEMENTAL
LIFE & SUPPLEMENTAL BENEFITS
We offer life, disability, and additional coverage plans through Mutual of Omaha to help you plan for your family's financial security.
For full plan details, please review the plan documents.
Services |
Basic Life and AD&D |
Benefit |
Flat benefit amount of $15,000 |
Who pays for coverage? |
Your Employer |
Is EOI required? |
No |
Services |
Voluntary Term Life Insurance |
Benefit |
Employee: Elect in increments of $10,000 with a maximum of 5x salary up to $500,000 ($300,000 for Drivers)
|
Guaranteed issue amount |
Applies to New Hires:
|
Is EOI required? |
New Hires: Yes, Evidence of Insurability is required for new hires who elect more than $100,000 for Employee. If you elect more than $30,000 for your spouse.
|
Age reduction |
Age 65: Benefit will be reduced to 65%
|
Who pays for coverage? |
You, if you choose to enroll
|
Services |
Voluntary Whole Life Insurance |
Benefit |
Employee: Elect in increments of $10,000, with a maximum of $100,000
|
Guaranteed issue amount |
Employee: $100,000
|
Is EOI required? |
No. |
Age reduction |
Benefit never reduces |
Who pays for coverage? |
You, if you choose to enroll
|
Services |
Voluntary AD&D Insurance |
Benefit |
Employee: Increments of $ 10,000 up to maximum of $1,000,000
|
Guaranteed issue amount |
Employee: Flat $1,000,000
|
Is EOI required? |
No. |
Who pays for coverage? |
You, if you choose to enroll
|
How to File a Claim |
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Protect Your Income with Short-Term Disability Benefits
If you become injured or ill and are unable to work, Short-Term Disability (STD) insurance can help safeguard your current lifestyle. This coverage provides a weekly benefit to help replace lost income - so you can continue to pay your bills and protect your savings during recovery.
Benefit Overview:
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STD benefits are paid on a weekly basis.
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The amount and duration of benefits are determined by your eligibility class.
Important Note on Pre-Existing Conditions:
Benefits are subject to pre-existing condition exclusions. A Pre-existing Condition refers to any injury or illness for which you received medical treatment, advice, consultation, care, or services - including diagnostic tests - or for which medication was prescribed or taken, during the 3 months prior to the date your coverage begins under the policy.
Mutual of Omaha will not pay benefits for any disability resulting from a pre-existing condition if the disability occurs within the first 6 months of continuous coverage.
Protect Your Income with Long-Term Disability (LTD) Benefits
If an illness or injury prevents you from working for an extended period, Long-Term Disability (LTD) insurance can help protect your financial stability. LTD benefits provide ongoing income replacement, ensuring you continue to receive a portion of your paycheck even when you're unable to work.
Typically, LTD coverage begins after Short-Term Disability benefits end.
Benefit Overview:
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LTD pays a monthly benefit.
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The amount and duration of benefits are based on your eligibility class.
Important Note for Drivers:
To qualify for Voluntary Long-Term Disability coverage, you must be receiving regular income. Specifically, you must have earned an average of at least $375 per week during the 12 weeks immediately prior to your disability.
Please Note: Pre-Existing Condition Exclusions Apply
A Pre-existing Condition is any injury or illness for which you received medical treatment, advice, consultation, care, or services - including diagnostic testing - or for which medication was prescribed or taken in the 12 months before your coverage began under the policy. Benefits will not be paid for any disability resulting from a pre-existing condition if the disability occurs within the first 12 months of continuous coverage under the policy.
For full plan details, please review the plan documents.
Services |
Employer Paid Critical Illness and Hospital Indemnity |
Benefit |
Employee: $5,000
|
Initial Benefit Covered Conditions |
Initial Benefit 100%
|
Recurrence Benefit |
Recurrence Benefit 100%
|
Who pays for coverage? |
Your Employer pays for this coverage at no cost to you |
Services |
Voluntary Critical Illness |
Benefit |
Employee: Increments of $5,000 up to a max of $20,000
|
Base Module Coverage |
- Heart attack*
|
Cancer Module Coverage |
- Cancer
|
Who pays for coverage? |
You, if you choose to enroll |
For full plan details, please review the plan documents.
Services |
Voluntary Accident Insurance |
Covered Conditions |
Injuries
|
For full plan details, please review the plan documents.
Services |
Voluntary Hospital Indemnity |
Benefit |
Benefits described in this proposal will only be payable if treatment for injury or sickness occurs on or after the insured person’s coverage effective date and while the policy is in-force. The benefit amounts payable are based on the type and amount of insurance in effect on the date treatment of injury or sickness occurs, subject to the definitions, limitations, exclusions, and other provisions of the certificate. This is 24-hour coverage (on and off-job). Maternity is included. |
Hospital Admission |
Hospital Admission: $1,200 per admission
|
Hospital Confinement |
Daily Hospital Confinement: $150 per day
|
Rehabilitation Benefits |
Daily Rehabilitation Facility Confinement: $75 per day, up to 30 days per policy year |
Additional Benefits |
Express Benefit (equal to one daily hospital confinement benefit): $150 per hospital admission |
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
SAMARITAN FUND
PROGRAM
SAMARITAN FUND PROGRAM
Introducing the Samaritan Fund Program
Supporting Acme Truck Line Employees and Their Families
We’re proud to launch a meaningful new initiative for Acme Truck Line employees and their dependents - the Samaritan Fund Program. This program is designed to provide financial relief for those facing serious medical challenges or managing the high cost of critical medications.
Best of all, there is no cost to participate - this support is completely free to you.
Click here to watch a short video explaining how the program works.
How the Program Works
Participation in the Samaritan Fund Program is completely voluntary and based on your unique medical and financial needs.
If you qualify, the program will:
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Help you identify a health insurance plan that works for both you and your providers
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Connect you with Samaritan Sponsors who can cover your medical expenses, including insurance premiums
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Assist with the enrollment process and eliminate out-of-pocket costs associated with medical care
The goal is to provide peace of mind during challenging times, while giving you full control over your healthcare decisions.
How to Apply
The application process is confidential and simple. Just complete the HIPAA authorization form using the link below:
Complete HIPAA Authorization Form
This form allows a Samaritan Fund representative to contact you directly and determine whether the program is a good fit for your situation.
Deadline to apply: October 31st
Please note: Changes to your group plan can only be made during a qualifying life event or the annual enrollment period - so we encourage you to explore this opportunity while it’s available.
Questions?
We’re here to help! Feel free to reach out to the Samaritan Fund Program team at:
service@samaritanfundprogram.com
Let’s take care of each other - because at Acme Truck Line, family comes first.
Learn more here:
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
ID CARD FAQS
ID CARD FAQS
Getting your ID card for medical, dental, and vision benefits should be simple - but sometimes things don’t go as planned. Whether your card got lost in the mail or you just never received it, we’re here to help! Here’s how to access or request your medical ID card through UMR:
Medical – UMR
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Visit UMR’s website.
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Click the blue Login button at the top right to access your Member Portal. Don’t have an account? Just follow the steps to create one.
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Once you're logged in, select "ID Card" from the menu on the left.
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You’ll see a few options:
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View ID Card
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Order ID Card
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Fax ID Card
-
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Need it right away? You can print a temporary ID card while you wait for the physical one to arrive by mail.
Dental – Delta Dental
Need access to your dental ID card? Here’s how to get it:
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Head over to Delta Dental’s website and log in to your Member Connection account. If you haven’t registered yet, it’s quick and easy to create one.
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Once logged in, you can print your ID card or request a mailed copy right from your homepage.
Helpful tip: Most dental offices can verify your coverage without an ID card, so you usually don’t need to bring one to your appointment.
Vision – UnitedHealthcare
Need a copy of your vision ID card? Here's how to find it:
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Go to myuhcvision.com.
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Log in to your account - or register if you haven’t already.
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Click on “Print ID Card.”
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Use the drop-down menu to select the family member whose card you want to print.
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Click “Get ID Card.”
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A document titled “How to Use Your Vision Care Benefits” will open. Scroll to the bottom of the page.
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A toolbar will appear - click the printer icon to print your card.
Good to know: You typically don’t need an ID card to see your vision provider, as they can look up your coverage with your basic information.
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
DOCUMENTS & NOTICES
HSA
Life and AD&D
Legal Notices
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
NEED HELP?
MEDICAL
Provider: UMR
Plan ID: 76-413149
Phone: 800-826-9781
Website: https://www.umr.com
DENTAL
Provider: Delta Dental
Plan ID: 05738
Phone: 800-521-2651
Website: https://www.deltadental.com
VISION
Provider: UHC
Plan ID: 00174371
Phone: 800-638-3120
Website: https://www.uhc.com
HSA
Provider: Optum Bank
Plan ID:
Phone: 866-234-8913
Website: https://www.optumbank.com
LIFE & AD&D
Provider: Mutual of Omaha
Plan ID: 0BHPR
Phone: 800-877-5176
Website: https://www.mutualofomaha.com
WORKSITE BENEFITS
Provider: Mutual of Omaha
Plan ID: 0BHPR
Phone: 800-877-5176
Website: https://www.mutualofomaha.com
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
BENEFITS EDUCATION
BENEFITS BASICS
PRESCRIPTION DRUGS & WISE CONSUMER OF HEALTHCARE
MEDICAL
DENTAL & VISION
HEALTH SAVINGS ACCOUNT (HSA)
HEALTH SAVINGS ACCOUNT (HSA)
LIFE & SUPPLEMENTAL
DISABILITY INSURANCE
ADDITIONAL SUPPLEMENTAL
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
ENROLL TODAY!
ENROLL IN YOUR BENEFITS
Enrolling in your benefits or changing your existing enrollment is as easy as online shopping.
STEP 1
Explore this portal and learn more about your benefits to make sure you and your family have the right protection for the next year.
STEP 2
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Have you decided how much to contribute to your HSA
STEP 3
Login to your Benefits Junction account to complete your enrollment.
Login Here for Benefits Enrollment Portal
BENEFITS QUESTIONS?
OUR BENEFITS STAFF IS HERE TO HELP
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team at:
EMAIL THE TEAM WITH BENEFITS-RELATED QUESTIONS
A team member will respond within 24 hours.
Hours :Mon - Fri - 7:30 am to 5:00 pm CT
HAVE BENEFIT QUESTIONS?
Contact your TRUEAdvocate Team
Phone: (925) 332 - 7325
Hours: Mon - Fri - 7:30 am to 5:00 pm CT
This portal provides a general overview of your available benefits. For complete details, please review your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. These official documents contain the full terms and take precedence over any summaries.
© 2025 TrueNorth Companies, L.C. All rights reserved.
