BILH BENEFITS CENTRAL
Welcome to BILH Benefits Central!
We are committed to supporting the health and well-being of our employees and their loved ones. You can use this site to learn more about your Beth Israel Lahey Health (BILH) benefits and navigate the many resources available to you as you choose your 2025 benefits.
Click each tab above to learn more about what's available to benefits-eligible employees in 2025!
To find specific details such as rates, visit Workday. You can also contact the BILH HR Service Center by creating a case in Workday or calling 617-667-5000.
Learn More About the 2025 Benefits
- View a short video
- Visit Harvard Pilgrim's website
To access the 2025 Benefits Guide, click below.
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
For those covered by a collective bargaining agreement, the terms of the applicable collective bargaining agreement
shall apply absent agreement by BILH and your union. | Terms and Conditions
BILH BENEFITS CENTRAL
MEDICAL PLANS
BILH offers four medical plan options* for 2025, which are administered by Harvard Pilgrim Health Care (HPHC). There are three Health Maintenance Organization (HMO) options and one Preferred Provider Organization (PPO) option:
- BILH Network Premier HMO
- Flex HMO
- Flex Plus HMO
- Access PPO
Learn more about these plans by reviewing the Member Guide or click the HPHC Resource Center button below.
For the HMOs, providers and hospitals are assigned to Tier 1, 2 or 3 based on a variety of factors including quality and cost; you pay less when you see providers in lower tiers.
Learn More About the Medical Plans
Review the What’s New 2025 Guide:
* For those employees covered by a collective bargaining agreement, the terms of the applicable collective bargaining agreement apply.
Send a secure message through your Harvard Pilgrim online member account at harvardpilgrim.org/bilh or call 866-623-0194.
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
BILH BENEFITS CENTRAL
PRESCRIPTION DRUG COVERAGE
Prescription Drug Coverage
If you enroll in one of the medical plans, you will receive prescription drug coverage from InScript. The pharmacy benefit is the same for all the HMO plan options, with different copays for the PPO.
The InScript network includes the BILH Pharmacy as well as CVS, Walgreens, Target, Walmart, Stop & Shop, and more. For a list of participating pharmacies, visit www.inscriptrx.org/patients. You must fill 90-day supplies of medications at a BILH Pharmacy.
Save Money When You Use a BILH Pharmacy with HMOs!
If you enroll in one of the HMO options, you will pay less if you use home delivery or a retail BILH, Lahey or BIDMC pharmacy. Using a BILH Pharmacy supports the system and saves you money; it’s a win-win for us all.
Transfer your current prescriptions by filling out the BILH Pharmacy Direct form, and be sure to ask your doctor to send new prescriptions to a BILH Pharmacy!
For contact information and hours of operations, click here.
Contact: InScript at 855-542-1819
Contact: BILH Pharmacy at PharmacyEnrollment@BILH.org or call 781-352-6710
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
BILH BENEFITS CENTRAL
DENTAL & VISION PLANS
Dental Coverage
BILH offers two dental plans: a low option and a high option, both provided by Delta Dental. The low option offers lower premiums and a lower annual deductible, but it does not cover major restorative services or orthodontia. The high option covers these services and also allows you to roll over some unused claims dollars from one year to the next. Both plans include the "Right Start 4 Kids Program" that covers 100% of the cost for diagnostic, preventive, basic, and major restorative (in High Option) care for children up to age 13.
Review the details of each and choose the best plan for your needs.
Contact: Delta Dental at 800-368-4708
Vision Coverage
Two vision plan options are available from EyeMed. Both plans cover eye exams, frames, lenses, and contact lenses, as well as offer a variety of discounts on services and materials. No matter which vision plan you choose, you will have access to a custom provider network that includes Lahey Optical Shops and BIDMC providers.
Contact: EyeMed at member.eyemedvisioncare.com or call 866-723-0514
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
BILH BENEFITS CENTRAL
FLEXIBLE SPENDING ACCOUNTS
Flexible Spending Accounts are administered by Sentinel. You have two FSA options as a smart and convenient way to stretch your benefit dollars and receive real tax savings: a Health Care FSA and a Dependent Care FSA. Both allow you to contribute pre-tax dollars through payroll deductions. You are then reimbursed tax-free through the account for eligible expenses. You can use the Sentinel Benefits Card to pay for eligible expenses.
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
BILH BENEFITS CENTRAL
LIFE INSURANCE | AD&D | DISABILITY INSURANCE
Life and Accidental Death & Dismemberment (AD&D) Insurance
BILH provides basic life insurance to eligible employees. For added protection, you may purchase supplemental life insurance for yourself and your dependents. You can also purchase Voluntary Accidental Death & Dismemberment (AD&D) insurance coverage specifically for accidental death or injury.
Contact: Voya at https://presents.voya.com/EBRC/BILH2 or call 800-955-7736
Disability Insurance
Disability insurance is a source of financial protection if you are unable to work due to illness or injury. Short-Term Disability coverage protects your income for up to 26 weeks.
Contact: Unum at https://flimp.live/BethIsraelLaheyHealth or call 866-679-3054
Massachusetts Paid Family and Medical Leave
The Massachusetts Paid Family & Medical Leave Act (MAPFML) provides paid, job-protected family and medical leave benefits to eligible workers in Massachusetts. MAPFML applies to the following:
- Your own serious health condition
- Bonding with a new child (newborn, recent adoption, or foster care placement)
- Complications resulting from the military deployment of a family member
- To care for a family member with a serious health condition
MAPFML is administered by the Massachusetts Department of Family and Medical Leave. Learn more at www.mass.gov/DFML or by calling 833-344-7365.
Note: Joslin Diabetes Center employees should contact Unum at 866-330-3266 and reference MAPFML policy #938646 to file for a MAPFML benefits.
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
BILH BENEFITS CENTRAL
ADDITIONAL BENEFITS
Accident Insurance, Critical Illness & Hospital Indemnity
BILH offers three voluntary plans, administered by Voya, to complement your medical coverage:
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Accident Insurance: If you experience an accidental injury, Accident Insurance provides you a payout to use any way you wish to cover deductibles, out-of-pocket expenses, or everyday living expenses that aren’t covered by your medical insurance.
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Critical Illness Insurance: When a serious, life-threatening illness happens to you or a loved one, this coverage provides you with a lump-sum payment upon diagnosis that you can use to help pay for expenses generally not covered by medical and disability income coverage.
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Hospital Indemnity Insurance: If you are admitted or confined to a hospital due to a covered accident, illness, or pregnancy, Hospital Indemnity Insurance benefits can help pay for out-of-pocket costs such as health care insurance deductibles, copays, or living expenses.
Legal Insurance
With legal insurance through ARAG, you’ll have access to a network of attorneys that cover 100% of the cost of most covered matters – whether they are serious issues or everyday situations – such as will and trust preparation, family law, tax issues, debt matters, real estate transactions, and much more.
Commuter Program
The Commuter Program allows you to put away pre-tax dollars for situations in which you must pay to park or take public transportation during your commute to and from work.
This program – which does not replace local subsidized parking or commuter programs – is available to organizations within the BILH system. You can choose from a Parking FSA or a Transit FSA.
Note: If you participate in a subsidized parking or transit plan through a BILH organization, you are not eligible to enroll in the Sentinel Commuter program.
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
BILH BENEFITS CENTRAL
WELL-BEING
BILH is committed to ensuring you have a wide range of tools and resources to guide you and your family on your path to well-being. There are a variety of resources available at no cost to you.
BILH Living Well: Resources to Help You Focus on YOU
BILH and Harvard Pilgrim are making it easy for you to put your well-being first. Get moving and reduce stress with this customized well-being program. Accumulate points for completing fun challenges and webinars, then get rewarded! Plus, learn about $150 wellness reimbursement, discounts, and other extras to help you stay healthy. For those enrolled in a BILH medical plan, you have a wide range of resources available through Harvard Pilgrim. (If you are not enrolled, you have access to resources noted below through KGA.)
Virtual Peer Support Option Available for All
BILH partners with the Betsy Lehman Center for Patient Safety to offer the Virtual Peer Support Program. With their expertise, the entire BILH community can access free, confidential peer support. To request peer support, complete this form or call 617-701-8101. You will be matched with a Peer Supporter within 1-2 business days.
Employee Assistance Program (EAP)
The EAP, offered through KGA, provides free, confidential consultations, counseling, and referrals at no cost to you and your adult household members. Contact the EAP for convenient, expert and confidential support.
Contact: KGA at info@kgreer.com or call 855-760-BILH (2454)
Care.com
BILH offers this important program to help you care for those you love, including yourself. Benefits include:
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Care Membership: Find great support with unlimited access to the leading online network of caregivers to find short- and long-term care for children, adults, pets, home, tutors, and more.
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Backup Care: Book vetted and subsidized caregivers for kids and adults for times when your regular care is not available. Up to 15 days per year.
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Pet Backup Care: You can exchange one of your backup care days for a credit that you can use for pet care on Rover.
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LifeMart: Exclusive savings on major purchases and everyday essentials from brands you know and love, all in one convenient location.
Learn more below or and be sure to enroll today to access this program!
Contact: 855-781-1303, ext. 4
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
BILH BENEFITS CENTRAL
RETIREMENT & FINANCIAL PROGRAM
Retirement Benefits
Saving for a more secure financial future is important, and retirement benefits to help you save are a valuable component of our comprehensive Total Rewards program.
You can find information about your organization’s retirement benefits on your local intranet, by contacting the BILH HR Service Center, or by accessing your retirement provider.
Learn About NetBenefits
Fidelity administers the BILH Retirement Savings Plan for eligible staff. This video provides an overview of Fidelity's NetBenefits site. The video walks through the website, where you can check your account balance, complete transactions, get financial help and more. You can also find information about NetBenefits in this document.
Fidelity:
Questions: 800-343-0860 or www.NetBenefits.com/atwork
One-on-one scheduling: 800-642-7131 or www.Fidelity.com/reserve
Pension Benefits (for eligible employees only):
BILH Pension Services: 855-213-9789 or https://eepoint.wtwco.us/ess/bilh
BenefitHub Discount Portal
BenefitHub is a centralized website with access to benefits and discounts specifically for BILH employees. When you log into BenefitHub, you’ll receive access to discounted rates on auto and home insurance, pet insurance, identity theft protection, hotels, concerts, game and movie tickets, apparel, and much more. You can access and enroll in these programs any time throughout the year.
Tuition.io Student Loan Management
BILH offers access to Tuition.io at no cost to you, to help you manage student loan debt. Visit the Tuition.io site to get started. When prompted enter your work email address and you’ll receive a link to complete your registration.
Bank of America Banking and Investing Program
BILH provides access to a program that offers financial benefits through Bank of America. If you are a Bank of America customer and enroll in the Preferred Rewards program, you will have access to several financial benefits.
Not a Bank of America customer? You still have access to financial well-being programs. Click here to learn more.
Support for Your Financial Priorities
BILH wants to help support you as you pursue your financial goals, so we partner with Bank of America to offer ongoing financial well-being education, support and tools. You can learn about saving and budgeting, credit, homeownership, investing or debt or many other financial focuses. Access a variety of personal financial education tools here.
Watch for upcoming webinars to help with understanding Social Security, retiring on your terms, putting your money to work and many other financial focuses.
Click the above link to find dates for upcoming webinars for financial tips based on age and goals. You can find help with managing day-to-day expenses, building an emergency fund, homeownership, saving for retirement, managing cash flow, and more.
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
BILH BENEFITS CENTRAL
ENROLLING & COMPLIANCE
Enrolling for Benefits
Benefits-eligible BILH employees will enroll for benefits in Workday.
Note: Joslin and Exeter staff will enroll for benefits using a separate process (not through Workday).
Compliance
In this section you can find legal and compliance documents for your Beth Israel Lahey Health benefit plans.
Questions about your benefits?
Reach out to the BILH HR Service Center by creating a case or calling 617-667-5000
