Life and AD&D BenefitCOMPANY-PAID* |
|
|
Life and Accidental Death & Dismemberment |
$50,000 |
|
Enrollment |
You are automatically enrolled in this benefit. However, you will be required to designate a beneficiary in ADP. |
|
Who Pays For Coverage? |
TrueNorth pays 100% of the cost. |
TrueNorth Companies
Employees, Welcome to Your Benefits Portal
Explore this portal to understand your options, make confident choices, and enroll with ease. Ensure you and your family are covered for the year ahead.
How To Enroll
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
We partner with ADP to simplify the enrollment process! With ADP you can:
-
Enroll or re-enroll coverage
-
Make changes to your benefits
-
Add or remove dependents
-
Enroll in flexible spending account(s)
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits portal whenever you or your family members have questions or want to review your benefits.
Unlock Benefits Clarity
Benefits Education Video Library
Ever feel lost in the world of employee benefits? We know it can be confusing. TrueNorth's Benefits Education video library provides clear, concise information to help you understand your valuable benefits package.
Opportunity Generation Benefit
Our employees are one of our greatest opportunity generators. To express our gratitude, TrueNorth will reward you.
Samaritan Fund Program
The Samaritan Fund Program exists to eliminate the financial burden of medical costs while you navigate a difficult journey, giving the peace of mind to heal.
Preventive Care
This step can help prevent future health concerns and lower health insurance costs. Learn more about what's covered and what isn't.
Qualifying Life Events (QLE)
This is a change in your situation - like getting married, having a baby, or losing health coverage - that may allow you to enroll in health insurance outside the yearly Open Enrollment Period.
Additional Coverage
Coverage at your fingertips - Home, Auto, and More! Get agent recommendations based on your needs.
Monthly Minute Library
Learn more about this month's Monthly Minute communication topic by clicking here.
HealthJoy App
Get Your Benefits Questions Answered
Healthcare Decisions
Can Get Complicated
That is why we are excited to share that you have access to HealthJoy as part of your employee benefits. Simplify and save on high-quality care by activating your HealthJoy account. Make the most of your benefits today!
HealthJoy will become the first place you go when dealing with all your healthcare and benefits needs right from your mobile phone.
It’s an incredible app for iPhone and Android that gives you access to live healthcare concierge, online doctors, your benefit cards, and much more.
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Welcome
New Hires
We are pleased to offer comprehensive and competitive benefits to our TrueNorth colleagues.
TrueNorth addresses colleague well-being holistically by focusing on six key areas:
-
Emotional Well-being
-
Financial Well-being
-
Physical Health
-
Rewards & Recognition
-
Intellectual Well-being
-
Community Impact
What You Need to Know
Enrollment in benefits can be one of the most important decisions you will make this year.
Take time to review your benefits information.
Attend benefit enrollment meetings.
Ask questions when you do not understand.
Most benefits are effective the first day of the month following the date of hire.
The enrollment deadline is the last day of the month before your effective date (unless noted).
Enrollment requests must be received by Human Resources within 30 calendar days following the date of the event.
Changes to your benefits enrollment can only be made:
-
at the time of hire
-
during the annual enrollment period (January 1 effective date)
-
and due to a qualifying event
Qualifying Life Events (QLE) include:
-
Marriage
-
Divorce / Legal Separation
-
Birth of a child
-
Adoption of a child
-
Loss of other employer-sponsored coverage
-
New election of other employer-sponsored coverage
To make your elections:
-
Navigate to ADP Workforce Now - CLICK HERE or available on the home page
-
Once logged in to ADP, click the Myself tab, select Benefits>Enrollments
-
Click the Start button under the “Change Your Enrollments” heading
The Plan Documents & Notices page contains benefit summaries (SBC), summary plan descriptions (SPD), brochures, forms, and applicable applications.
Enroll In Your Benefits
You have 30 DAYS from your date of hire to enroll in your new benefits.
Educate
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
Evaluate
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Having correct First and Last names on hand is also helpful.
We partner with ADP to simplify the enrollment process! With ADP you can:
- Enroll or re-enroll
- Make changes to your benefits
- Add or remove dependents
- Enroll in flexible spending account(s)
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits portal whenever you or your family members have questions or want to review your benefits.
The HealthJoy Mobile App
Get Your Benefits Questions Answered
Activate Your TrueNorth HealthJoy Account
Let HealthJoy be the first place you go for all your healthcare and benefits needs right from your mobile phone. Activate your TrueNorth HealthJoy account to simplify and save on high-quality care. Make the most of your benefits today!
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Financial
Well-being
Financial Well-Being
Help you feel secure, confident, and put you and your family on track for a healthy financial future.
Eligibility: Employees who regularly work full-time (30 hrs/wk) unless otherwise indicated.
*100% of the cost of this benefit is covered by TrueNorth Companies.
Additional Life and AD&D Insurance*EMPLOYEE-PAID |
Employee Benefit |
|
Increments of $10,000 Not to exceed 5x annual salary, to a maximum of $500,000 |
Guaranteed Issue**:New Hire: up to $200,000 Open Enrollment: Increase up to $10,000 |
Spouse Benefit |
|
Increments of $5,000 up to $250,000
Not to exceed 100% of employee's benefit. |
Guaranteed Issue**:New Hire: up to $50,000 Open Enrollment: Increase up to $10,000 |
Child Benefit |
|
$10,000 |
|
|
Additional Life and AD&DEMPLOYEE-PAID |
Frequently Asked Questions (FAQ) |
|
Who Pays For Coverage? |
When you enroll yourself and/or your dependents in this benefit, you pay the full cost through bi-weekly payroll deductions. |
|
Is EOI Required?** |
Yes, to make the election in ADP:
|
|
Is there an Employee Monthly Rate Table?
|
*Age reductions may apply. Refer to the benefit plan document.
**New Hire / Open Enrollment Guaranteed Issue is the amount you can elect before you are required to complete a health questionnaire, otherwise known as Evidence of Insurability (EOI). Once Proof of Good Health has been submitted and approved, increases to the amount may be elected during the next 5 consecutive annual enrollment periods, by $10,000 annually, without submitting additional Proof of Good Health. To complete your EOI form follow the ADP instructions above.
Disability Insurance
For full plan details, please review the plan documents.
Disability |
Short-TermCOMPANY-PAID* |
Long-TermCOMPANY-PAID* |
|
Coverage amount |
60% of weekly income, $1,500 Maximum |
60% of monthly income, $10,000 Maximum |
|
Maximum payment period |
26 weeks |
Social Security Normal Retirement Age (SSNRA) |
|
Accident benefits begin |
Day 8 |
Day 180 |
|
Illness benefits begin |
Day 8 |
Day 180 |
|
Taxation Option (Employees Only) |
N/A |
Each year, employees have the option to have the long-term disability annual premium amount (which TN pays) added to their taxable income. By choosing this option, you are paying the tax on the benefit up-front and will not have taxes taken out of your benefit should you ever need to collect it. This election must be made each year and is irrevocable. |
|
Enrollment |
You are automatically enrolled in this benefit. |
You are automatically enrolled in this benefit. |
|
Who Pays For Coverage? |
TrueNorth pays 100% of the cost. |
TrueNorth pays 100% of the cost. |
*100% of the cost of this benefit is covered by TrueNorth Companies.
401(K) Retirement Plan |
|
|
Eligibility |
Employees age 21 or older with 3 months of service are eligible to contribute to 401(k). |
|
Enrollment |
New Employees: You will be automatically enrolled at a 5% pre-tax rate. Empower will mail information to you regarding options to opt out or change the automatic election. Deductions will begin the first of the calendar quarter after 3 months of service.
|
|
Rollover Options |
TrueNorth allows rollovers into the plan immediately, 3-month waiting period does not apply.
Contact Julie Estenson, Human Resources, or Stephanie Reece, TrueNorth Financial Strategies, for assistance. |
|
Employer Contributions |
Employer Contributions: TrueNorth provides the opportunity for additional company contributions, beginning when you are eligible.
Base Employer Contribution, under the Safe Harbor rules: Equal to 5% of your total compensation. This Safe Harbor contribution is made on your behalf, whether or not you are making contributions to a 401(k) account.
|
|
Contribution Limits |
2026 Annual Deferral Limit: $24,500 Participants turning age 50 or older may contribute an additional $7,500.00. Annual Compensation Limit: $360,000
You will be able to change your deferral rate as frequently as you desire. |
|
Vesting Schedule |
Employer Contributions are immediately vested when contributions start. |
|
Changing Your Contribution Rate |
You can change your contribution rate at any time. Changes are processed as soon as administratively feasible. It may take one pay cycle to fully take effect.
|
Ready to make sense of Medicare?
Every situation is unique, and the right choice depends on yourspecific circumstances. Our Medicare specialists can support you in making informed decisions about your healthcare coverage.
To request a quote, please visit: khisolutions.com/tn
Accident Insurance
For full plan details, please review the plan documents.
Accident Insurance Benefit |
|
|
What is it? |
Group Accident Insurance complements your medical coverage by helping to ease the financial impact of an accident.
It provides you with a payment to use as you see fit and can help with any out-of-pocket expenses you may incur as a result of an accident, such as insurance deductibles, copays, transportation to/from medical centers, childcare, and more. |
|
What is covered? |
Benefits include:
|
Critical Illness Insurance
For full plan details, please review the plan documents.
Critical Illness Benefit |
|
|
What is it? |
Critical Illness Insurance complements your medical and disability income coverage and can ease the financial impact of a critical illness by providing a lump sum benefit to help you pay some of your additional expenses. Although most medical plans provide coverage for hospital and medical expenses arising from critical illnesses, there are still many expenses that are not covered, such as medical copays, transportation to treatment centers, childcare, and more. Could your nest egg withstand the potential financial impact of a critical illness? |
|
What is covered? |
Benefits are provided for the following critical illnesses:
|
Cancer Insurance
For full plan details, please review the plan documents.
Cancer Insurance Benefit |
|
|
What is it? |
Cancer Insurance protects yourself and your family from the out-of-pocket costs of cancer treatment. In addition, you'll have wellness benefits to help you detect cancer early when it's most treatable. This supplemental insurance pays you directly unless you assign benefits, and eligible family members, including spouses and children, can be covered if elected. |
|
What is covered? |
See the benefits listed below...
Note: Carefully read the policy before you purchase to ensure that the coverage meets your expectations. |
Benefits |
Cancer Plan 1 |
Cancer Plan 2 |
Cancer Plan 3 |
|
Cancer Plan Benefits |
First Occurrence Benefit: $2,500 First Occurrence for insured dependent child under age 21: $3,750 Cancer In Situ Benefit: $2,500 Reoccurrence Benefit:
|
First Occurrence Benefit: $2,500 First Occurrence for insured dependent child under age 21: $3,750 Cancer In Situ Benefit: $2,500 Reoccurrence Benefit:
|
First Occurrence Benefit: $5,000 First Occurrence for insured dependent child under age 21: $7,500 Cancer In Situ Benefit: $5,000 Reoccurrence Benefit:
|
|
Screening and Diagnostic Benefit |
Cancer Screening Benefit: $50 Additional Invasive Diagnostic Benefit: $100 |
Cancer Screening Benefit: $50 Additional Invasive Diagnostic Benefit: $100 |
Cancer Screening Benefit: $75 Additional Invasive Diagnostic Benefit: $150 |
|
Radiation, Chemotherapy, Immunotherapy and Experimental Treatment Benefit |
Radiation/Chemotherapy/Immunotherapy: $2,500 per month Experimental Treatment: $2,500 per month |
Radiation/Chemotherapy/Immunotherapy: $5,000 per month Experimental Treatment: $5,000 per month |
Radiation/Chemotherapy/Immunotherapy: $10,000 per month Experimental Treatment: $10,000 per month |
|
Daily Hospital Confinement Benefit |
Confinements of 30 days or less: $100/day Confinements longer than 30 days: $200/day Hospital ICU Benefit (Sickness or Injury): $350/day Hospital ICU Benefit (Cancer Treatment): $700/day |
Confinements of 30 days or less: $200/day Confinements longer than 30 days: $400/day Hospital ICU Benefit (Sickness or Injury): $350/day Hospital ICU Benefit (Cancer Treatment): $700/day |
Confinements of 30 days or less: $300/day |
|
Daily Self-Administered Chemotherapy or Immunotherapy Drugs Benefit |
Self-Administered by injection/8 per month: $250 per day |
Self-Administered by injection/8 per month: $250 per day |
Self-Administered by injection/8 per month: $250 per day |
|
Surgical Expense Benefit |
Surgical Benefit: $1,000 Anesthesia Benefit: 30% Skin Cancer: Biopsy $125 Excision $350 with flap $750 |
Surgical Benefit: $2,000 Anesthesia Benefit: 30% Skin Cancer: Biopsy $125 Excision $350 with flap $750 |
Surgical Benefit: $3,000 Anesthesia Benefit: 30% Skin Cancer: Biopsy $125 Excision $350 with flap $750 |
HSA Overview |
|
|
To be eligible, you must:
*Note: If your eligible dependent is covered under Medicare, you can continue contributing to the HSA |
• Be covered under a High Deductible Health Plan (HDHP) • Not be claimed as a dependent on someone else's tax return • Not maintain a full-purpose Healthcare FSA • Not be enrolled in Medicare* • Have not received VA benefits within the past three months • Not have a spouse with a full-purpose FSA plan through their employer |
|
Maximum contributions |
2026 Single: $4,400 Family: $8,750 Catch-up: $1,000 (those 55+)
2027 Single: $4,500 Family: $9,000 Catch-up: $1,000 (those 55+) |
|
Pre-tax contributions? |
Yes |
|
TrueNorth Contributions |
Per Pay Period / Per Year
EE/Spouse: $38.46 / $1,000 EE/Child(ren): $38.46 / $1,000 Family: $46.15 / $1,200 |
|
Availability of funds |
Funds must accumulate before using |
|
Use it or lose it? |
No, unused funds roll over from year to year |
|
Can take it with you if you leave the company? |
Yes |
|
Where is the HSA held? |
|
Eligible ExpensesBeyond Your Plan Coverage |
|
|
More common examples |
|
|
Less common examples |
|
|
Download the full list from the Internal Revenue Service |
|
|
Also, try: |
|
Flexible Spending Accounts (FSA)
For full plan details, please review the plan documents.
FSA Overview |
|
|
How do Flexible Spending Accounts compare? |
Healthcare FSA: A full-purpose FSA that's best for predictable medical, dental, or vision expenses
Limited Purpose FSA: Can be used for dental and vision only
Dependent Care FSA: Covers child or dependent care needed, so you (and your spouse, if applicable) can work |
|
Eligibility rules |
If you are enrolled in a High Deductible Health Plan (HDHP), you can only enroll in a Limited Purpose Flexible Spending Account. |
|
Maximum contributions*
|
2026 Healthcare and Limited Purpose: $3,400
Dependent Care: $7,500 ($3,750, if filing Single)
2027 Healthcare and Limited Purpose: $3,500*
Dependent Care: $7,500* |
|
Pre-tax contributions? |
Yes |
|
Availability of funds |
Healthcare and Limited Purpose: Available on day 1
Dependent Care: Funds must accumulate before using |
|
Use it or lose it? |
Yes, however, the plan has a grace period that allows you to use current year funds to pay for services incurred in the first 2.5 months of the next plan year. |
|
Can you take it with you if you leave the company? |
No |
|
Want to have a debit card with your FSA? |
Complete the enrollment form on the Plan Documents page. |
*FSA annual contribution limits for 2027 are expected October or November 2026.
Eligible ExpensesBeyond Your Plan Coverage |
|
|
Common examples |
|
|
Download information on Health Care and Limited Purpose FSAs from the Internal Revenue Service |
|
|
Download information on Child and Dependent Care Expenses from the Internal Revenue Service |
|
|
Also, try: |
|
Samaritan Fund Program
For full plan details, please review the plan documents.
Giving You Peace of Mind While You Heal
A serious medical diagnosis brings worry and anxiety. Unfortunately, much of that anxiety stems from the high cost of quality medical care. The Samaritan Fund Program exists to eliminate the financial burden of medical costs while you navigate a difficult journey, giving the peace of mind to heal.
How to Get Started
-
Complete the confidential HIPAA Authorization Form
-
A Samaritan Fund Program representative will contact you
-
If you are eligible and an acceptable plan is found, a formal application will be submitted
-
If accepted, the Samaritan Fund Program will be set up to take care of the expenses associated with your medical care
-
The program will be reassessed annually for eligibility
Legal & ID Theft Protection
For full plan details, please review the plan documents.
Legal Protection |
ID Theft Protection |
|
Benefits Include: |
Benefits Include: |
|
|
Rate(PER MONTH) |
Legal Shield |
ID Shield |
Legal & ID Shield |
|
Employee Only |
N/A |
$7.45 |
$35.95 |
|
Employee + Family |
$29.50 |
$14.05 |
$41.55 |
Learning Center
Feel inspired about your financial future with expert insights, interactive learning tools, calculators, and more.
The HealthJoy App
Get Your Benefits Questions Answered
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Physical Health
Physical Health
Access to comprehensive benefits and programming that support and promote your medical and physical well-being.
Eligibility: Employees who regularly work full-time (30 hrs/wk) unless otherwise indicated.
Medical Plan Comparison
For full plan details, please review the plan documents.
In-NetworkBenefits |
Buy-Up 2000Standard Plan |
Base 2000HDHP Plan |
Buy-Down 4000HDHP Plan |
|
Deductible |
$2,000 Single $4,000 Family
|
$2,000 Single $4,000 Family* *($3,400 Single Deductible within family plan) |
$4,000 Single $8,000 Family |
|
Coinsurance |
You pay 20% Plan pays 80% |
You pay 20% Plan pays 80% |
You pay 20% Plan pays 80% |
|
Out-of-Pocket Maximum |
$4,000 Single $8,000 Family |
$4,000 Single $8,000 Family |
$6,500 Single $13,000 Family |
|
Office Visit Copay |
$30 PCP $50 Specialist $60 Urgent Care
|
Deductible then 20% coinsurance
|
Deductible then 20% coinsurance
|
|
Teladoc Health Virtual Visits |
FREE Access via HealthJoy
|
FREE Access via HealthJoy
|
FREE Access via HealthJoy
|
|
Preventive Office Copay |
Covered at 100% |
Covered at 100% |
Covered at 100% |
|
Emergency Room Copay |
$100 copay |
Deductible then 20% coinsurance |
Deductible then 20% coinsurance |
|
Prescription Drug
Note: Colleagues will be able to use mail order through one of the following:
|
Generic: 10% Brand: 20% Specialty: Covered under MedOne’s RxAlly Program. OOP: $3,900/$7,800
PLEASE NOTE: Excluded Pharmacy: Walgreen’s
|
Member pays 100% of all prescription drugs until the deductible is met. Once deductible is met, the member will pay 20%. If out-of-pocket is met, member pays $0. Specialty Medications are covered under MedOne’s RxAlly Program.
PLEASE NOTE: Excluded Pharmacy: Walgreen’s |
Member pays 100% of all prescription drugs until the deductible is met. Once deductible is met, the member will pay 20%. If out-of-pocket is met, member pays $0. Specialty Medications are covered under MedOne’s RxAlly Program.
PLEASE NOTE: Excluded Pharmacy: Walgreen’s |
|
Medical Safety Net |
|
Your enrollment in this plan includes two benefits that pay you cash - Critical Illness and Hospital Indemnity coverage.
|
Your enrollment in this plan includes two benefits that pay you cash - Critical Illness and Hospital Indemnity coverage.
|
|
Regenexx Benefit
Hear colleague testimonials on the Benefits Education tab/page. |
The Regenexx approach offers patients an alternative to orthopedic surgery. Procedures using Regenexx proprietary methods help harness the body’s natural healing ability to help repair damage to bones, muscles, cartilage, tendons, and ligaments.
|
The Regenexx approach offers patients an alternative to orthopedic surgery. Procedures using Regenexx proprietary methods help harness the body’s natural healing ability to help repair damage to bones, muscles, cartilage, tendons, and ligaments.
|
The Regenexx approach offers patients an alternative to orthopedic surgery. Procedures using Regenexx proprietary methods help harness the body’s natural healing ability to help repair damage to bones, muscles, cartilage, tendons, and ligaments.
|
Wellness Rate*(BI-WEEKLY) |
Buy-UpPlan |
BasePlan |
Buy-DownPlan |
|
Employee |
$116.61 |
$73.68 |
$49.45 |
|
Employee + Spouse |
$280.76 |
$169.77 |
$128.58 |
|
Employee + Child(ren) |
$246.51 |
$156.04 |
$116.22 |
|
Employee + Family |
$400.59 |
$237.21 |
$187.92 |
|
Health Savings Account |
N/A |
This HDHP is eligible for a Health Savings Account. TrueNorth will make contributions into your health savings account to assist you with out of pocket medical expenses. See HSA under the Financial Well-Being tab for more details. |
This HDHP is eligible for a Health Savings Account. TrueNorth will make contributions into your health savings account to assist you with out of pocket medical expenses. See HSA under the Financial Well-Being tab for more details. |
|
Medical Safety Net |
N/A |
Your enrollment in this plan includes two benefits that pay you cash - Critical Illness and Hospital Indemnity coverage. |
Your enrollment in this plan includes two benefits that pay you cash - Critical Illness and Hospital Indemnity coverage. |
|
Annual Savings: -Employee -EE +Spouse -EE +Child(ren) -EE +Family |
$3,700 $7,617 $3,700 $7,617 |
$3,700 $7,617 $3,700 $7,617 |
$3,700 $7,617 $3,700 $7,617 |
* To receive the wellness rate, employees must complete the HRA, Health Screening, and applicable coaching with RiskWise Health. Spouses on the medical plan must also complete these requirements. Click the button below for details.
Base Rate(BI-WEEKLY) |
Buy-UpPlan |
BasePlan |
Buy-DownPlan |
|
Employee |
$182.21 |
$139.73 |
$115.51 |
|
Employee + Spouse |
$415.98 |
$304.99 |
$263.80 |
|
Employee + Child(ren) |
$312.56 |
$222.09 |
$182.27 |
|
Employee + Family |
$535.81 |
$327.42 |
$323.14 |
|
Medical Safety Net |
N/A |
Your enrollment in this plan includes two benefits that pay you cash - Critical Illness and Hospital Indemnity coverage. |
Your enrollment in this plan includes two benefits that pay you cash - Critical Illness and Hospital Indemnity coverage. |
Dental Insurance
For full plan details, please review the plan documents.
In-NetworkServices |
Low Plan |
|
High Plan |
|
|
|
PPO Dentist |
Premier / Non-Par |
PPO Dentist |
Premier / Non-Par |
|
Preventive Services |
100% Covered |
100% Covered |
100% Covered |
100% Covered |
|
Deductible |
$50 Single $150 Family |
$75 Single $225 Family |
$25 Single $75 Family |
$50 Single $150 Family |
|
Cavity Repair & Tooth Extractions |
You pay 20% coinsurance (after deductible), plan pays 80% |
You pay 30% coinsurance (after deductible), plan pays 70% |
You pay 10% coinsurance (after deductible), plan pays 90% |
You pay 20% coinsurance (after deductible), plan pays 80% |
|
Endodontic & Periodontics |
You pay 50% coinsurance (after deductible), plan pays 50% |
You pay 50% coinsurance (after deductible), plan pays 50% |
You pay 20% coinsurance (after deductible), plan pays 80% |
You pay 20% coinsurance (after deductible), plan pays 80% |
|
Major Services |
You pay 50% coinsurance (after deductible), plan pays 50% |
You pay 50% coinsurance (after deductible), plan pays 50% |
You pay 50% coinsurance (after deductible), plan pays 50% |
You pay 50% coinsurance (after deductible), plan pays 50% |
|
Annual Maximum |
$1,000 per person per year |
$1,000 per person per year |
$2,000 per person per year |
$2,000 per person per year |
|
Orthodontia Services Adult & Child |
Not covered |
Not covered |
You pay 50% coinsurance, plan pays 50%. Lifetime max of $1,500 |
You pay 50% coinsurance, plan pays 50%. Lifetime max of $1,500 |
*If enrolled in Medical, routine dental exams are covered at 100%, if Dental insurance is NOT elected
BI-WEEKLY Rates* |
Low Plan |
High Plan |
|
Employee |
$10.17 |
$13.99 |
|
Employee + Spouse |
$20.94 |
$28.73 |
|
Employee + Child(ren) |
$24.71 |
$35.44 |
|
Employee + Family |
$41.35 |
$58.46 |
* Services performed by dentists outside of the PPO and Premier networks may have a higher out-of-pocket cost.
Hearing Discount
Find the Delta Dental Hearing Discount plan details
under Dental Plan Documents.
Vision Insurance
For full plan details, please review the plan documents.
In-Network Services |
Vision Benefit |
Vision Network |
DeltaVision Insight Network |
Eye Exam*1 every 12 months
|
$10 copay |
Eyeglass Frames**1 every 24 months
|
In-network: Member pays 85% of balance over $200 |
Eyeglass Lenses ** ***1 every 12 months
|
In-network: Single vision-$10 Bi-focal-$10 Tri-focal-$10 Lenticular-$10 |
Contact Lenses ** ***1 every 12 months
|
Conventional In-network: Member pays 85% of balance over $200
Medically Necessary In-network: Plan pays 100% after $0 copay |
*If enrolled in Medical, routine eye exams are covered at 100%, if Vision insurance is NOT elected.
**Charges for lenses, frames, and contact lenses above the available benefit will be the responsibility of the participant.
***Plan allows only lenses or contacts within the calendar year not both.
Coverage Level |
BI-WEEKLY Rates |
|
Employee |
$3.68 |
|
Employee + Spouse |
$7.01 |
|
Employee + Child(ren) |
$7.94 |
|
Employee + Family |
$10.48 |
Explore
Explore is a FREE wellness program offered by TrueNorth in partnership with RiskWise Health. The program is designed to support you in achieving or maintaining optimal health, so you can be present and at your best for significant future life events.
All colleagues plus spouses on the medical plan are encouraged to take advantage of the free health screenings and coaching. Participation in these offerings count towards the Medical Wellness Rate for employees enrolled in a TrueNorth Medical Plan.
Additionally, employees can earn Explore Cash Rewards through
-
Company Challenges (Excursions)
-
Educational Opportunities
-
Tracking Healthy Behaviors
-
Self-Paced Expeditions
-
Preventive Exams
-
Vaccinations
-
Community Involvement
We have expanded our program offerings to ensure a more comprehensive and rewarding experience for all participants. Here are some of the key improvements:
-
More diverse and engaging Company Challenges (Excursions)
-
Enhanced Educational Opportunities tailored to your interests and needs
-
Live and personalized coaching sessions
-
New Self-Paced Expeditions designed to fit your schedule
-
Increased opportunities for Community Involvement
We believe these enhancements will provide greater value and support your journey towards wellness. Thank you for your valuable feedback and participation in our programs.
Access your wellness account here.
Learn more on the Benefits Education tab/page.
FREE HEALTH SCREENING & COACHINGAvailable to all colleagues plus spouses on a TrueNorth medical plan. |
|
|
Annual Health Risk Assessment (HRA) |
Log in to the wellness portal to get started: |
|
Annual Biometric Screening |
Screening Options:
Visit your wellness portal for additional details on scheduling your screening. *On-Site Screenings are held annually in West Des Moines and Cedar Rapids office locations. |
|
Annual Physical |
Submit proof via the wellness portal of an annual physical completed in the previous 12 month. |
|
Spousal Participation |
Spouses on a TrueNorth medical plan must also complete the HRA, Biometric Screening and submit proof of physical. |
|
Health Guidance Applicable if risk factors are outside of optimal range. Risk factors include:
|
Based on biometric screening results, you may be required to complete additional steps. If one risk factor is outside of optimal range:
OR
If two or more risk factors are outside of optimal range:
|
Employees on a TrueNorth medical plan who complete the HRA, Screening, Physical, and any applicable coaching are eligible to receive the medical wellness rate.
Wellness Program Enhancements |
|
|
Wellness Coaching Support |
All employees and spouses are encouraged to take advantage of individual wellness coaching.
|
|
Care Management of Ongoing Health Conditions Program |
Certain eligibility requirements apply-Support and advocacy services offered in the management of ongoing health conditions.
|
|
Ready To Take The Next Step To Quit Nicotine |
Participate in a five-week tobacco/vaping cessation program that assists you in creating a personalized plan to help you quit.
|
|
Contact Your RiskWise Health Coach With Questions |
Jake McIntyre |
The HealthJoy App
Get Your Benefits Questions Answered
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Social &
Emotional
Social & Emotional
Supporting Your life, Your Happiness, Your Peace of Mind – At work and beyond.
Eligibility: Employees who regularly work full-time (30 hrs/wk) unless otherwise indicated.
What if I have an emergency and need to talk to someone?
If you are experiencing a mental health emergency and need to speak to someone right away, please dial 988 for the National Suicide and Crisis Hotline.
For those not in crisis, get started with HealthJoy EAP at eap.healthjoy.com.
Life can be a juggling act. It takes time and energy to balance your work, family, and personal challenges. To help you manage life’s daily challenges, we are pleased to announce HealthJoy EAP. HealthJoy EAP offers confidential and professional support, including the following resources, at no cost to you or your family:
Employee Assistance Program (EAP) |
|
|
Who is eligible? |
The EAP is available to:
You are not required to be enrolled in a medical plan. |
|
About the EAP |
Administrator: HealthJoy EAP Enrollment Period: 1st of the month following date of hire. Cost: 100% employer paid |
|
What is included? |
|
|
Is it confidential? |
YES. You have confidential access to experienced clinicians and professional staff.
Confidentiality Only non-identifying, aggregate data is shared with employers (quarterly utilization reports) Mandatory referrals - more information will be shared with the employer, including:
|
|
What is covered? |
The EAP can help with challenges like:
|
Responsible Time Off (RTO)
TrueNorth hires exceptional professionals, like you, that add value to the culture and continued success of the company. TrueNorth understands the importance and necessity of time off for personal and family enjoyment, relaxation, mental health, illness, and/or other personal reasons.
TrueNorth encourages all colleagues to maintain a healthy work-life balance. The intent of this policy is to both place trust and provide colleagues with the freedom and flexibility to balance the responsibilities of both their work and home lives, thereby maximizing their value to their family and to TrueNorth.
Responsible Time Off (RTO) |
|
|
Responsible Time Off (RTO) Policy |
It is the policy of TrueNorth to forgo a PTO accrual or bank system of any sort. Eligible employees can take time off as they deem necessary, provided expectations outlined below are observed. RTO is not considered time worked for purposes of overtime calculation. For Colorado employees, time off may be used for any reason, including the reasons and under the conditions allowed under the Colorado Healthy Families and Workplace Act. For Illinois employees, time off may be used to care for ill relatives as allowed under the Employee Sick Leave Act. |
|
Expectations |
Under this policy, employees are expected to:
Any RTO totaling fewer than four (4) hours may be made up within the same week with prior approval and mutual understanding of your leader and arrangements agreed upon in advance of your absence.
No single absence will be paid for more than ten (10) consecutive business days without approval from your divisional VP of Operations or for members of Servco, the CIO/CFO, provided, however that eligible employees may utilize ten (10) days of Medical RTO when on FMLA Leave or Parental Leave.
Should you need time off in excess of ten (10) consecutive business days, please discuss your request with your leader to ensure proper procedures are followed and documentation completed.
If an eligible employee is unable to meet the expectations outlined above, TrueNorth reserves the right to temporarily revoke RTO. Further, if gross abuse of this benefit is observed, or absences occur without the appropriate advanced approval, disciplinary action may be taken, up to and including termination of employment. |
|
Eligibility
|
All full-time and part-time employees are eligible after one (1) month of service. RTO requests will be evaluated based upon several factors, including but not limited to TrueNorth’s anticipated operating requirements and staffing concerns during your requested RTO period. It is in TrueNorth’s sole discretion to grant or decline RTO requests. |
|
Leaves of Absence |
This policy does not apply to eligible employees requesting family medical leave (including emergency leave), short- or long-term disability, ADA-related leave, Workers’ Compensation, parental, or military leave. For more information on these types of leave, please see the corresponding policies/descriptions located in your TrueNorth Employee Handbook or contact a member of the Human Resources team. |
* Includes "in-laws" and "step" relationships.
Bereavement Leave
In the unfortunate event of a death in the immediate family, full-time and part-time employees will have bereavement time available to attend the funeral and make any necessary arrangements. Bereavement leave is available according to the following:
Relative* |
Days Allowed Off |
|
Parent, Spouse, and Child |
Up to five days paid leave |
|
Sibling, Grandparent, or Grandchild |
Up to three days paid leave |
|
Great-Grandparent, Aunt, or Uncle
|
One day of paid leave |
* Includes "in-laws" and "step" relationships.
Parental Leave
This policy will run concurrently with Family and Medical Leave Act (FMLA) leave, as applicable.
Parental Leave Policy |
|
|
Parent, Spouse, and Child |
TrueNorth will provide up to 12 weeks of paid parental leave to employees designated as a primary caregiver following the birth of an employee’s child(ren) or the placement of a child(ren) with an employee in connection with adoption or foster care. The primary caregiver will receive
TrueNorth will provide up to 3 weeks of paid parental leave to employees designated as a secondary caregiver following the birth of an employee’s child(ren) or the placement of a child(ren) with an employee in connection with adoption or foster care. The secondary caregiver will receive
In the event that both parents are employees of TrueNorth, only one parent can receive the primary caregiver benefit under this policy. Pay during leave is calculated based on
For salaried employees, the weekly benefit shall be equal to their regular weekly salary. Paid parental leave will be paid on a biweekly basis on regularly scheduled pay dates. This policy will run concurrently with Family and Medical Leave Act (FMLA) leave, as applicable. |
|
Eligibility |
All regular full time and part time employees are eligible to participate in the parental leave policy after six months of service. Temporary, seasonal employees and interns are not eligible for this benefit. In addition, employees must meet one of the following criteria:
*Surrogate mothers are not eligible for parental leave, but may be eligible for other medical leave benefits. Please see medical leave policy for benefits provided to surrogate mothers. |
|
Expectations
|
The employee will provide his or her supervisor and the human resource department with notice of the request for leave at least 30 days prior to the proposed date of the leave (or if the leave was not foreseeable, as soon as possible). The employee must complete the necessary HR forms and provide all documentation as required by the HR department to substantiate the request. Parental leave must be taken within a 12-month period immediately following the birth, adoption or placement of a child with the employee. Paid parental leave may not be used or extended beyond this 12-month time frame. Employees must take paid parental leave in one continuous period of leave and must use all paid parental leave during the 12-month time frame indicated above. Any unused paid parental leave will be forfeited at the end of the 12-month time frame.
Upon termination of the individual’s employment at the Company, he or she will not be paid for any unused paid parental leave for which he or she was eligible.
If a Company holiday occurs while the employee is on paid parental leave, such day will be charged to holiday pay; however, such holiday pay will not extend the total paid parental leave entitlement. As is the case with all Company policies, the organization has the exclusive right to interpret this policy. |
* Includes "in-laws" and "step" relationships.
Holiday Schedule
2026 Holiday |
Office Closed |
|
New Year's Day |
Thursday, January 1, 2026 |
|
Martin Luther King Jr. Day |
Monday, January 19, 2026 |
|
Memorial Day |
Monday, May 25, 2026 |
|
Independence Day |
Friday, July 3, 2026 |
|
Labor Day |
Monday, September 7, 2026 |
|
Thanksgiving Day |
Thursday, November 26, 2026 |
|
Day After Thanksgiving Day |
Friday, November 27, 2026 |
|
Christmas Eve |
Thursday, December 24, 2026 |
|
Christmas Day |
Friday, December 25, 2026 |
|
New Year's Eve |
Thursday, December 31, 2026 |
|
Floating Holiday Allowance |
One day |
Holiday Policy |
|
|
Floating Holiday Policy |
All full-time, regular employees will receive up to two (2) floating holidays per year in addition to the Company’s regular paid holidays, which shall be reflected in employee’s time off balances in ADP Workforce Now. The number of floating holidays each year will depend on the number of recognized paid holidays on the holiday schedule, the number of recognized holidays plus floating holidays will equal 11. Reasons for which a floating holiday may be used include, but are not limited to: religious or cultural holidays, birthdays, anniversaries, or other state or federal holidays during which the Company remains open. |
|
Floating holidays are available at the beginning of each calendar year for all current employees. In calendar years where two (2) floating holidays are provided, a new employee hired before the end of the first half of the calendar year will receive two (2) floating holidays upon hire; a new employee hired during the second half of the calendar year will receive one (1) floating holiday upon hire. In calendar years where one floating holiday is provided, a new employee will receive one (1) floating holiday regardless of time of hire. |
|
|
Floating holidays must be requested, in ADP Workforce Now, by the employee and approved by the employee's leader in advance. |
|
|
|
Floating holidays will not be carried forward to the next calendar year. They may not be cashed out if not taken, and they will not be paid upon termination of employment. |
Flexible Work Environment
The Flexible Work Environment (FWE) benefit empowers eligible colleagues to work beyond the confines of the traditional office, up to two days per week. We meet colleagues where they’re at... at home, nice and cozy.
Colleagues interested in taking advantage of the FWE should discuss options with his/her leader. Colleagues must be with TrueNorth for a period of 90 days to be eligible and not all positions are eligible for the benefit.
To learn more about the guidelines and request the benefit, access the request form below.
EXPLORE THE ADVANTAGES
ENHANCED FOCUS
-
FWE provides an environment free from office distractions.
-
Employees can fully immerse themselves in their tasks, boosting productivity.
TIME SAVINGS
-
By avoiding daily commutes, employees gain valuable time.
-
This time can be reinvested in work or personal pursuits.
IMPROVED WORK-LIFE BALANCE
-
FWE allows better management of personal time.
-
Achieving work-life balance contributes to overall well-being.
Company Celebrations
TrueNorth Town Hall
Town Hall is an annual event that takes place in June and serves as a shot of motivation and inspiration. It's an opportunity for colleagues to come together to network, hear from company leaders, and celebrate together.The Cedar Rapids office hosts fun activities throughout the week for colleagues & families to celebrate as One TrueNorth!
BLOG POST
Read the blog post for our 2026 Town Hall here:
Team Huddle
All colleagues are encouraged to attend the TrueNorth Team Huddles, which are held virtually on the third Wednesday of each month at 2 p.m. CST. Visit the corporate calendar to enroll.
Access Your Perks Program
TicketsatWork is your one-stop shop to save on all the things you love.
With this program, we offer discounts on travel, theme parks, movie tickets, live events, online shopping, local dining, and everything in between.
The HealthJoy App
Get Your Benefits Questions Answered
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Rewards & Recognition
Rewards & Recognition
We want to acknowledge and recognize you more often for your dedication and exceptional work.
Anniversary
Celebrations
Here at TrueNorth, we celebrate longevity and tenure, as we aspire to be your final destination employer!
Financial incentives are given when employees reach the loyalty milestones of years 1, 3, 5, 7, 10, and every 5 years after!
Birthday
Celebrations
This is an opportunity to celebrate you!
With each birthday, we recognize our colleagues with a small token of our appreciation for you.
Referral Incentive
Talented people are the key to our success. Some of the best employees in our company came to us as a referral from a current employee. We want to encourage this type of attitude and behavior. To acknowledge this contribution to our organization, we have a referral incentive program.
Full-time Referral Incentive |
|
|
$3,000 BONUS |
Eligible upon hire. This incentive program is available to any current employee who refers a qualified applicant to us.
If that applicant is hired, the referring employee will be awarded $1,000 on the first payroll following the hire date. Then, if the referred employee remains an employee for 6 months, the employee who made the referral will be paid an additional $500 on the first payroll following the referred employee’s six-month anniversary.
In addition, the referred employee will receive $500 after the referred employee completes 1 year of service and a final payout of $1,000 after the referred employee completes 2 years of service. |
|
Terms and Conditions |
The referring employee must also still be actively employed by the Company when the payout is completed. We also reserve the right to decide which candidates we will hire. This decision may not always be the decision the referring employee would desire. |
|
Process |
The referred applicant’s employment application must state the name of any referring employee in order for that employee to be eligible for the payout. In the case of more than one person’s name being written on the application, the amount will be divided equally. |
|
Intern Referral Incentive
|
|
|
$500 BONUS |
Eligible upon hire. This incentive program is available to any current employee who refers a qualified intern applicant to us.
If that intern applicant is hired, the referring employee will be awarded a one-time payment of $500 on the first payroll following the hire date. |
|
Terms and Conditions |
The referring employee must also still be actively employed by the Company when the payout is completed. We also reserve the right to decide which candidates we will hire. This decision may not always be the decision the referring employee would desire.
|
|
Process |
The referred intern applicant’s employment application must state the name of any referring employee in order for that employee to be eligible for the payout. In the case of more than one person’s name being written on the application, the amount will be divided equally. |
TrueBlue Award
The high praise you can give someone is when you recognize that they have done something beyond the ordinary, gone the extra mile, or made the extra effort, for the client, for the team, for TrueNorth.
The TrueBlue award is given on a quarterly basis to a colleague who has demonstrated our core values of being exceptional, collaborative, and resourceful.
To nominate a colleague, access TrueBlue via Okta.
Personal Insurance Premium Incentive
Eligible upon hire.
Personal Insurance Premium Incentive |
|
Plan Overview |
|
Professional Designations
Eligible for plan upon hire.
Professional Designations |
|
|
Plan Overview |
We encourage our employees to take advantage of career development opportunities. When our employees increase their knowledge and expertise in their field, the quality of our Company is improved. Discuss and obtain prior approval from your leader.
To show our appreciation for career development, the following monetary rewards have been established for the successful completion of the following designations: |
|
$100 |
BAM, CAWC, All other professional designations |
|
$250 |
AAI, AAMS, ACSR, AFIS, AFSB, AIAF, AIM, AINS, AIS, ANFI, CMIP, CRIS, CWCA, CWCS, GBA, HIA, Medicare Certificate, MHP, MLIS, REBC, RHU, SHRM/PHR, TRIP, TRS, TSC |
|
$300 |
SHRM - CP |
|
$500 |
API, CISR, CISR Elite, CISSP, CMA, CPRIA |
|
$750 |
CFP |
|
$1,000 |
AIC, APEB, ARM, AU, ChFC, CLU, CPA, CPRM, CSFS, CSRM, PRC, SCLA Gold, SCLA Silver |
|
$1,500 |
CEBS, CIC |
|
$2,000 |
CRM |
|
$2,500 |
CPCU |
Employee Opportunity Generation Benefit
TrueNorth knows that our employees are one of our greatest opportunity generators, and that word-of-mouth is a powerful tool. To express our appreciation for a successful business relationship generation occurring as a direct result of an employee’s introduction to TrueNorth, TrueNorth will reward you with an Opportunity Generation Reward (“Reward”).
For full plan details, please review the plan documents.
Opportunity Generation Benefit |
|
Plan Overview |
|
The Reward is divided into two (2) tiers:
DOWNLOAD THE PDF document for a schedule of Rewards paid based on the total annual revenue directly generated by the successful business relationship. |
The HealthJoy App
Get Your Benefits Questions Answered
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Intellectual
Well-being
Intellectual Well-Being
Personal and professional development opportunities to hone and expand your knowledge and skills.
Create U
Create U is your one-stop destination for learning and development offerings and resources available to colleagues at TrueNorth Companies.
To access click here - CREATE U - Home
Tuition Reimbursement
For full plan details, please review the plan documents.
Tuition Reimbursement |
|
|
Plan Overview |
|
|
You Are Eligible: |
After six months of employment. |
Corporate Advantage Partnership Program
For full plan details, please review the plan documents.
Corporate Advantage Partnership Program |
|
|
Program Benefits |
|
|
Downloads: |
Buy ABI CAP Program Presentation
|
The HealthJoy App
Get Your Benefits Questions Answered
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Community Impact
Community Impact
On our journey to impact millions of lives, we can make a significant impact in our communities.
Eligibility: Employees who regularly work full-time (30 hrs/wk) unless otherwise indicated.
Volunteer Time Off (VTO) Policy |
|
|
POLICY OVERVIEW |
TrueNorth Companies believes in and encourages supporting and volunteering in the communities we live and work in. Through support and volunteer efforts, our communities win, and our colleagues win. Volunteering has been shown to positively impact mental health, lower stress levels, decrease the risk of depression, and gives individuals a sense of purpose. All eligible employees can volunteer up to 20 hours each calendar year. Volunteer hours cannot be accrued or carried over into the following year. Employees will be paid at their normal pay rate for volunteer hours taken during regular working hours. Volunteer time is not considered time worked when determining eligibility for overtime compensation. Employees are free to choose a charity of their choice or work together with other colleagues on a team volunteer activity. Employees are encouraged to wear “TrueNorth" branded apparel or a TrueNorth Companies “Give Back” shirt. Contact a member of Human Resources for a “Give Back” shirt. |
|
ELIGIBILITY |
All regular full time and part time employees are eligible to participate in the volunteer program after one month of service. Seasonal employees and interns are not eligible for this benefit. |
|
EXPECTATIONS
|
|
|
VOLUNTEER OPPORTUNITIES |
Ready to make a difference in your community?
United Way works to improve lives in more than countries and territories with 1,100+ locations by bringing people together locally to advance community-led solutions. Start here to connect with a United Way or find a volunteer opportunity in your area.
Find Your Local UW | United Way Worldwide
Cedar Rapids Opportunities:
Volunteer | Hawkeye Area Community Action Program (HACAP)
Volunteer & Make a Difference | Horizons Family Services
|
Donation Match Program
For full plan details, please review the plan documents.
Plan Overview
At TrueNorth, we believe it is consistent with our corporate mission to strenthen our bond with the community and position TrueNorth as a good corporate citizen who is "in tune" with the needs of the communities we serve. TrueNorth also encourages its employees through our Match Program to participate in giving back to supporting community needs.
Our Charitable Donation and Sponsorship program ensures that all TrueNorth donations and sponsorships are coordinated an aligned with business goals. Our contributions to community non-profit organizations should also maximize our opportunity for positive corporate visibility, foster long-term relationships and fall within our budget and resource limitation. This program will encompass on-profie directed donations, sponsorships, and community service projects that the firm supports. This does not extend to association relationships we have for business purposes.
TrueNorth will match approved staff donations to charitable causes on a 1:1 ratio up to $300 per employee per year. For example, if an employee donates $100 to an educational institution, TNC will also donate $100 to that institution. Each employee is limited to 3 requests per year. There is a maximum corporate pool of $5,000 available for matching donations. Employees wishing to make a donation will complete a Donation Request Form, which will be reviewed by the Director of Community Impact for approval.
Employees may also request sponsorship of Company teams. Company items will be considered if all TrueNorth employees are invited to join. If teams are limited in the number of participants, TrueNorth employees have first right to a position on the team. Sponsorship will be limited to entry fees and/or clothing apparel.
Gifts must be personal donations not pledges. The match will be paid at the time that the employee submits a receipt for their donation along with the donation request form, or submits a check with the donation request form.
The HealthJoy App
Get Your Benefits Questions Answered
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Documents & Notices
Plan Documents & Legal Notices
Download the documents you need for each benefit plan you are enrolled in.
ANNUAL LEGAL NOTICES
CRITICAL ILLNESS DOCUMENTS
DENTAL PLAN DOCUMENTS
DISABILITY DOCUMENTS
EAP DOCUMENTS
FLEXIBLE SPENDING ACCOUNT (FSA) DOCUMENTS
LEGAL & ID DOCUMENTS
MEDICAL DOCUMENTS -
BUY-UP 2000 STANDARD PLAN
MEDICAL DOCUMENTS -
BUY-DOWN 4000 HDHP PLAN
RETIREMENT PLAN DOCUMENTS
SAMARITAN FUND DOCUMENTS
TUITION & TRAINING DOCUMENTS
The HealthJoy App
Get Your Benefits Questions Answered
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Need Help?
SHORT-TERM DISABILITY CARRIER
TrueNorth Companies, L.C.
ACCIDENT INS CARRIER
Assurity
Kelly Bartels
CRITICAL ILLNESS CARRIER
Assurity
Kelly Bartels
CANCER INS CARRIER
Prosperity Life
Kelly Bartels
MEDICAL ADMINISTRATOR
Consociate Health
NETWORK: Aetna
VISION CARRIER
Delta Vision
NETWORK: DeltaVision Insight Network
Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
HealthJoy App
Get Your Benefits Questions Answered
Healthcare Decisions
Can Get Complicated
That is why we are excited to share that you have access to HealthJoy as part of your employee benefits. Simplify and save on high-quality care by activating your HealthJoy account. Make the most of your benefits today!
HealthJoy will become the first place you go when dealing with all your healthcare and benefits needs right from your mobile phone.
It’s an incredible app for iPhone and Android that gives you access to live healthcare concierge, online doctors, your benefit cards, and much more.
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Benefits Clarity
Benefits Education Video Library
Understand confusing benefits terms by browsing our extensive video library.
Benefits Basics
Wise Consumer of Healthcare
Smart Consumerism
Rx Savings Tools
Alternative to orthopedic surgery.
TrueNorth Wellness Program
HSAs and FSAs
Additional Supplemental Coverage
HealthJoy App
Get Your Benefits Questions Answered
Healthcare Decisions
Can Get Complicated
That is why we are excited to share that you have access to HealthJoy as part of your employee benefits. Simplify and save on high-quality care by activating your HealthJoy account. Make the most of your benefits today!
HealthJoy will become the first place you go when dealing with all your healthcare and benefits needs right from your mobile phone.
It's an incredible app for iPhone and Android that gives you access to live healthcare concierge, online doctors, your benefit cards, and much more.
Unlock Benefits Clarity
Monthly Minute Communications Library
Ever feel lost in the world of employee benefits? We know it can be confusing. Our Monthly Minute communications library and your company's Benefits Education video library provide clear, concise information to help you understand your valuable benefits package.
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Enroll Today!
Enroll In Your Benefits
Enroll in your benefits or change your existing enrollment - as easy as online shopping.
Educate
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
Evaluate
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Have you decided how much to contribute to your HSA or FSA?
Having correct First and Last names on hand is also helpful.
Enroll
Log in to your ADP account to complete your enrollment.
To make your elections:
Navigate to ADP Workforce Now - CLICK HERE or available on the home page
Once logged in to ADP, click the Myself tab, select Benefits>Enrollments
Click the Start button under the “Change Your Enrollments” heading
The HealthJoy App
Get Your Benefits Questions Answered
Still Have Benefit Questions?
Contact Human Resources
Phone: (319) 364-5193
Hours: Monday - Friday | 8:00 AM to 5:00 PM CT
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
