Welcome to your Benefits Fair!
Your WakeMed benefits are designed to support you and your family today, tomorrow and well into the future. These benefits represent a significant part of your total compensation at WakeMed, and we encourage you to understand them and take advantage of all that is available to you.
Virtual Benefits Fair
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Benefits Fair
PPO
WakeMed offers medical and prescription drug coverage through Blue Cross Blue Shield (Blue Cross NC), administered by Brighton Health Plan Solutions. The plan has four choice of networks: WakeMed Preferred, Other In-Network, Duke Health/UNC Health Network, and Out-of-Network.
WakeMed Preferred Network — offers lower copays, coinsurance and deductibles for:
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WakeMed services provided at any of our in- and outpatient locations
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All WakeMed Physician Practices locations
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WakeMed’s joint venture facilities (Capital City Surgery Center, Peak Rehabilitation Hospital, select Raleigh Radiology locations, etc.).
Other In-Network — BCBS offers a broad network of providers to meet the health care needs of your family. Other In-Network includes all providers in the BCBS network that are not part of the WakeMed Preferred Network or the Duke Health/UNC Health Network. Employees who choose to see providers in this network will have higher out-of-pocket costs when compared to WakeMed Preferred network providers.
Duke Health/UNC Health Network — This network includes all physicians and services at inpatient, outpatient and physician locations owned or operated by Duke Health or UNC Health and their subsidiaries. Employees who choose to see providers at Duke Health or UNC Health will have higher out-of-pocket costs when compared to WakeMed Preferred Network or Other In-Network providers.
Out-of-Network — Services provided by out-of-network physicians and hospitals will cost the most. A physician is considered out-of-network if they are not included in any of the other network options listed.
Finding a Provider
To find a provider in the Blue Cross NC network prior to 1/1/26, visit provider.bcbs.com (or click the button below).
Once on the website, click Choose location and plan and enter your zip code.
Once you have confirmed your zip code is correct, it will ask you for a prefix. Instead of entering a prefix, you will click Browse a list of plans at the bottom.
Select the first option, BlueCard PPO and confirm selection. This will allow you to search for providers.
To find a provider after 1/1/26, register for the Blue Cross NC portal at MyCreateHealth.com/employee.
Prescription Plan
If you are enrolled in WakeMed's health plans, you automatically have prescription drug coverage through RxBenefits and Optum Benefit Management. Your prescriptions are subject to your medical deductible.
Click on the Prescription Plan Benefits button below for more details about the plan.
Rezilient with WakeMed
Rezilient with WakeMed: great healthcare with zero hassles. Rezilient hybrid concierge primary care backed by WakeMed’s extensive network: that’s great healthcare.
For more information, go to rezilienthealth.com/activate/wakemed.
Benefits Fair
Dental Insurance
Maintaining good oral hygiene is paramount to your overall health and wellness. That is why WakeMed has partnered with United Concordia, one of the largest carriers, to provide our employees and their families with excellent dental coverage.
Regular dental care is an important part of caring for your overall health, and keeping your teeth fit may protect you from major expenses in the future. Use dental coverage through United Concordia to help pay for the cost of routine checkups and just about any other type of dental work you might need, such as crowns or root canals.
If you have an FSA, you can use these funds to cover eligible dental costs like your deductible or copay.
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Vision Insurance
Regular eye examinations can not only determine your need for corrective eyewear, but also may detect general health problems in their earliest stages. It can help identify early signs of diseases that impact your whole body such as high blood pressure, diabetes and high cholesterol.
Whether you have perfect vision or require some type of corrective lenses, preventive eye care is an important part of your overall health. EyeMed can help you offset the expensive costs of exams, frames, contact lenses, corrective surgery, and more.
If you have an FSA, you can use these funds to cover eligible vision-related costs like your deductible, glasses or contact lenses.
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Flexible Spending Account
A Flexible Spending Account (FSA) allows you to use pre-tax dollars to pay for qualified health or dependent day care expenses. You contribute tax-free dollars into an account each pay period and then reimburse yourself out of that account for qualifying expenses. These accounts are permitted by the Internal Revenue Services (IRS) and are governed by strict IRS code regulation.
Dependent Care FSA
The Dependent Care FSA allows you to set aside pre-tax money for eligible dependent day care expenses so you and/or your spouse can work, look for work or attend school full-time. You may contribute up to $5,000 a year (up to $2,500 a year if married and filing separately) to the Dependent Care FSA.
Health Care FSA
The Health Care FSA allows you to set aside pre-tax money for eligible medical expenses you would normally pay using personal funds, for you, your spouse or eligible dependents. In 2025, you may contribute up to $3,300 a year to your Health Care FSA.
Benefits Fair
Accident Insurance
The Voya Insurance Protection Plan can pay for expenses resulting from a covered accident or accidental dealth and dismemberment not covered by your medical plan.
This benefit can complement your medical and disability insurance to help you pay for unexpected or common costs such as your medical deductible, coinsurance, emergency room visits, physician office visits and hospital charges. This coverage is available to purchase for yourself and dependents.
Accident insurance is an extra layer of protection and an affordable way to supplement the additional expenses associated with your injuries, treatments and services.
Critical Illness Insurance
While major medical insurance may pay for a good portion of the costs associated with an illness, there are lots of expenses that are just not covered — from deductibles and copays to living expenses. With a critical illness policy, you can rest assured you will be protected from extreme financial burdens in the event of severe illness or injury.
The voluntary critical illness coverage is designed to help offset the financial effects of a catastrophic illness with a lump sum benefit if you are diagnosed with a qualified serious illness.
Critical illness insurance coverage can help pay for expenses such as rent, mortgage or other daily living expenses, as well as health-related expenses not covered by major medical insurance.
Hospital Indemnity
If you are admitted to a hospital, it doesn’t take long for the out-of-pocket costs to add up. WakeMed’s Hospital Indemnity Insurance through Voya pays benefits directly to you if you are admitted into a hospital for care or childbirth. Benefits are paid even if you have other coverage.
You receive a benefit as soon as you are admitted and then an additional benefit based on the number of days you are confined to the hospital. The benefit increases if you are admitted and confined to an intensive care unit. The following are covered: first-day hospital confinement, daily hospital confinement, daily Intensive Care Unit confinement, and hospital observation/short stay.
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Disability
Disability insurance coverage is insured by Lincoln Financial and provides income protection for a portion of your regular income if you are injured or become ill and are unable to work for an extended period of time.
Short-Term Disability
Full-time and part-time employees may enroll in STD coverage. STD insurance provides 60 percent replacement of base salary, not to exceed $1,500 per week, beginning on the 16th day of an approved qualifying disability and continuing through the 90th day of the disability period.
Long-Term Disability
WakeMed pays the cost of this benefit for full-time employees; however, you must be employed for 12 consecutive months to file for LTD benefits. Part-time employees may elect to purchase this coverage.
LTD insurance provides 60 percent replacement of base salary, not to exceed $15,000 per month, beginning on the 91st day of an approved qualifying disability. Benefits are taxable when received. The duration of benefits (in years) will be limited based on your age at the time of disability. Taxes are paid on the benefit if it is actually received.
All full-time employees including full-time weekend option nurses. Excluding physicians, managers, directors, vice presidents, executives, WakeMed Travel Agency clinical staff, and temporary, leased or seasonal employees.
All regular part-time employees including part-time weekend option nurses. Excluding physicians, managers, directors, vice presidents, executives, WakeMed Travel Agency clinical staff, and temporary, leased or seasonal employees.
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Legal and ID Protection
Identity theft protection is an essential benefit that helps safeguard your personal and financial information from fraud and unauthorized use.
WakeMed’s identity theft protection services offer comprehensive monitoring of your credit reports, financial accounts, and personal information to detect any suspicious activity. In the event of a breach, these services provide immediate alerts, allowing you to take swift action to prevent further damage. Additionally, you receive assistance with resolving any issues that arise, including help with filing reports, managing communications with creditors, and restoring your identity.
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Life Insurance
Life insurance provides a tax-free payout that protects your family’s financial health in the event of death. This money replaces the income you provided and can be used for anything — funeral expenses, living expenses, mortgage payments, and even everyday bills and expenses.
Basic Life Insurance
WakeMed provides you with one times your projected annual base salary up to $1 million dollars in term life insurance and accidental death and dismemberment (AD&D) insurance coverage (up to age 70). Coverage is available for full- and part-time employees. There is no cost to you; coverage is completely paid for by WakeMed.
Supplemental Life Insurance
Supplemental life insurance is available for purchase in increments of 1, 2, 3 or 4 times your projected base annual salary in term life insurance and AD&D coverage — not to exceed $1 million in total supplemental life insurance coverage.
What is the Cost?
To determine the cost of supplemental life insurance, first determine the rate you wish to purchase life insurance (1, 2, 3, or 4 times your projected salary). Multiply your salary by that number and round to the nearest 1,000. Divide by 1,000 and multiply that number by the cost-per $1,000 for the appropriate age range. This will provide your per-month cost. To determine pay period cost, multiply the per-month cost by 12 then divide by 26.
Dependent Life Insurance
WakeMed offers you three levels of dependent term life insurance. You may elect coverage for your legal spouse and dependent children to age 26. You, the employee, are automatically the beneficiary for any level of dependent life coverage you choose. Dependent life insurance is not available for spouses employed at WakeMed unless the spouse is casual status.
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Additional Benefits from Lincoln Financial
WakeMed is proud to work with Lincoln Financial to offer you additional services that can help with life's good times and bad times.
TravelConnect
The Lincoln TravelConnect® services provide peace of mind and support to make travel less stressful. If you have life and/or accidental death and dismemberment insurance, you and your loved ones can rely on TravelConnect® services 24/7.
When you're more than 100 miles away from home and face an emergency, you'll receive dedicated assistance. TravelConnect® offers the following benefits:
- Organizing travel arrangements for emergency evacuation to a medical facility if you're injured
- Managing travel logistics for your companion and/or dependent children, including transportation expenses and accommodations with a qualified escort
- Planning and covering the costs of a safe evacuation due to natural disasters, political unrest, or security threats
- Arranging transportation for a deceased traveler
- Providing emergency pet boarding and/or arranging the return of pets and vehicles.
- And More!
Lincoln Funeral Prep
Lincoln FuneralPrep is an online portal that offers a wide range of resources to assist with both pre-planning and at-need planning, available to you 24/7.
Pre-Planning Help: It is highly beneficial to plan ahead for the sake of your family. Even a simple plan can have a significant impact. FuneralPrep not only provides pre-planning resources but also connects you with funeral planning professionals who can offer expert guidance and advice.
As-Needed Assistance: During the difficult time of grieving the loss of a loved one, dealing with funeral arrangements can be overwhelming. Lincoln FuneralPrep is here to help with at-need planning. It understands that you are facing more than just a life insurance claim. FuneralPrep aims to alleviate the stress and uncertainty of making quick decisions during such an emotional period.
LifeKeys
Even with thorough planning, unforeseen challenges can arise.
However, you can find comfort in knowing that assistance and support are readily available through LifeKeys® services offered by Lincoln Financial Group.
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WakeMed Retirement Savings Plan:
The WakeMed Retirement Savings Plan (RSP) is administered by Fidelity Investments and allows you to save for retirement by making voluntary pre-tax or after-tax contributions to the plan. WakeMed also makes an automatic base contribution for each employee and provides employer matching for additional contributions. Contributions to the RSP are done through payroll deduction each pay period (26 times per year). You may start, stop or change your contributions to the RSP at any time. Employees may be eligible to contribute up to 75 percent of eligible earnings (not to exceed contribution limits set by the IRS) to the RSP on a pre-tax basis each year. For more information log on to Fidelity NetBenefits at www.netbenefits.com/atwork.
WakeMed Contributions
In addition to any personal contributions you make to the RSP, WakeMed automatically makes contributions equal to three percent of your salary, up to contribution limits set by the IRS. The three percent base contribution is made each pay period regardless of whether or not the employee elects to contribute to the RSP. WakeMed also matches employee contributions to the plan, up to the equivalent of three percent of your salary, up to contribution limits set by the IRS. For every one dollar ($1) you contribute, WakeMed will match 50 percent (50 cents on the dollar) of the first six percent of salary you contribute. You are vested and own 100 percent of the WakeMed-contributed funds once you have completed three years of vested service with at least 1,000 hours worked in each calendar year. Your personal contributions always belong to you.
Roth Contributions:
A Roth contribution to your RSP allows you to make after-tax contributions and take any associated earnings completely tax free at retirement—as long as the distribution is a qualified one. A qualified distribution, in this case, is one that is taken at least five tax years after your first Roth 403(b) contribution and after you have attained age 59½, or become disabled or die. For more information log on to Fidelity NetBenefits at www.netbenefits.com/atwork.
Fidelity also offers a NetBenefits® mobile app to access your account virtually at any time. With any questions or assistance, contact Fidelity at 800-343-0860 (Monday – Friday 8:30 am to midnight, excluding holidays).
Retirement Education
Fidelity Workplace Financial Consultants are available and can help with enrollment, asset allocation, retirement planning and other questions you have about the plan. To schedule a complimentary appointment, call 800-642-7131 or visit https://fidelity.com/schedule.
Pension Plan:
Effective December 31, 2010, WakeMed froze the pension plan. Therefore, no new participants can enter the plan as of that date and no additional contributions will be made into this plan other than those required to keep the plan funded. Vested employees continue to earn interest credit based upon the one-year Treasury Bill rate and may receive a benefit when retiring after age 55. In-service withdrawals are available for active employees who are vested and are age 65 or older. Vested employees who end employment with WakeMed will receive a letter within 90 days of your termination date indicating your balance in the plan and, if eligible, options for distribution. For more information, contact Willis Towers Watson at 866-822-6304 or visit https://eepoint.com/wkm.
Retiring or Leaving WakeMed?
Call the Human Resources Retirement Specialist at 919-350-6904
Please View Additional Documents Regarding Your Retirement Plan
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Bright Horizons
When you have the right support, everything else falls into place.
Introducing Bright Horizons®, education and care benefits
that help you take care of those who matter most.
The best early education and child care
Infant through kindergarten prep programs at Bright Horizons centers help your child learn by asking questions, trying new things, and even making mistakes. It’s all part of becoming their best selves.
Family care whenever you need it
Whether you have a planned need or the unexpected happens, book trusted Bright Horizons Back-Up Care™ in centers nationwide. Or, book in-home care for your child and adult or elder loved ones.
A fun solution for no-school days
Designed with kids in mind, local day camp options and events near you are the perfect go-to with exciting activities including STEM, fitness, crafts, and more. Plus, you can book through back-up care.
KinderCare
WakeMed is proud to partner with KinderCare to offer employees preferred child care rates at locations throughout the Triangle.
KinderCare is focus on keeping your kids safe, Contact 888-525-2780 or www.kindercare.com to learn more!
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WakeWell Rewards
WakeWell Rewards encourages and provides incentives for WakeMed
employees who take steps toward a healthier life. WakeWell Rewards is designed to build a culture of health throughout our organization by
providing an annual “snapshot” of your health status and connecting
you with resources that are available to improve it.
In 2024, employees enrolled in WakeMed’s medical plan who participated in WakeWell Rewards had the opportunity to earn up to $500 in a Healthy Rewards Account (HRA) for their 2025 medical expenses. Employees who joined the WakeMed medical plan October 1, 2024, or later, are not eligible for the 2025 HRA contribution; however they can participate in WakeWell Rewards in 2025 to earn the 2026 WakeWell Reward.
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Employee Mental Wellness
We know mental health matters - how we think, feel, and act affects our everyday mood, physical health, how we interact with others, and life experiences. We're excited to announce that Lyra will provide confidential mental health coaching, therapy and self-care resources!
The benefit is available for free to all employees and immediate family members.
With Lyra Health, you and your eligible dependents will receive:
- Unlimited access to on-demand self-care tools and resources
- 6 free and confidential therapy or mental health coaching sessions for you and each of your eligible family members, including children (regardless of whether or not they are enrolled in WakeMed's medical plan)
- Appointments within two days and the opportunity to select from in-person and virtual options
- Expert providers with diverse backgrounds across race, gender, identity and culture
- Easy online appointment booking via the Lyra Health mobile app or online
24/7/365 General Support: (833) 824-9070
Live Chat: 9am - 11pm ET M-Th, 9am - 9pm ET Fr
Email: care@lyrahealth.com
Responses within 1 business day
Schedule a call: We'll call you at a convenient time
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Paid Days Off (PDO)
Benefits-eligible employees accrue PDO hours each pay period for holiday, vacation, personal and sick time. The accrual is based on length of service since your most recent hire date, and your assigned work hours. You may begin using PDO upon successful completion of the 90-day orientation period.
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Required Notices
