2025 Pay Bands | |
Major Medical Rate Class | Associate Hourly Rates |
Rate Class 1 | $7.25 - $13.99 |
Rate Class 2 | $14.00 - $19.99 |
Rate Class 3 | $20.00 - $29.99 |
Rate Class 4 | Over $30.00 |
U.S. Associates have access to a robust benefits package that allows you to choose the options that are the best fit for your needs. TrueBlue pays the full cost of some benefits, you and TrueBlue share the cost of some benefits, and you pay the full cost of some benefits.
Our benefits website includies important information including our benefits summary, plan documents, provider search directories, health and wellness resources and more.
Guides and Resources:
We connect people and work. Ever since our first office opened more than 25 years ago, TrueBlue has been committed to putting people to work and helping change lives. Whether our client is a small business on Main Street or a Fortune 500 company, we work equally hard to find the people to help them be successful.
The way the world works has changed dramatically over the past quarter century. Across the globe, the key challenge is finding the right talent to do the job. That’s why TrueBlue has also changed by broadening our specialized service offerings, reaching more markets, and offering greater technology and innovation that works to the benefit of our clients and workers.
We believe there is a solution to every problem. By being innovative and working together, we can find new ways to get results.
We believe in what we do, are committed to doing good, and will go above and beyond the call of duty for our clients and workers.
We empower our people to take personal responsibility and make an impact.
We listen and learn from each other, embrace diverse views and experiences, and know that finding successful solutions comes from working together.
We are true to who we are and what our clients need.
Phone: 253-680-8443 | Email: associatebenefits@trueblue.com
Eligibility/Enroll
New Employees
You are eligible to enroll in our benefit plan options, except for the Major Medical plan, which has eligibility requirements. You must enroll within 30 days of receiving your first paycheck. Please wait to enroll until the week after receiving your first paycheck so your eligibility can be processed. Call (888) 583-7575 or click the button below to schedule an appointment with a benefits counselor. Be sure to have full names, Social Security numbers, dates of birth, home addresses and phone numbers available for all individuals you are enrolling.
If you have been rehired, you will have the opportunity to enroll again after a consecutive 13+ week break if all eligibility requirements are met. Please email associatebenefits@trueblue.com for more information.
After four missed premiums, your benefits will be terminated retroactively to the end of the month where payment had been received, unless you are on an approved leave of absence (up to 12 weeks). If you are on an approved leave of absence, you must reach out to the Benefits department to make payment arrangements so that your benefits do not get terminated. For less than four consecutive missed premiums, TrueBlue will take arrears from your paycheck.
Eligibility
Major Medical Plans
Variable Hour Associates
The majority of our associates will be classified as variable hour associates at the time of assignment. To be eligible for the Major Medical Plan, you must meet the ACA full-time eligibility requirements:
Non-Variable Hour Associates
You are eligible after receiving your first paycheck. If you are a non-variable associate and eligible to enroll in the Major Medical Plan, it will be a plan enrollment option when you go to enroll.
All Other Benefits
Associates are eligible for the Minimum Essential Coverage (MEC) and Fixed Indemnity Medical Plans, as well as the Dental Plan, Vision Plan, the Critical Illness, Accident, Hospital Indemnity, Life and Accidental Death and Dismemberment (AD&D) Plans, Short Term Disability (STD) Insurance, Cancer Guardian Coverage, ID Theft Protection Plan, Farmers Auto & Home, MetLife Legal Plan and the LifeMart Associate Discount Program with some exceptions/important notes:
Qualified Life Events (QLE)
Once benefit elections are made, you will not be able to change them until the next open enrollment period, unless you have a qualified life event change of status. Examples of qualified life events (QLEs) are listed below:
Additional Notes
Documentation for Qualifying Events and Dependents
TrueBlue reserves the right to require documentation of dependent eligibility including but not limited to, birth and marriage certificates, adoption papers and guardianship documents. Associates will be required to reimburse the plan for any benefits paid by the plan for a dependent at a time when the dependent did not satisfy these conditions. It is the Associate’s responsibility to notify TrueBlue if a dependent no longer qualifies so appropriate COBRA notices may be sent.
For more information or questions on your benefits, contact a member of our benefits team.
Phone: 253-680-8443 | Email: associatebenefits@trueblue.com
Major Medical Insurance
Medical Insurance Plans
Telemedicine
Marketplace Insurance
Medicare Benefits
The following Major Medical Plans are available to employees who meet the eligibility criteria detailed on the Eligibility/Enroll Page.
Major Medical Plan
Carrier: United Healthcare
Website: www.myuhc.com
Phone: 833-822-7259
Group: 923468
This plan offers comprehensive medical coverage to associates who meet certain requirements. It provides 100% coverage for preventive services (not subject to the deductible). It also provides 100% coverage for non-preventive services after the deductible is met and has an unlimited lifetime maximum. Covered services include physician office visits, emergency room visits, diagnostic tests, hospital stays, surgical procedures and prescription drugs.
Associates have access to the Choice Plus Network for both physicians and facilities, with over 1,120,000 providers and 5,700 hospitals nationwide. You will pay less for care when you receive services in the Choice Plus Network because these providers discount their fees.
After four missed premiums, your benefits will be terminated retroactively to the end of the month where payment had been received, unless you are on an approved leave of absence (up to 12 weeks). If you are on an approved leave of absence, you must reach out to the Benefits department to make payment arrangements so that your benefits do not get terminated. For less than four consecutive missed premiums, TrueBlue will take arrears from your paycheck.
Puerto Rico residents are not eligible to enroll in the Major Medical plan.
Enhanced Major Medical Plan (HSA-qualified)
Carrier: United Healthcare
Website: www.myuhc.com
Phone: 833-822-7259
Group: 923468
Like the Major Medical Plan, this plan offers comprehensive medical coverage to associates who meet certain requirements, provides 100% coverage for preventive services (not subject to the deductible), has an unlimited lifetime max and accesses the Choice Plus Network. In comparison to the Major Medical Plan, it provides 80% coverage for non-preventive services after the deductible is met. This plan also has lower individual and family deductibles, which reduces your first dollar costs.
If you enroll in this plan, you are eligible to open a Health Savings Account (HSA) at a financial institution of your choice. An HSA is a tax-advantaged account paired with your medical plan allowing you to set aside money on a tax-free basis to pay for medical, dental and vision expenses throughout the year or in the future.
After four missed premiums, your benefits will be terminated retroactively to the end of the month where payment had been received, unless you are on an approved leave of absence (up to 12 weeks). If you are on an approved leave of absence, you must reach out to the Benefits department to make payment arrangements so that your benefits do not get terminated. For less than four consecutive missed premiums, TrueBlue will take arrears from your paycheck.
Puerto Rico residents are not eligible to enroll in the Enhanced Major Medical plan.
Deductions for these benefits will be made pre-tax.
2025 Pay Bands | |
Major Medical Rate Class | Associate Hourly Rates |
Rate Class 1 | $7.25 - $13.99 |
Rate Class 2 | $14.00 - $19.99 |
Rate Class 3 | $20.00 - $29.99 |
Rate Class 4 | Over $30.00 |
One Pass Select is a subscription-based fitness and well-being program that supports a healthier lifestyle. One Pass is a total health solution, including digital fitness options and grocery delivery subscriptions. The program offers:
Lower cost gym options compared to retail gym memberships with no long-term contracts or annual gym registration fees
Members are not limited to 1 gym: Flexible fitness choices and multi-location access through a network of more than 17,000 gyms and boutique studios nationwide and thousands of flexible digital classes
A convenient digital experience with easy access to browse participating gyms
Ability to add family members (18+) at a 10% monthly discount for each family member
Ability to move and switch tiers monthly as needed
Gym membership comes with free delivery service from Instacart
Available to members on a UHC Medical Plan
One Pass Membership is simple to join and to set up - Go to OnePassSelect.com to get started!
Prescription Drug Coverage
Carrier: United Healthcare
Website: www.myuhc.com
Phone: 833-822-7259
The Major Medical Plan and the Enhanced Major Medical HSA Plan include prescription drug coverage through the United Rx National Network. When you use in-network pharmacies, prescriptions are 100% covered after you meet the deductible. There are more than 35,000 in-network pharmacies nationwide, including most chain and independent pharmacies. Prescriptions are not covered at out-of-network pharmacies.
Health Maintenance Organization (HMO) - Hawaii Residents Only
Hawaii residents have access to an HMO plan that provides coverage for in-network providers only. Your care is managed by a Primary Care Physician (PCP) chosen at the time of enrollment. If you require a specialist, outpatient procedure, or hospitalization, your registered PCP must refer you. There are no out-of-network benefits.
Carrier: MeMD
Website: patient.memd.me
Associates, spouses and dependent children have access to medical and behavioral health telemedicine virtual visits. MeMD provides a convenient and less costly alternative to ER and urgent care visits that helps you contact a medical provider or therapist by app, phone or online 24/7. All medical care is provided by US-licensed professionals including board-certified physicians, physician assistants and nurse practitioners. Talk therapy services with licensed therapists and psychiatrists are available in as little as 24 hours from your initial appointment request.
Service costs:
Carrier: GoHealth
Website: www.gohealth.com/states/
Phone: 855-644-8900
Did you miss the opportunity to enroll in coverage through TrueBlue or are you interested in health insurance plan options outside our standard associate benefit plan offers? We have facilitated access to the marketplaces so you now have the ability to shop for medical, dental, vision and ancillary coverage through GoHealth.
Please note that the GoHealth plan options are not connected with TrueBlue, meaning that all agreements and premium payments will be between you and GoHealth only.
Carrier: GoHealth
Phone: 888-380-0785 (TTY 711)
Are you ready for Medicare? Reach out to our new Medicare partner, GoHealth. GoHealth is a leading Medicare marketplace dedicated to helping cut through the confusion and get you enrolled in a Medicare Advantage, Prescription Drug (Part D), or Medicare Supplement plan with benefits and coverage that meets your needs.
Call today to complete your comprehensive Medicare Benefits Review. The call and the consultation are free, with no obligation to enroll.
GoHealth is not endorsed or sponsored by any government entity. We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
Other Medical Insurance
Medical Insurance Plans
Minimum Essential Coverage (MEC) Plan
UnitedHealthcare FlexWork® Preventative Limited Medical MEC Plan
Carrier: UnitedHealthcare
Website: flexwork.uhc.com (members only)
Phone: 1-855-895-2401
Group: Group: 7800-137
The FlexWork Limited Medical MEC Plan provides coverage for required Affordable Care Act (ACA) services with access through the nationwide Choice provider network. As a FlexWork member you can access the provider and pharmacy directories through the member portal at flexwork.uhc.com.
The MEC Plan does not satisfy state coverage requirements in Massachusetts. Puerto Rico and Hawaii residents are not eligible to enroll in the Minimum Essential Coverage (MEC) plan.
MEC Plan Rates
MedCents Consumer Advocacy
MedCents Consumer Advocacy may be able to help with non-covered medical bills with your UnitedHealthcare FlexWork Limited Medical MEC Plan.
What is balance billing?
Balance billing is the difference between the amount your network provider charges and the amount the plan will pay. Some reasons you may receive a balance bill include:
You have exceeded the annual visit limit allowed by the plan
You owe more than your FlexWork benefit plan covers for an in patient hospital stay
You receive care from an out-of-network provider
MedCents Consumer Advocacy is easy to access. Log into the flexwork.uhc.com member portal or call the service number on the back of your ID card.
Prescription Drug Coverage
Carrier: Optum Perks Drug Card
Website: perks.optum.com/trueblue
Group: 3672SDF
The Optum Perks Drug Card provides prescription drug savings by helping you identify affordable options. The card is preactivated and can be used right away at your local pharmacy. There are no deductibles, fees or forms to complete and everyone qualifies, including your entire household.
Prescription Cost Transparency Tool
Carrier: GoodRx
Website: www.goodrx.com
GoodRx is a no-cost solution that provides medication cost transparency and helps you save money on your prescriptions. Visit the website and enter in your prescription information and within seconds you will be offered the best prices from various pharmacies near your zip code. You can also use the mobile app to access savings while on the go.
Dental & Vision Insurance
What you'll find on this page:
Dental Insurance
Carrier: United Healthcare
Website: www.myuhc.com
Phone: 833-822-7259
Group: 922133
Preferred Provider Organization, Choice Plan (PPO)
This dental plan allows the flexibility to select any dentist in-network or out-of-network, but if you stay in network, you’ll pay less. Dental coverage focuses on preventive and diagnostic procedures in an effort to avoid more expensive services associated with dental disease and surgery. The type of service or procedure received determines the amount the plan will cover for each visit. Each type of service fits into a class of services according to complexity and cost.
Puerto Rico residents are not eligible to enroll in the Dental plan.
Associate Rates
Deductions for these benefits will be made pre-tax.
Vision Insurance
Carrier: United Healthcare
Website: www.myuhc.com
Phone: 833-822-7259
Group: 922133
Vision insurance helps offset the cost of routine eye exams and also helps pay for vision correction eye wear like eyeglasses and contacts that may be prescribed by an eye-care provider. You’re eligible for an eye exam and lenses or contact lenses every 12 months. You're eligible for new frames every 24 months. Out-of-network providers will only offer you an allowance towards your vision services.
Puerto Rico residents are not eligible to enroll in the Vision plan.
Associate Rates
Deductions for these benefits will be made pre-tax.
Life & Disability Insurance
Life and Accidental Death & Dismemberment (AD&D) Insurance
Carrier: Aflac
Website: www.aflacgroupinsurance.com
Phone: 800-433-3036
Group: 26154
Life and accidental death and dismemberment (AD&D) insurance helps ease your loved ones’ financial burden. Your designated beneficiary will receive a financial benefit if you pass away from a covered accident or illness or become dismembered due to a specifically covered accident.
TrueBlue offers two plan options with varying benefit levels for Associates, spouses and children.
Low Plan:
High Plan:
Low Plan Rates
High Plan Rates
Short-Term Disability Insurance: High Plan
Carrier: Voya
Website: www.voya.com
Phone: 877-236-7564
Group: 717690
If you become ill or suffer an injury that prevents you from working, short-term disability insurance replaces a portion of your income for a defined time. Starting on the 8th day of continuous illness or injury, you will receive a $400 weekly lump sum for up to 26 weeks. Coverage includes disability due to pregnancy and childbirth.
Short-Term Disability Insurance: Low Plan
Carrier: Voya
Website: www.voya.com
Phone: 877-236-7564
Group: 717690
If you become ill or suffer an injury that prevents you from working, short-term disability insurance replaces a portion of your income for a defined time. Starting on the 8th day of continuous illness or injury, you will receive a $200 weekly lump sum for up to 26 weeks. Coverage includes disability due to pregnancy and childbirth.
Leave of Absence Process
If you are going out on leave for a serious health condition for yourself or a family member, email leaveadmin@trueblue.com or leave a voicemail at (253) 573-5484.
Additional Benefits
Fixed Indemnity Supplemental Medical Plan
Carrier: Voya
Website: www.voya.com
Phone: 877-236-7564
Group: 717690
These plans provide affordable coverage through a fixed daily benefit payment for covered services including doctor visits, lab tests, x-rays, annual physicals, preventive care and telehealth visits. Fixed Indemnity Plans can be combined with the MEC Plan to provide benefits when you are sick or injured.
Fixed Indemnity Plans are not traditional major medical healthcare plans. They are reimbursement plans that require the Associate to submit receipts for services provided to Voya in order to get reimbursed for services such as doctor's appointments, emergency room visits, etc. Associates will not get an ID card from Voya for these plans.
Accident Insurance
Carrier: Voya
Website: www.voya.com
Phone: 877-236-7564
Group: 717690
Accident insurance pays cash to help with out-of-pocket expenses when an accident occurs. You or your designated beneficiary will receive a benefit to help ease the financial burden if you suffer an accident or pass away from a covered accident or illness. Covered expenses include emergency room treatments, stitches, crutches, injury-related surgeries and more. Any benefits you are eligible to receive are payable without regard to your medical coverage. When you submit a claim, the approved benefit will be paid directly to you and can be used however you want.
TrueBlue offers two accident insurance plans that cover associates, spouses and children - a Low Plan and a High Plan.
Low Plan Rates
High Plan Rates
Critical Illness Insurance
Carrier: Voya
Website: www.voya.com
Phone: 877-236-7564
Group: 717690
If you are diagnosed with a serious illness, you will have many concerns including how you will manage the cost of your care. Even if you have a comprehensive health insurance plan, there are some expenses that won’t be covered. Critical illness insurance provides a lump-sum payment upon diagnosis of certain covered illnesses or conditions to use any way you want to help cover the extra cost of treatment, child care, mortgage, car payments and other expenses that may arise from a critical illness.
TrueBlue offers two critical illness insurance plans that cover associates, spouses and children - a Low Plan and a High Plan.
Low Plan Rates
High Plan Rates
Hospital Indemnity Insurance
Carrier: Voya
Website: www.voya.com
Phone: 877-236-7564
Group: 717690
Hospital indemnity insurance can complement your medical coverage by helping to ease the financial impact of a covered stay at an eligible hospital, critical care unit or rehabilitation facility. Typically, a flat amount is paid for admission and a per daily amount is paid for each day of a covered stay, starting from the very first day. As with accident insurance, any benefits you are eligible to receive are payable without regard to your medical coverage. When you submit a claim, the approved benefit will be paid directly to you and can be used however you want.
Associates are not permitted to enroll in the Fixed Indemnity plans and the Hospital Indemnity plan simultaneously.
Cancer Detection
Carrier: Genomic Life (formerly Cancer Guardian)
Website: www.genomiclife.com
Phone: 844-694-3666
Group: TRAS-CGx-2021-0814
Cancer detection coverage is an innovative approach that gives you and your family members peace of mind for the future. Genomic Life identifies your genetic risk in advance and addresses the challenges presented when dealing with cancer and other diseases. Should you or your family member face a cancer diagnosis, our cancer services team will provide personalized support throughout the course of treatment including nurse advocacy, comprehensive genomic profiling, peer-to-peer physician consults, expert pathology reviews and more.
Identity Protection
Carrier: Aura
Website: www.aura.com
Phone: 833-552-2123
Protect yourself and loved ones with advanced identity monitoring through identity protection insurance. In today’s digital era, data is our most valuable resource and at times, falls into the wrong hands. Plan features include identity monitoring, credit monitoring, suspicious activity alerts, 24/7 customer support and more.
Employee Assistance Program
Carrier: ComPsych Guidance Resources
Website: www.guidanceresources.com
Web ID: MY5848i
Phone: 877-533-2363
Employees and immediate family members have access to a professional counseling and referral service designed to help you with your personal, family and job issues. Support includes confidential counseling, legal support, financial resources, work/life solutions, health care navigation and more. It's free, voluntary and strictly confidential.
For verification purposes, you will have to confirm you are an employee of TrueBlue when calling ComPsych for services.
Auto & Home Insurance
Carrier: Farmers
Website: www.myautohome.farmers.com
Phone: 800-438-6381
This program helps you save money on auto and home insurance with group discounts and convenient payment options.
You can save an average of $586 on auto insurance by enrolling. Farmers offers auto, recreational vehicle (RV), boat, personal excess liability protection and home insurance to protect your most valuable assets. Farmers offers a range of insurance solutions to balance costs with employees needs.
To get a quote, call and use the code ECD or visit the website and use the code Trueblue Associates.
Legal Plan
Carrier: MetLife
Website: www.legalplans.com
Phone: 800-821-6400
This benefit provides you with convenient, professional legal counsel. It covers some of the most frequently needed personal legal matters such as general phone advice and office consultations, wills and estate planning, document review and preparation, home and real estate matters, debt and identity theft matters, family law and eldercare.
Enroll today for only $25 per month.
Associate Discount Programs
Carrier: LifeMart
Website: discountmember.lifecare.com
Registration Code: trueblue
Carrier: MyLife Savings Marketplace (formerly Tickets-At-Work)
Website: trueblue.savings.workingadvantage.com
Your work-life balance and general well-being are as important to us as the work you contribute. That is why we are excited to offer you these savings marketplaces.
Access national and local discounts on the brands you know and love. Browse deals for child and senior care services; gyms and nutrition plans; automotive services and care rentals; travel and hotels; computers and cell phones; theme parks or movie tickets and restaurants-even grocery coupons!
Plan Documents/Notices
Associates can access current compliance notices below. This library will be updated as new notices become available.
Illinois Consumer Coverage Disclosure Act - Per the requirements of the Illinois Consumer Coverage Disclosure Act, it is our obligation to inform you of our medical plan offerings in comparison to the state of Illinois’ list of essential health insurance benefits. This allows you to make informed decisions about whether coverage through your employer or in the individual market will best meet your needs. Each medical plan that is available in Illinois is disclosed on the following pages. For more information on Illinois’ essential health benefits, you may click here.
Important information regarding 1095-C forms – for U.S. Employees and Associates
You should receive a 1095-C if you:
Not everyone will receive a 1095-C
FAQs
When and how will I get my form?
If it has been more than 90 days since you have accessed the site, you may need to reset your password. Do this by clicking "Forgot Password".
For new users: you must opt in by January 15th. The company code is 10657.
Can I access my form in Oracle?
Why is there a dollar amount in line 15?
Do I need my 1095-C to file my federal income tax return?
What do the different codes mean?
NOTE: California, New Jersey, Rhode Island, Massachusetts, and Washington, D.C. have their own individual health insurance mandates requiring qualifying health coverage. If you resided in any of these states or district during the year, please check your state or district's requirements.
What if I still have questions?
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