IN-NETWORKBENEFITS |
$5,000/$10,000 PLAN |
$7,500/$9,100 PLAN |
Deductible |
$5,000 Single $10,000 Family Embedded Deductible |
$7,500 Single $9,100 Family Embedded Deductible |
Coinsurance |
You pay 0% |
You pay 0% |
Out of Pocket Maximum |
$5,000 Single $10,000 Family |
$7,500 Single $9,100 Family |
Preventive Office Copay |
Covered at 100% |
Covered at 100% |
Office Visit CopayPCPSpecialistUrgent Care |
Deductible then 0% coinsurance
|
Deductible then 0% coinsurance |
TelehealthUse the Teladoc® app 24/7 |
$54 per visit (subject to change) |
$54 per visit (subject to change) |
Emergency Room Copay |
Deductible then 0% coinsurance |
Deductible then 0% coinsurance |
Prescription DrugDeductibleCost Per Tier |
Deductible then:
Tier 1: 0% coinsurance Tier 2: 0% coinsurance Tier 3: 0% coinsurance Tier 4: 0% coinsurance |
Deductible then:
Tier 1: 0% coinsurance Tier 2: 0% coinsurance Tier 3: 0% coinsurance Tier 4: 0% coinsurance |
SUPPORTWORKS
WELCOME TO YOUR BENEFITS PORTAL
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
HOW TO ENROLL
We partner with Rippling to simplify the enrollment process! With Rippling you can:
-
Enroll or re-enroll
-
Make changes to your benefits
-
Add or remove dependents
-
Enroll in flexible spending account(s)
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits portal whenever you or your family members have questions or want to review your benefits.
Unlock Benefits Clarity
Monthly Minute Communications Library
Ever feel lost in the world of employee benefits? We know it can be confusing. Our Monthly Minute communications library and your company's Benefits Education video library provide clear, concise information to help you understand your valuable benefits package.
Qualifying Life Events (QLE)
This is a change in your situation - like getting married, having a baby, or losing health coverage - that may allow you to enroll in health insurance outside the yearly Open Enrollment Period.
Preventive Care
This step can help prevent future health concerns and lower health insurance costs. Learn more about what's covered and what isn't.
Additional Coverage
Coverage at your fingertips - Home, Auto, and More! Get agent recommendations based on your needs.
Approaching Retirement?
Understanding how Medicare works-and how it compares to your current coverage-can help you make informed decisions.
Benefits Questions?
Our Benefits Staff is Here to Help
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team!
A team member will respond within 24 hours.
Monday - Friday | 7:30 a.m. - 5:00 p.m., Central Time (CT)
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Welcome
New Hires
What You Need To Know
Enrollment in benefits can be one of the most important decisions you will make this year.
Take time to review your benefits information.
Attend benefit enrollment meetings.
Ask questions when you do not understand.
ELIGIBILITY
Most benefits are effective the first day of the month following 30 days of employment.
The enrollment deadline is the last day of the month before your effective date (unless noted).
Enrollment requests must be received by Human Resources within 30 calendar days following the date of the event.
DEPENDENT ELIGIBILITY
Your eligible dependents include:
-
Your legal spouse;
-
Married or Unmarried dependents who are:
-
Your natural, adopted, legal guardianship and/or stepchildren from birth until the end of the month in which they reach the age of 26, regardless of whether they are eligible for another group health plan as an employee.
CHANGES
Changes to your benefits enrollment can only be made:
-
At the time of hire
-
During the annual enrollment period
-
January 1 effective date
-
-
Due to a Qualifying Life Event
Qualifying Life Events (QLE) include:
-
Marriage
-
Divorce / Legal Separation
-
Birth of a child
-
Adoption of a child
-
Loss of other employer-sponsored coverage
-
New election of other employer-sponsored coverage
RESOURCES
The Plan Documents & Notices page contains benefit summaries (SBC), summary plan descriptions (SPD), brochures, forms, and applicable applications.
Documents can also be found in Rippling.
ENROLL IN YOUR BENEFITS
EDUCATE YOURSELF
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
MAKE DECISIONS
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Having correct First and Last names on hand is also helpful.
We partner with Rippling to simplify the enrollment process! With Paycom you can:
- Enroll or re-enroll
- Make changes to your benefits
- Add or remove dependents
- Enroll in flexible spending account(s)
NOTE: This site will be available to you on demand all year. Take some time to review this information and return to this benefits portal whenever you or your family members have questions or want to review your benefits.
Benefits Questions?
Our Benefits Staff is Here to Help
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team!
A team member will respond within 24 hours.
Monday - Friday | 7:30 a.m. - 5:00 p.m., Central Time (CT)
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
MEDICAL
MEDICAL BENEFITS
Supportworks is committed to offering a variety of medical benefits that provide generous coverage for employees and their covered dependents. We offer medical plans administered through UMR to fit your budget and needs.
For full plan details, please review the plan documents.
MEDICAL PLANS COMPARISON
WELLNESS RATEPER PAY PERIOD
|
$5,000/$10,000 PLAN |
$7,500/$9,100 PLAN |
Employee |
$86.50 |
$59.50 |
Employee + Spouse |
$221.50 |
$175.50 |
Employee + Child(ren) |
$189.50 |
$160.00 |
Employee + Family |
$303.00 |
$263.00 |
NON-WELLNESS RATEPER PAY PERIOD
|
$5,000/$10,000 PLAN |
$7,500/$9,100 PLAN |
Employee |
$105.50 |
$72.50 |
Employee + Spouse |
$270.50 |
$220.00 |
Employee + Child(ren) |
$231.00 |
$198.00 |
Employee + Family |
$369.50 |
$323.50 |
ANNUAL COMPANYHSA MATCH |
$5,000/$10,000 PLAN |
$7,500/$9,100 PLAN |
Employee |
$500.00 |
$1000.00 |
Employee + Spouse |
$750.00 |
$1250.00 |
Employee + Child(ren) |
$750.00 |
$1250.00 |
Employee + Family |
$1000.00 |
$1500.00 |
For full plan details, please review the plan documents.
Virtual Doctor Visits With Teladoc®
It’s now easier than ever to meet your providers online. All you need is a smartphone, tablet, or computer/laptop to have a successful online doctor visit.
Get the Care You Need,
When You Need It
- Cold and flu
- Sore throats
- Allergies
- Fever
- Urinary tract infections
- Pink eye
- Skin condition
- Bronchitis
- Sinus infections
- Headache
- Other conditions such as mental health (if covered by your health plan)
How to Get Started
Have Your ID Card
Have your UMR Member ID card ready.
Register Or Sign In
Create an account or sign in.
Samaritan Fund Program
For full plan details, please review the plan documents.
Giving You Peace of Mind While You Heal
A serious medical diagnosis brings worry and anxiety. Unfortunately, much of that anxiety stems from the high cost of quality medical care. The Samaritan Fund Program exists to eliminate the financial burden of medical costs while you navigate a difficult journey, giving the peace of mind to heal.
How to Get Started
-
Complete the confidential HIPAA Authorization Form
-
A Samaritan Fund Program representative will contact you
-
If you are eligible and an acceptable plan is found, a formal application will be submitted
-
If accepted, the Samaritan Fund Program will be set up to take care of the expenses associated with your medical care
-
The program will be reassessed annually for eligibility
4 Ways to SAVE on Prescription Drug Costs
Many are feeling the strain of rising healthcare costs. Learn how to alleviate the burden of prescription medication costs and prioritize your health!
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
DENTAL & VISION
DENTAL & VISION BENEFITS
As part of the comprehensive health insurance coverage, we offer Dental and Vision plans administered through Delta Dental and Eyemed. If you have an HSA or an FSA, you can use these funds to cover eligible costs like your deductible or copay.
✨ If you have an HSA or FSA, you can use these funds to cover eligible expenses, such as your deductible or copay.
For full plan details, please review the plan documents.
SERVICES |
ORTHO PLAN |
NO ORTHO PLAN |
Preventive Services |
Covered at 100% |
Covered at 100% |
Deductibles |
$50 Individual/$150 Family |
$50 Individual/$150 Family |
Basic Services |
Covered at 85% |
Covered at 80% |
Major Services |
Covered at 50% |
Covered at 50% |
Annual Maximum |
$1,500 |
$1,500 |
Orthodontic |
Covered at 50% to a lifetime maximum of $3,000 |
Not Covered |
RATEPER PAY PERIOD |
ORTHO PLAN |
NO ORTHO PLAN |
Employee |
$18.00 |
$8.00 |
Employee + 1 |
$32.00 |
$15.00 |
Family |
$52.00 |
$25.00 |
For full plan details, please review the plan documents.
SERVICES |
VISION BENEFIT |
Eye Exam(Once every 12 months) |
$20 copay |
Eyeglass Frames*(Once every 12 months) |
In-network: Member pays 80% of balance over $140 |
Eyeglass Lenses**(Once every 12 months) |
In-network: Single Lined-$25 Bifocal Lined-$25 Trifocal-$25 Lenticular-$25 |
Contact Lenses**(Once every 12 months) |
Conventional In-network: Member pays 85% of balance over $140
Medically Necessary In-network: Plan pays 100% after $0 copay |
COVERAGE LEVEL |
RATE PER PAY PERIOD |
Employee |
$2.28 |
Employee + Spouse |
$4.33 |
Employee + Child(ren) |
$4.56 |
Employee + Family |
$6.71 |
*Charges for lenses, frames, and contact lenses above the available benefit will be the responsibility of the participant.
**Plan allows only lenses or contacts within the calendar year not both.
**Plan allows only lenses or contacts within the calendar year not both.
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
HSA & FSA
HSA & FSA BENEFITS
We offer Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), administered through Rippling. Eligibility in each plan will be based on enrollment. To learn more, watch "HSA vs. FSA."
To learn more about the differences, watch the video, "HSA vs. FSA."
Go deeper and learn the different kinds of accounts and how they differ in eligibility, ownership, and how money can be used. Download the flyer, "HSA vs. FSA vs. DCFSA."
For full plan details, please review the plan documents.
HEALTH SAVINGS ACCOUNT (HSA) |
|
To be eligible you must:*Note: If your eligible dependent is covered under Medicare, you can continue contributing to the HSA |
•Be covered under a High Deductible Health Plan (HDHP) •Not be claimed as a dependent on someone else's tax return •Not maintain a Healthcare FSA •Not be enrolled in Medicare* •Not have received VA benefits within the past three months •Not have a spouse with an FSA plan through their employer |
Maximum contributions |
Single: $4,400Family: $8,750Catch-up: $1,000 (those 55+) |
Pre-tax contributions? |
Yes |
Employer contributions? |
Yes, please refer to the Medical Plans tab to see contributions by plan. |
Availability of funds |
Funds must accumulate before using |
Use it or lose it? |
No, unused funds roll over from year to year |
Can take it with you if you leave the company? |
Yes |
ELIGIBLE EXPENSESBeyond Your Plan Coverage |
|
More common examples |
|
Less common examples |
|
Download the full list from the Internal Revenue Service |
|
Also, try: |
HSAstore.com |
For full plan details, please review the plan documents.
FLEXIBLE SPENDING ACCOUNT (FSA) |
|
Maximum contributions |
Dependent Care $7,500 |
Pre-tax contributions? |
Yes |
Availability of funds |
Funds must accumulate before using |
Use it or lose it? |
Yes, Dependent Care FSA funds are subject to a "use-it-or-lose-it" rule. Because of IRS requirements, unused funds cannot be carried over to the next year or used during a grace period. Be sure to use your account for eligible dependent care expenses before the end of the plan year. |
Can you take it with you if you leave the company? |
No |
ELIGIBLE EXPENSESBeyond Your Plan Coverage |
|
Common examples |
|
Download information on Child and Dependent Care Expenses from the Internal Revenue Service |
|
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
LIFE & SUPPLEMENTAL
LIFE & SUPPLEMENTAL BENEFITS
We offer life, disability, and additional coverage plans through Voya to help you plan for your family's financial security.
For full plan details, please review the plan documents.
EMPLOYER PAID LIFE AND AD&D BENEFIT* |
|
Life and Accidental Death & Dismemberment |
$50,000 |
EMPLOYEE-PAIDLIFE AND AD&D |
BENEFITS |
GUARANTEE ISSUE** |
Employee |
Increments of $10,000 Up to 5 times your annual salary or $500,000 |
New Hire - Guarantee Issue: $160,000
Open Enrollment: New coverage or existing coverage increase over $10k requires an EOI. |
Spouse |
Increments of $10,000 Up to $250,000 to a maximum of 100% of employee elected amount |
New Hire - Guarantee Issue: $50,000 Open Enrollment - Guarantee Issue: $0 |
Children |
$5,000 or $10,000 Maximum of 50% employee amount |
New Hire - Guarantee Issue: $10,000 Open Enrollment - Guarantee Issue: $10,000 |
* 100% of the cost of this benefit is covered by your employer.
** New Hire / Open Enrollment Guaranteed Issue is the amount you can elect before you are required to complete a health questionnaire, otherwise known as Evidence of Insurability (EOI).
For full plan details, please review the plan documents.
DISABILITY BENEFITS |
SHORT-TERM |
Coverage amount |
60% of weekly income Up to $2,000 |
Maximum payment period |
Up to 26 weeks |
Accident benefits begin |
Day 1 |
Illness benefits begin |
Day 1 |
Pre-Existing Limitation |
If you are enrolling for the first time, there is a pre-existing limitation. Injuries or sicknesses that occur within 3 months prior to your effective date will not be covered for 6 months. |
Designate Your Beneficiary(ies)
Choosing beneficiaries is an act of love and foresight. It secures the stability of your loved ones and empowers the causes closest to your heart.
First, collect the information you will need, such as:
-
Full legal name
-
Date of birth
-
Relationship (if applicable)
-
Tax Identification Number (TIN)
-
Social Security Number (SSN)
-
Employer Identification Number (EIN)
-
-
Mailing address
-
Email address
-
Phone number
Then, log in to Rippling to add or change your beneficiary(s).
For full plan details, please review the plan documents.
ACCIDENT INSURANCE BENEFIT |
|
What is it? |
When you have a covered accident, you can receive cash benefits to use however you see fit. |
What is covered? |
Coverage typically includes ambulance services, emergency room visits, intensive care unit confinement, etc. |
COVERAGE LEVEL |
RATE PER PAY PERIOD |
Employee |
$3.87 |
Employee + Spouse |
$6.89 |
Employee + Child(ren) |
$7.53 |
Employee + Family |
$10.55 |
WELLNESS BENEFIT |
|
What is it? |
You may be paid wellness benefit when you or a covered family member submit proof of a covered screening each year, like specific blood tests or cancer screenings, cardiac stress tests, immunizations, school sports exams and more (may vary by state).
A wellness benefit is payable up to a maximum of one time per Covered Person per calendar year. |
Wellness Screening Benefit |
You: $50 Your Spouse: $50 Your Children: 100% of your wellness benefit amount per Child
Please see the wellness screening claim form on the plan documents page.
|
For full plan details, please review the plan documents.
CRITICAL ILLNESS BENEFIT |
|
What is it? |
This typically pays a lump-sum benefit directly to you at the time a covered illness (such as a stroke, heart attack or cancer) occurs or is diagnosed. |
What is covered? |
You can use the money for everyday expenses like mortgage payments, utility bills or childcare. |
RATES |
Refer to the Critical Illness Benefit Summary for rates |
WELLNESS BENEFIT |
|
What is it? |
You may be paid wellness benefit when you or a covered family member submit proof of a covered screening each year, like specific blood tests or cancer screenings, cardiac stress tests, immunizations, school sports exams and more (may vary by state).
A wellness benefit is payable up to a maximum of one time per Covered Person per calendar year. |
Wellness Screening Benefit |
You: $50 Your Spouse: $50 Your Children: 100% of your wellness benefit amount per Child
Please see the wellness screening claim form on the plan documents page.
|
For full plan details, please review the plan documents.
HOSPITAL INDEMNITY BENEFIT |
|
What is it? |
Similar to Accident and Critical Illness Plans, Hospital Indemnity provides a lump-sum benefit to use for expenses related to a hospital stay. |
What is covered? |
Expenses covered include: hospital admission, hospital confinement, lodging, transportation and more. |
COVERAGE LEVEL |
RATE PER PAY PERIOD |
Employee |
$4.51 |
Employee + Spouse |
$9.42 |
Employee + Child(ren) |
$7.78 |
Employee + Family |
$12.69 |
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
RETIREMENT PLAN
RETIREMENT BENEFITS
Whatever the future looks like for you-are you saving enough money today to make your retirement dreams come true?
For full plan details, please review the plan documents.
401(K) RETIREMENT PLAN |
|
Eligibility |
Full-time employees are eligible to participate in the plan at age 18 and you are allowed to enter the plan at the first day of the month coinciding with or next following the date you satisfy the eligibility requirements. |
Contributions |
You are allowed to make
|
Company Match |
The company will do a dollar-for-dollar match, up to 5%, based on company profitability each year. To get the match. you must be actively employed on December 31st of each year. Each year, your vesting increases by 20%. You will be fully vested, in the company match, after six (6) years of employment. Visit www.principal.com/enroll to create an account with a username/password and your personal information.
|
Contribution Limits |
The employee deferral limit for 2026 is $24,500.
Participants turning age 50 or older in 2026 may contribute an additional:
You will be able to change your deferral rate as frequently as you desire.
SECURE 2.0 act for 2026:
|
Can I invest the money in my account? |
You are able to make changes to your investment allocations at anytime. |
When will my contributions be vested? |
0-1 Years Worked = 0% Vested 2 Years Worked = 20% Vested 3 Years Worked = 40 % Vested 4 Years Worked = 60% Vested 5 Years Worked = 80% Vested 6+ Years Worked = 100% Vested |
CONTACT INFORMATION
PRINCIPAL FINANCIAL GROUP |
|
For more information, contact Principal at principal.com which is available 24 hours per day. |
Reach out to Principal for:
|
TRIUNE FINANCIAL PARTNERS |
|
Triune Financial Partners Phone: 913-825-6100 Email: finishstrong@triunefp.com |
|
Triune can help answer your questions, such as:
|
Ready to make sense of Medicare?
Every situation is unique, and the right choice depends on yourspecific circumstances. Our Medicare specialists can support you in making informed decisions about your healthcare coverage.
To request a quote, please visit: khisolutions.com/tn
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
ADDITIONAL BENEFITS
ADDITIONAL BENEFITS
Supportworks is committed to the overall well-being of our employees and your covered dependents. That is why we invest in our Employee Assistance (EAP), Parental Leave, and paid holiday programs.
For full plan details, please review the plan documents.
TELUS HEALTH EMPLOYEE ASSISTANCE PROGRAM
Download the app!
Search “TELUS Health One”,
then login using your user ID and password.
EMPLOYEE ASSISTANCE PROGRAM (EAP) |
|
Who is eligible? |
The EAP is available to:
You are not required to be enrolled in a medical plan. |
Is it confidential? |
YES.You have confidential access to experienced clinicians and professional staff. |
When can I access? |
24 hours per day |
What is covered? |
Up to 3 sessions per year per issue are free.Referrals for face-to-face counseling sessions, if needed, may require payment. Call for details or speak with your HR representative. The EAP can help with challenges like:
|
PARENTAL LEAVE
WHAT'S AVAILABLE |
|
Maternity Leave |
Mothers are eligible for paid leave to welcome their new family member(s)!From day one of employment, you are eligible fortwo (2) weeks paidAfter 1 year of employment you are eligible forsix (6) weeks' paid leave,at 100% of your base salary.Employees who have elected to enroll in the short-term disability plan may receive additional paid leave time under that coverage (subject to pre-existing limitations).Tiffany Seevers
|
Paternity Leave |
From day one of employment,all employees will have two (2) days of paid paternal leave.After 1+ years at the company,you will have five (5) days of paid leave available.This leave is optional and must be taken within 3 months of welcoming your new family member by birth or adoption.To use this benefit, select "Paternity Leave" when requesting time off in Rippling.Tiffany Seevers
|
PAID HOLIDAYS
PAID HOLIDAYS |
• New Year’s Day• Memorial Day• Independence Day• Labor Day• Thanksgiving Day• Day after Thanksgiving• Christmas Day |
PLEASE NOTE:
|
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
DOCUMENTS & NOTICES
PLAN DOCUMENTS & LEGAL NOTICES
Download the documents you need for each benefit plan you are enrolled in.
ANNUAL LEGAL NOTICES
Notice: The following Summary Plan Description is being furnished to you electronically. It describes the terms and benefits provided to you under the Supportworks Employee Welfare Benefit Plan. (Also see Medical Documents below.)
Paper Copy: You have a right to request and obtain a paper version of the Summary Plan Description at no charge. You can print a copy from your computer or you may contact Tiffany Seevers to request a copy and one will be provided to you.
Thank you and please reach out if you have any questions.
TELEHEALTH DOCUMENTS
SAMARITAN FUND DOCUMENTS
DENTAL DOCUMENTS
DEPENDENT CARE FSA DOCUMENTS
LIFE INSURANCE DOCUMENTS
DISABILITY INSURANCE DOCUMENTS
ACCIDENT DOCUMENTS
HOSPITAL INDEMNITY DOCUMENTS
CRITICAL ILLNESS DOCUMENTS
ADDITIONAL BENEFITS
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
NEED HELP?
CONTACT INFORMATION
Benefits contact information for when you need answers.
PRESCRIPTION BENEFIT MANAGER
Vivid Clear Rx
WEB: vividclearrx.com
PH: 877-848-4379
Mail Order: 866-794-9833
HSA CARRIER
Rippling
See your Rippling account for more information
FSA CARRIER
Rippling
See your Rippling account for more information
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
Benefits Clarity
Benefits Education Video Library
Understand confusing benefits terms by browsing our extensive video library.
BENEFITS BASICS
PRESCRIPTION DRUGS & WISE CONSUMER OF HEALTHCARE
MEDICAL
DENTAL & VISION
HEALTH SAVINGS ACCOUNT (HSA)
FLEXIBLE SPENDING ACCOUNT (FSA)
LIFE & SUPPLEMENTAL
DISABILITY INSURANCE
ADDITIONAL SUPPLEMENTAL
EMPLOYEE ASSISTANCE & WELLNESS
FINANCIAL BENEFITS
Unlock Benefits Clarity
Monthly Minute Communications Library
Ever feel lost in the world of employee benefits? We know it can be confusing. Our Monthly Minute communications library and your company's Benefits Education video library provide clear, concise information to help you understand your valuable benefits package.
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
© 2026 TrueNorth Companies, L.C. All rights reserved.
ENROLL TODAY!
ENROLL IN YOUR BENEFITS
Enrolling in your benefits or changing your existing enrollment is as easy as online shopping.
EDUCATE YOURSELF
Explore this portal and learn more about your benefits to ensure you and your family have the right protection for the next year.
MAKE DECISIONS
Make your benefit decisions and make sure you have what you need to enroll...
Do you have your Dependents' birthdays and Social Security Numbers?
How about your Beneficiary(s)' address?
Have you decided how much to contribute to your HSA or FSA?
Having correct First and Last names on hand is also helpful.
Benefits Questions?
Our Benefits Staff is Here to Help
We're proud to offer a wide array of benefit options. Let us help you make educated choices about your healthcare coverage so that you and your family can make the most of your benefits.
If you have any questions, please contact your TRUEAdvocate Team!
A team member will respond within 24 hours.
Monday - Friday | 7:30 a.m. - 5:00 p.m., Central Time (CT)
HAVE BENEFIT QUESTIONS?
Contact your
TRUEAdvocate Team
Monday - Friday
7:30 AM to 5:00 PM
Central Time (CT)
This portal includes a high-level summary of common benefits. For more details about your plans, please refer to your Plan Document, Summary Plan Description, or Certificate of Insurance Coverage. The information in those formal plan documents governs.
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